Auto.com

Stephens Automotive Sales

5320 NW Beaver Dr Johnston, IA 50131

(4.7 out of 5) 48 Reviews
050c04aef5292d88780567013da77d1d

.....WE INVITE YOU TO BROWSE OUR LISTINGS, CALL US, E-MAIL US, OR JUST PRINT THIS AD AND BRING IT IN WHEN YOU FIND THAT PERFECT QUALITY VEHICLE AT A GREAT PRICE. LET US SHOW YOU WHY AT STEPHENS AUTOMOTIVE SERVICE /THE CUSTOMER ALWAYS COMES FIRST/ !!!!!

Call (515) 381-6259
Hours of Operation
Monday9:00 am-6:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-5:30 pm
Saturday9:00 am-5:00 pm
SundayCLOSED

Coming Soon!

Stephens Automotive Sales Inventory

Stephens Automotive Sales Reviews

Ratings and reviews of Stephens Automotive Sales are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Toyota 4 runner
    by Jesse Pettyjohn from Dallas Iowa | January 09, 2020

    Very good experience in purchasing my vehicle!!! Friendly, honest!! A positive experience, answer questions. Buying experience was short no waiting you worked one on one Jeff Thanks very pleased with my vehicle!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good experience
    by Diane from Des Moines, IA | September 22, 2019

    Others told us we would need to replace the headlights on my Mazda at considerable expense as they were so cloudy they were no longer effective. Stephens said they could buff them out for far less cost and make them like new. While my car was on the hoist, they also discovered a loose tie rod and a nail in a tire. All were repaired and I am very pleased with the results.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    General Engine Repair
    by Darlene Hill from Grimes IA | October 13, 2018

    Excellent repair, fair prices, (except fog light, pricey) Liked being able to have a car rental. Time period on repairs was good & appreciated updates.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Easy Buying Experience
    by Joe Bowman from West Des Moines | October 01, 2018

    Family owned business that doesn't have corporate breathing down their necks. You can feel it when you visit. They don't judge or push you to buy a car you cannot afford. You tell them what you are looking for and they give you options. I bought a used car a month prior and can attest that it is working perfectly. Great people to work with and am very happy to have purchased my car from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    A terrible place
    by Carlito from des moines | June 22, 2018

    the worst car i ever bought and the worst service EVER.. .... .... ...avoid the place if you value your money bad sertvice and bad cars, i was warned but i went anyway

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service!
    by John Ralph from Johnston, IA | February 01, 2018

    Another trip to Stephens for routine scheduled maintenance , and another excellent experience! The service was completed as I've come to expect over the years, and the price was a bargain compared to the dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Had a new battery installed on Audi A4
    by Olivia Christensen from Des Moines, IA | January 23, 2018

    Like always, outstanding service by all employees! It was a fast and friendly service and I can always rely on Stephens Automotive. Once you call the phone gets picked up immediately and I don't have to wait to get in for an appointment.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Replace a sensor for low tire pressure.
    by Denny & Rose Mary Thiel from Indianola, Iowa | September 30, 2017

    I purchased my car two years ago. I had a tire pressure sensor replaced. I was kept up to date on the progress of the work. It was done on time so I could make it to an appointment. The people were friendly and were concerned that the repairs took longer than they anticipated. The most important thing was that the bill was exactly the amount that was quoted. I don't like surprises when it comes time to pay. Denny Thiel

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Joel BMW M3 from Des Moines Iowa | July 06, 2017

    Jim,Deb and Jeff are great to deal with.Quick service and quality work!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Good repairs and service
    by Kate Allender from Ankeny, ia | June 30, 2017

    They always make a good diagnois and repairs are always fast and get me back on the road. When my car had issues they paid for a tow truck and provide good fast quality service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    12345
    Displaying 1 - 10 of 48 Reviews