Smith Kia of Bellingham

4.9
Hours of Operation
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
11:00am–5:00pm
Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Cars on the lot

69 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Smith Kia of Bellingham are from Cars.com and DealerRater.com

32 reviews

Great service, friendly staff

4.8
by Colleen and Orville Johnson on Nov 26, 2016

I didn't feel pushed, though I didn't qualify for special financing they got me a good deal within my range. I forgot how you have to sit and wait for paperwork but the guys were engaging and my husband loved talking about fishing. :) waiting room is a little tired but it's a dealership not a hotel. It might be nice to have small bottles of water and I always suggest a keurig in those areas for good coffee! . Anyway, great job Smith Kia.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Does recommend this dealer. Did purchase a vehicle.

No Hassle Purchase

5.0
by Chris on Nov 03, 2016

Great stock on site, 20 minutes of paperwork and boom gone! Really.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service

4.0
by Marianne on Sep 02, 2016

All the work was done in less than an hour and everything that was done was explained in detail by the Service Manager.

Customer service 4.0 Quality of repair 4.0 Overall facilities 4.0 Does recommend this dealer. Did not purchase a vehicle.

Smith Kia Rocks

5.0
by Victoria on Sep 01, 2016

The Service Department staff at Smith Kia is cordial, prompt, and I love the ability to schedule service appointments online.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.

Love Smith Kia

5.0
by DebbieM on Aug 22, 2016

100% Customer Service . Very happy I bought my car there

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Debbie, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Warm regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Great service!

5.0
by Diane on Aug 19, 2016

Very professional, polite and friendly service crew. They communicated and delivered as promised. Much appreciated. I would gladly recommend your dealership to all my friends.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We're glad to hear that your service visit went so well, Diane. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Smith Kia of Bellingham for your vehicles' service needs. Kind regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Thank you

5.0
by Evelyn on Aug 16, 2016

Friendly lady at the Service Desk. Nice waiting room. Prompt service. Thank you for a pleasant experience. I appreciate your reliability.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Evelyn, at Smith Kia of Bellingham, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Oil change

4.8
by Dan on Aug 11, 2016

There for service, Tim is thorough and cooperative. Friendly. Showed me waiting room. TV for Olympics. Coffee. Clean restroom. All good.

Customer service 5.0 Quality of repair 5.0 Overall facilities 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Dan thanks so much for the excellent review! The entire team will be very happy to hear about your positive experience with us. I will certainly pass the kind words along Tim. Please let us know if we can do anything further to help. Be well, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

Pleasant and convenient

4.8
by Rose on Aug 10, 2016

Interactions with staff excellent; waiting room clean and pleasant; scheduling and reminders convenient; work done quickly and professionally. Glad I tried Smith Kia.

Customer service 5.0 Quality of repair 5.0 Overall facilities 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Rose, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Kind regards, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

repair navigation system

5.0
by Bruce on Jul 21, 2016

quick and excellent job on fixing my navigation system and setting up the new radio with the cell phone and make sure the system works

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Bruce, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Respectfully, Bob Cesena Digital Director rcesena@msn.com (360) 202-0138

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