Subaru of EL Cajon
900 Amele Ave El Cajon, CA 92020
Subaru of El Cajon is Proud to Serve Drivers the San Diego counties and Beyond. We think building a great relationship with our guests and our team starts with Love. Love of the business, love of doing what's right, and love of helping others. We're a place where drivers can turn to when they want first-rate, personalized customer service they can brag about. We always put you first.
Hours of Operation
|Monday||9:00 am||-||5:00 pm|
|Tuesday||9:00 am||-||5:00 pm|
|Wednesday||9:00 am||-||5:00 pm|
|Thursday||9:00 am||-||5:00 pm|
|Friday||9:00 am||-||5:00 pm|
|Saturday||9:00 am||-||5:00 pm|
|Sunday||10:00 am||-||5:00 pm|
|Monday||7:00 am||-||5:00 pm|
|Tuesday||7:00 am||-||5:00 pm|
|Wednesday||7:00 am||-||5:00 pm|
|Thursday||7:00 am||-||5:00 pm|
|Friday||7:00 am||-||5:00 pm|
|Saturday||7:00 am||-||5:00 pm|
Subaru of EL Cajon Inventory
Subaru of EL Cajon Reviews
Ratings and reviews of Subaru of EL Cajon are from Cars.com
New Vehicle-Serviceby Jessica A. from El Cajon, CA | December 11, 2020
I recently brought in my car to service and had worst experience. After a week of driving the courtesy vehicle, I was told my car was ready to pick up. When I got there I was handed paperwork, car keys, and was told I was good to go. When I opened my door, I realized my backseat was uninstalled. I walked back to the service department and addressed it to Francisco. He walked to my car and quickly tried hooking the seat, however I noticed the backseat was missing screws. I stopped Francisco and pointed out that wasn’t the proper way of installing it. He stated “I’ll take your car and bring it back when it’s ready”. When he returned, I asked to speak to someone above him. He replied “no, I’m the manager here”. I told him that’s bad service and lack of professionalism. He got in my face! And yelled “ We didn’t build your car! All we’ve been doing is accommodating you! His eyes were twitching and looked unstable. I thought he was going to snap! I took a step back as I was afraid I was going to be assaulted. I am not exaggerating! As a women in her 20’s, I felt threatened, humiliated, and bullied by a man who gets paid to help customers. I couldn’t help to cry as I turned around and got in my car. I will never service my car at the El Cajon branch again. I’m afraid to go back to any Subaru at this point. The main reasons I decided to buy a new Subaru was because I was told they hold their value and “The Subaru Love Promise” which is a total lie in my experience.
Customer Service Quality of Repair Buying Process Overall FacilitiesCame in for service or repairDoes Not recommend this dealer.Did Not purchase a vehicle.