Stearns Motors of Naples

Stearns Motors of Naples Reviews

Ratings and reviews of Stearns Motors of Naples are from Cars.com

• (5.0 out of 5.0)

  Great Buying Experience!

  by Greg G. from Naples, FL | April 10, 2020

  I bought a 2011 Chevrolet Silverado pickup from Stearns. When I saw the vehicle on Cars.com, the price looked good and the pics looked good, so I went over to check it out in person. When I test drove it, I found some issues; a couple of which I knew would be pretty expensive to repair. So, assuming that's why the price was so good, I told the salesman, Hector, that I liked the truck, but that there were some issues that needed resolving. Hector discussed the issues with Rod, the General Manager. I fully expected Rod to say "the reason it's priced this way is because of those issues, we're selling it 'as is'". Instead, Rod said "Let me see what I can do". When he came back, he said he would fix all the issues if I would buy the truck for basically the asking price (actually, a little less!). Given that price, I felt that was a VERY fair deal, but I reserved the right to test the truck afterwards to make sure everything was fixed. When Hector called me to say it was ready (a quick turnaround, too!), I checked it out and found everything to be fixed to my complete satisfaction. What more could I ask? I got a great price on a great vehicle! I am very impressed with the "no-bull, let's just make this work" attitude and the overall integrity of the sales staff there. I definitely recommend visiting Stearns if you are in the market for a pre-owned vehicle!!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Lack of communication

  by Nandy from Naples, FL | April 04, 2018

  These people never return phone calls and for some reason they could t find me financing yet i got approved at several banks for their car problem was it was over priced and they tried to finance me than it ws worth.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Buyer

  by Cynde & Mike from Ft Myers, FL | October 07, 2017

  Without a doubt STEARNS Motors is hands down the best used car buying experience we have ever had. They are honest, reliable, experienced, helpful and fun to do business with. Great quality vehicles and financing options that are amazing!!! Thank you Randy for a great experience..love our car

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Very professional and clean operation

  by Rob Eisner for Darcy Williams from Ft Myers FL | August 09, 2017

  8/9/17 - we were looking for a low budget car for recent college graduate. Randy helped guide us to a Toyota Camry with no pressure. The worked hard to make us happy on price and we couldn't have been happier with our car buying experience. We would do business with them again. Thank you

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  A local car dealer you can trust!

  by Tahitinui from Naples, FL | April 19, 2016

  You want a nice car, this is the place to go! Fabulous help from Rick and Rod in purchasing a very nice Saab convertible. Honest family business, clean cars, no nonsense.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  best dealership in town

  by a from Naples,Florida | January 23, 2016

  I was amazed by the staff. They are all friendly and treat you like you are one of them. I went from walking in asking about cars to leaving with a 2010 BMW the next day. They are that good.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Purchase

  by GT350 from Bonita Springs | August 15, 2011

  Car was as described and performed & drove well Dealer arranged for all DMV work and financing & it went smooth as well. However one problem still remains open - the car only had one remote -Dealer stated he would arrange for the additional one (a $35 item) and has not yet come through with it Other than that decent people to deal with

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
Displaying 1 - 7 of 7 Reviews