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Smoky Jennings Chevrolet, Inc.

152 N Main St Palmyra, IL 62674

(5.0 out of 5) 12 Reviews
1811712019815161022

Remember to ask for John in the internet department and mention Cars.com for this special internet pricing!!!!

Call (217) 487-4083
Hours of Operation
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-5:00 pm
Tuesday7:30 am-5:00 pm
Wednesday7:30 am-5:00 pm
Thursday7:30 am-5:00 pm
Friday7:30 am-5:00 pm
Saturday7:30 am-12:00 pm
SundayCLOSED

Smoky Jennings Chevrolet, Inc. Inventory

Smoky Jennings Chevrolet, Inc. Reviews

Ratings and reviews of Smoky Jennings Chevrolet, Inc. are from Cars.com

Overall
5.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Customer Service
    by Becky Miller from Virden, Illinois | June 03, 2017

    Smoky Jennings in Palmyra has phenomenal customer service. I went in for an oil change and was told the 4th oil change was free. I was shocked but pleased and when they brought my car around it had just been washed. Wow-I was impressed with their customer service. They continually exceed my expectations!!! Amazing employees and service!!!! As a side note, the woman I met while waiting was from Godfrey which is approximately 50 minutes away and she ALWAYS comes to Smoky Jennings because of the great service!!! We both appreciate great customer service and I know I'll will definitely buy my next vehicle there!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealership to work with
    by Joseph from Modesto,Il. | April 17, 2017

    Satisfying. The dealership located the vehicle we were looking for and were very easy to work with.It is much more easy to work with small town dealer than it is to work with big city dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service Dept
    by Gunn from Virden, IL | March 02, 2017

    Smoky Jennings staffs are awesome! They are really good take care of my truck while oil change and inspection.. Service dept came to me that found some issue with truck and they gave me options for repair. I definitely recommended to anybody come their business.. T H A N K Y O U!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Exceptional Automotive Team
    by Lori from Auburn, IL | November 10, 2016

    I was leaving for a week on vacation when my car started acting up. I called Russ (my salesman from a year ago) and he had me drop it off that Saturday. The Service Department looked at it on Wednesday, ordered the part and fixed my car before I returned from vacation at no cost to me as it was covered under my powertrain warranty. I was super excited that they went above and beyond to bring my car home for me. I want to personally thank Derrick (hopefully I spelled it right) for keeping me updated while I was in Tennessee and for making sure everything went smoothly. They are definitely one of the best automotive teams I have had the pleasure of dealing with. Thanks guys!!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying Experiencw
    by Dmikk from Rio Rancho, NM | September 02, 2016

    I've just purchased a car. While I haven't taken delivery as of yet the interactions with sales personnel and financial personnel have been stellar. Initially I was treated professionally and now I feel like family. Although I'm an out-of-state buyer I be been treated as though I was a neighbor. Can't wait to take delivery thanks.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service
    by Duke from Greenfield, IL | April 22, 2016

    I was very pleased with my experience, the service was excellent. My truck was taken right in for the oil change and window treatment. They checked for updates for my truck and took care of it as well. My truck was so clean it looked brand new. Very happy with everything.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Amy from Carlinville, IL | April 06, 2016

    Smoky Jennings is always great to get my car in to be serviced when needed. They also always provide me with a loaner vehicle so that I can get to work, etc.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    would buy here again......
    by BigD54 from centralia illinois | January 21, 2016

    I'd been searching for a new pickup for quite a while and stumbled across what I was looking for at smoky Jennings. The experience was great and John Shumaker made the buying process fast and easy along with the help of Deb in the finance department. They truly care about making the buying process a positive experience and I hope to do business with them again in the future. Thanks Smoky Jennings!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Car Buying Experience In 30 Years !!!
    by (Dj Ace) Robert Acevedo from Clearwater, Fl | April 21, 2015

    I was looking to replace my 2010 SS Camaro that was totaled by a tow truck here in Florida. After 3 weeks of searching I found Smoky Jennings had posted incredibly a twin of my car with all the after market parts I had. I called Debbie in financing who was a sweetheart! she offered to try and get me a lower rate than my bank and succeeded! I spoke with Doug, the Salesman, made an offer, and he didn't squabble one bit. He accepted it and we started to close the deal. I didn't want to drive to pick up the car, instead having it shipped to me. Debbie fed-x 'ed all the paperwork and I never had to fly to ILL, just a great experience! Then I asked if the prior owner had the car cover. they called the prior owner who the got in touch to offer me more aftermarket parts at a great deal. Shane in Service acted as a liaison and also installed all the parts before shipping car to me. In 30 years of buying cars, I have never had a better experience than Smoky Jennings. 5 stars all the way!!!! Robert (Dj Ace) / Florida

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Car, Awesome Dealer
    by Mike Webster from Urbane,Il | May 31, 2014

    I really lucked out when I found this dealership. They had just the new Corvette Z51 Stingray that I'd been looking for--at a price I would never get anywhere else. The salesman John Shumaker actually sold it to me over the phone. When I went to pick it up, I was surprised to find such a nice dealership in a small town (only 750 people). I planned to pay cash for it, but the finance team made it so easy (Debbie Williams & Jarrod Powell) I financed a portion of the buy. Again, everything was done over the phone, so when I arrived all I had to do is sign the papers and pick up the keys. I met and talked to the GM Rick Thoroman--another great guy and Corvette fan. It was definitely worth the two hour trip to get the car, and although the car is really great, I'm looking forward to getting a new Z06 next year.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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