Smith Kia of Bellingham

4.9
Hours of Operation
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
11:00am–5:00pm
Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Cars on the lot

69 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Smith Kia of Bellingham are from Cars.com and DealerRater.com

32 reviews

Service makes KIA a better product.

5.0
by Sharon on Jul 20, 2016

Personal and friendly care. Always keeps me apprised of my car needs. Remembers me by my name. And to make this 20 word minimum makes me want to forget about doing the survey.....

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your outstanding rating of our service department, Sharon. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Respectfully, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Great customer service

5.0
by Robert on Jul 16, 2016

Fast, easy. Stephanie was great, even though she was running all around keeping up with all the work she still had time for a smile and good customer service.

Customer service 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Robert, thank you for writing such a great review about your experience at our dealership! Stephanie is a great people person and she strives to create a positive experience for every customer. She will be very happy to hear she was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Respectfully, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Great service.

4.8
by Jeanette on Jul 13, 2016

Easy scheduling and pleasant service desk employees. I also like having the free car washes! The service and parts employees area very helpful.

Customer service 5.0 Quality of repair 5.0 Overall facilities 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Jeanette, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Warm regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Car Service and Oil Change

5.0
by Nancie on Jul 01, 2016

employees are very kind and friendly. Tim is great and will answer anything you want to know. The waiting lounge is also great with big screen TV and vending machines. Also I always drink Ice and was surprised to find it in the machine. what a bonus.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Nancie, thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. I will pass your feedback along to our team. Until we have the opportunity to work with you again, drive safe and stay well! Warm regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Great service

5.0
by Cleveland on Jul 01, 2016

Everything was great. Staff is always very helpful. They do what they say and do it when they say they are going to do it.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Warm regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Great Service

4.8
by Edward on Jun 24, 2016

Always courteous and professional. Great staff to work with. Really seemed to listen to my questions and concerns. The car wash is a nice addition.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Edward, at Smith Kia of Bellingham, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and if there is anything else we can do for you just give us a call! Thank you for your great review! Respectfully, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Individualized Service in a Computerized World

5.0
by Kelley on Jun 02, 2016

Tim treats me like a human being and not a dollar-sign and he always does it with a smile. Tanya is also quite amazing. They both know their stuff. Both go the extra mile to make what is generally a drag (repairs) seem not quite the bummer it really is.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Kelley, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you again in the future! Best regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Great Service!

5.0
by Tharyce on Apr 03, 2016

Very helpful people, great service! The only thing that would have made it better is if the car had been half price.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review, Tharyce. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Best salesmen ever!

4.8
by Amy on Mar 11, 2016

Salesmen were so wonderful, they went out of their way to make sure we left with the car we wanted.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for telling us about your buying experience, we will always try to go out of our way to please our customers. Thanks for shopping with us, we hope you enjoy your purchase for many miles of safe and happy travels! Best Regards, The Smith Kia of Bellingham Team

Great Service Department

5.0
by Prosser P. on Feb 17, 2016

I've had nothing but a good experience having my Kia serviced at Smith Kia of Bellingham. I'll be back..

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. From, Bob Cesena - Digital Director - rcesena@msn.com - (360) 202-0138

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