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Suburban Subaru

14 Hartford Tpke Vernon Rockville, CT 06066

(4.5 out of 5) 83 Reviews
4127

Call us tollfree 1-888-349-3850. All vehicles are subject to prior sale. Price does not include applicable tax, title, license, $599.85 dealer conveyance fee, bank fees, and finance charges, emissions testing fees or other fees. All prices, specifications and availability subject to change without notice. Contact dealer for most current information.

Call (860) 266-1875
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
Sunday12:00 pm-4:00 pm
Monday7:00 am-5:00 pm
Tuesday7:00 am-5:00 pm
Wednesday7:00 am-5:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-5:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Suburban Subaru Inventory

Suburban Subaru Reviews

Ratings and reviews of Suburban Subaru are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    GPS update
    by Elsie Maldonado from Manchester Ct | April 22, 2021

    The best dealer in Connecticut Every time I go there for any reason I couldn’t be more happier they are friendly always there to help and making sure you are fine free coffee for costumers and Always on time in and out of service I just love this dealership.. I Highly recommend this dealer to anyone who want 5 start service

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New car
    by Irene and Steve from Vernon, CT | January 22, 2021

    We bought a 2021 Outback from John Woodman and were very pleased with the entire process from start to finish! John is very professional and knowledgeable about the vehicles he sells. I would highly recommend John and the Suburban Subaru dealership!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    What a great experience
    by Mbar from Stafford Springs | October 25, 2020

    What a great experience. Very smooth and fast. We were able to make an appointment within a day at our convenience and the dealership was very prompt without being pushy. They stuck to their word and the actual purchase was completely smooth.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Selection, Great Customer Service
    by Mary from East Windsor, CT | October 11, 2020

    We had an excellent experience at this dealership. We were in the market for an older reliable vehicle and spotted one on their website. My husband went to view it in person at the dealership and was greeted immediately by Justin U. who was courteous and informative without being pushy. I joined my husband later in the day at Suburban to see it for myself, and loved the vehicle, so we worked out the paperwork with Justin. He was able to find us financing that we could work with. When we went to pick up the vehicle the following day, Tierra S. informed us that she had discovered a better financing deal for us, and we found that we were able to roll an extended warranty into the auto loan for an even lower monthly payment than before, which was great since the car was being sold "as is" because it was 10 years old. We will be using this dealership again in the future!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!
    by Cheryl from Ellington, CT | August 19, 2020

    This was my first time at Suburban Subaru and they were great! I shopped around a bit for prices on the repairs I needed and Suburban had the best prices. I worked with Angela who was fantastic, knowledgeable and patient with all of my questions. The information I received about the repairs I needed and the reasons why, was very detailed and they even included photos of the parts that needed replacing. I would highly recommend Suburban Subaru for any service you may need and ask for Angela-she was great!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ralph Made Our Car Buying Experience Outstanding!
    by Dan Flynn and Bonnie Miner from Vernon, CT | January 30, 2020

    My significant other purchased a car for me. We had gone to several places to look at vehicles. Hands down, Suburban Subaru of Vernon excelled in all departments! Our Product Specialist, Ralph Zurkowski, was informative, attentive, looked us directly in the eyes when speaking to us, had a great deal of info on the car we came to see. We can't say enough about Ralph and the overall service that Suburban Subaru of Vernon provided. Ralph also went above and beyond when we came to pick up our registration plates. We would not hesitate to recommend Suburban Subaru of Vernon to any of our family members and friends. A big thank you as well to Tierra Schaffer, Finance Manager. It's great to hear how much people enjoy their workplace, both Ralph and Tierra spoke highly of Suburban Subaru of Vernon, which gave us confidence that we would be dealing with a very good company. As exciting as it is to shop for a vehicle, it can also be nerve wracking. Ralph understood this and never made us feel like we were asking too many questions or taking up too much of his time. Seriously, need a new vehicle? Suburban Subaru of Vernon won't disappoint! Ask for Ralph Zurkowski.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful Experience
    by Josh from South Windsor, CT | January 24, 2020

    I absolutely loved the atmosphere at this dealership. I totaled my car and had to get a new one relatively quickly, and this dealership made the car buying process incredibly easy. John Woodman was absolutely incredible with his knowledge of all the cars in the Subaru lineup as well as with his customer service. I cannot recommend this dealership or John enough. Wonderful experience!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    1 Family, 4 cars, 11 months
    by Athena from CT | November 16, 2019

    When life throws you curveballs, you roll with it and hope for the best. It helps though, to have good people in your corner. Lane Resnik and John Woodman from Suburban Subaru met us in that corner when my family needed cars, one by one. We never imagined we would purchase four in less than one year, but here we are. We received superior customer service - they treated us like family. We will definitely return again, although we will admit we hope it’s not too soon LOL. Forget five stars - they get ten!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fantastic Car Buying Experience
    by Ron V from Watertown, CT | November 10, 2019

    This was a fantastic car buying experience. From the time I started inquiring online about a vehicle, to the time I was greeted by Amanda as I entered the dealership, the customer care was phenomenal. I inquired online about a certain vehicle. I immediately got a response from Laura, I explained my situation to her, and she set up an appointment for me later that day. I drove an hour to the dealer from my residence. Amanda greeted me as I entered the dealership. She was quick to get the ball rolling. She asked me a few questions to confirm my needs, took some info. From me, and she was off to get the vehicle I choose to take it for a test drive. While on the test drive Amanda was a wealth of knowledge, and explained the features of the vehicle to me. When we got back to the dealership, my trade in had been appraised and Patrick was working on a credit approval. This did not take long, Amanda was communicating to me the entire way, explaining to me what was going on. We agreed on a price for the new vehicle and my trade. Not a long process at all, never any pressure or drama. After a short wait, I was in to see Manny in finance to sign all the paperwork, Manny was great and took the time to explain everything to me without rushing. I entered the dealership at 3:00 and was out at 5:00. I could have taken the car that night but choose to come back the next day to take delivery. Also Amanda took me to the parts department to get some accessories I wanted on the vehicle, which they had in stock and installed for me. When I came in the next day to take delivery, Amanda took a lot of time explain all the features on the vehicle to me. I was very impressed by how well I was treated by everyone here, and how smooth the entire process went. Never felt pressured and treated with respect. Amanda is amazing, she is a wealth of knowledge, organized, and very easy to work with. I will definitely be recommending my friends and family use this dealership when buying a Subaru. Thank you Amanda, Manny, Patrick, Parts, and Service, for making this the best car buying experience I’ve had.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bill Affinito was great
    by Ann Marie D. from Enfield, Ct | September 30, 2019

    Just bought a new Forester from Bill Affinitio. He was awesome. Very low key but knowledgeable and friendly. Searched around for color and package we wanted. No nonsense with the price negotiations. He took lots of time with us on delivery and made sure we knew all about the car before we left, showed us around Service area and set up first service visit. We were very impressed with the whole operation and Bill in particular. Would absolutely recommend Suburban Subaru and Bill to anyone looking for a new vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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