Auto.com

Speedway Auto Mall

1590 W. Lane Road Machesney Park, IL 61115

(3.9 out of 5) 67 Reviews
88996

*Cheapest Prices *Greatest Selection *Highest Trade in value *Best Financing Available

Call (815) 209-9189
Hours of Operation

Coming Soon!

Speedway Auto Mall Inventory

Speedway Auto Mall Reviews

Ratings and reviews of Speedway Auto Mall are from Cars.com

Overall
3.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Crooks!!! Don’t buy a car from them!!!!!!!!
    by Lj from Roscoe, IL | April 08, 2019

    My parents bought a used car here and where charged $19900 for the vehicle when it is only worth $12000-$13000! They where also told it had a turbo when it doesn’t! They trusted in the salesman and he took advantage of them! They are an elderly couple on a fixed income! DO NOT SHOP HERE!!!!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Shopper
    by Robert and Virginia Smith from Pecatonica Illinois | April 05, 2019

    Sorry we are not going to be able to give a favorable review. We bought a Dodge van last fall, were told everything was good. Back a week later to have brakes checked and they fixed them. Whoops now we have brake problems again and will be to the tune of $$$. So no referrals from us.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Talked to very knowledgeable salesman
    by Adam, dog lover from Beloit, Wi. | January 27, 2019

    When I called into the sales department, I was greeted with enthusiasm, professionalism, and expertise for the vehicle I was interested in. Salesman was not pushy and asked for minimal information just to make sure they could get the right deal and car for my needs. I’ve never been treated so well at a dealership before. I would strongly recommend going to speedway automall if you are looking for friendly, professional service without any hassels

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst service ever.
    by James from pecatonica | October 23, 2018

    Gave me a we owe slip for a detailing when they gave me the car before the paperwork was finished. Now that every thing is signed they wont honor it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very nice and helpful sales guy.
    by James Meyers from Cherry Valley | June 12, 2018

    Went there looking for a jeep wrangler or cherokee. They had a few really nice ones ( just none in my price range). They were very helpful and seemed honest about their cars.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst service ever!!
    by Dean from Machesney Park Illinois | May 11, 2018

    Worst service i have ever got specially on a first car buying experience. I bought a 2003 diesel ford 250 from them. I got a warrenty with it and the warrenty apperently does not cover half the stuff wrong with it. Then 2 months after having my truck my injector goes out so i replaced the one that cost 700 dollars. Then not even a month later another 2 injectors went out on it so i decided to replace them all. Not even 3 weeks after it getting fixed and it being in the shop for 2 months my injectors goes out again. Took it back to the shop and it was in there for a month and a half. Now I got a bad oil leak. I wanted them to trade me in for a different car and they cant they said no now i have this piece of Crap that is holding on by threads and they basically told me they can not help me

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Unresponsive
    by Paul Henry from Crystal Lake | February 19, 2018

    I sent an email requesting additional information about a specif vehicle I was interested in buying. Never received a response. If they don't have time to respond to an email, I don't have time to drive out there and buy their car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (3.0 out of 5.0)
    Truck
    by Rod Becker from Davenport Iowa | August 31, 2017

    No call back and I did like the truck that I was looking at.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (3.0 out of 5.0)
    Sold car
    by Mike from Cary il | March 06, 2017

    They sold the car a couple months ago and never took down the listing

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Unresponsive!
    by Bernard Barnes from Rockford Il | January 25, 2017

    We never got any kind of response from our inquiry about a vehicle this dealer showed on their website! We didn't make any further attempts to purchase from them because of their lack of response!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • PreviousNext
    1234...7
    Displaying 1 - 10 of 67 Reviews