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South Bay Ford Lincoln

5100 W Rosecrans Ave Hawthorne, CA 90250

(4.4 out of 5) 57 Reviews
966

South Bay Ford Lincoln Mercury is the Costco of used cars. South Bay Ford is a President's Award winner, AAA recommended Car Buying Dealer and has been satisfying customers for over 19 years. Buy with confidence, we take the worry out of buying a pre-owned car!

Call (888) 487-2602
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
Sunday10:00 am-7:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday6:30 am-5:00 pm
SundayCLOSED

South Bay Ford Lincoln Inventory

South Bay Ford Lincoln Reviews

Ratings and reviews of South Bay Ford Lincoln are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    No pressure
    by Carey Cole from Harbor City, Ca | April 04, 2020

    The experience was surprising from beginning to end! I was never pressured to purchase and the buying process was painless as well. They even offered sandwiches! Great experience overall!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Customer Service
    by Cvallin from Ca | October 27, 2018

    Great and quick customer service , friendly responses and they didnthassle me repeatedly on the phone which was very nice. I would reccomend again for sure.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Dealership
    by Alan D Logo from Hawthorne, California | September 02, 2018

    Came in looking to exchange my car for a small suv. And as soon as I walked in there were people there ready to work for you. I had great opportunity to get Andy Eskbatani as a sales representative. He really and I mean really went out of his way to satisfy me. He went through a lot, he really earned his money with. I WOULD recommend anybody to come southbay Ford in Hawthorne to purchase a vehicle if you looking for a good dealer. Thanks again Andy!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Outstanding Customer Service!!!!!
    by Adriana Santoyo from Whittier, Ca | June 04, 2018

    I just purchased a 2018 Lincoln MKX and the sales associate Roberto Zepeda known as “El Muñeco” was absolutely very professional and adviced me very well in helping me select the right vehicle that met all my personal and business needs. I highly recommended Roberto also Mark Jaime at the financial department both of them made this experience very pleasant and thanks to them my purchase went smoothly ��

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    The dealer never responded to my inquiry
    by JC from Orange County, CA | June 02, 2018

    After having contacted SB Ford regarding a used vehicle, I never received a call or contact. Perhaps I just got lost in the shuffle? I don't know.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Jeep Purchase
    by Carl Barrett from Enicino, Ca | May 29, 2018

    We had been researching on line and found the car we were looking for at this dealer. I contacted them online. From there, working with them in person as well as online was easy! They were very helpful and always offered direct answers. Freddy was my salesman and is still helping out on a couple of follow up questions I have had. THANK YOU to the Team!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    South Bay Ford, Hawthorne, CA
    by VirginiaC from El Segundo, CA | February 16, 2018

    My husband and I bought a 2018 Lincoln MKX yesterday. We have purchased several cars over the years, but we have never been treated with such genuine respect. Our Sales Consultant, Victor Cedillo, was amazing. After showing us the model we were interested in, we sat at a table and he brought us water. My husband is in a walker, and Victor, at all times, was concerned about his comfort. He reviewed the car for us and answered all questions. We were there during lunch, so he gave us script so we could have lunch while waiting for the finance department to prepare paperwork. After the paperwork was complete, Victor helped us clean out our old car. An amazing man. By the time we left, we had a new, trusted friend. We had never considered buying a Lincoln, but stopped by to take a look. With the help of Victor, we have a perfect car to fit our needs. Thank you, Victor!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fifth time is a charm.
    by Love my Escape from Hawthorne ca | November 27, 2017

    Sales staff is amazing. My family has bought cars from this dealer in the past and always had a good experience. They are a large dealer with a small dealer feel. Very welcoming did not feel a push to sell me on things I did not want. Will be back when its time for our next great Ford of Lincoln.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Too long
    by John from Anaheim, CA | June 25, 2017

    The time to make a purchase takes way too long. Their 5 minutes turns into hours. I had to make a special trip back to dealership to pickup charger for my car. because no one had the key to get it from parts. The only dealer prep they did was wash the car. No gas or charge to battery.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sr. Construction Manager
    by Ronald C. Speer from Redondlko Beach CA | February 17, 2017

    Nice service, excellent facilities including a cafeteria.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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