Skyline Motors, Inc.

Skyline Motors, Inc. Reviews

Ratings and reviews of Skyline Motors, Inc. are from Cars.com

• (2.0 out of 5.0)

  Don't assume they will be honest, research first

  by Joe Drollinger from Bellevue, NE | September 23, 2019

  My van had transmission problems while traveling through Rawlins, decided time to part ways and get something else. When I arrived at Skyline I found a used 4Runner and began working with Michael. Skyline was offering a "drag, push and pull" trade in promotion at the time and offering $3,000 credit toward a used purchase. I was upfront with Michael and explained the van's problem. When I asked about the price of the 4Runner, Michael asked how I found out about their lot and this vehicle, and I explained I was just driving by. BIG MISTAKE. I bought the 4Runner for $26k after credit for my trade, I drove home and googled the VIN the next day. Turns out Skyline had the car advertised on a couple car sales websites for LESS than I paid AFTER credit for the trade in. If I would have found their advertised price OR if Michael would have been upfront when I asked for the price, we would have had a fair negotiation. Admittedly, the trade was not worth much and I didn't pay much more than the advertised price I found later, but come on man! I was straight honest with you. Be honest with me upfront. Why live being shady? People read online reviews.. Additionally the 4Runner was really dirty inside and previous owner must have hauled a hairy dog that messed somewhere in the vehicle. I spent most of Sunday trying to clean out the funk and will need more time to get the smell out. Don't know how/why I didn't notice during the test drive. 2-star experience. Be careful with these guys.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  Lack of Trust After Car Purchase

  by Krist from Sheridan, Wyoming | July 19, 2018

  I normally don’t leave bad reviews but my husband and I recently purchased a car from Skyline and the GEneral Manager drove the car as a commuter. He smoked in the car and he said he would send us a solution to run through the car to clear out the smoke smell, in fact he said he would send 2 solutions! Almost 3 weeks have gone by since the purchase date and there is no sign of the solutions in my mail box. I’ve called twice and Eric said they have been sent out. Also the title was not at the dealership when we purchased the car so they said they would have it send out 6 days later as there was an upcoming holiday. 2 weeks later and 2 phone calls later the title finally arrived at the court house. I have called Skyline and left a voicemail and the secretary took my name and number to have Eric call back so I can make sure the solution is on it’s way but I have not received any call back. The Skyline team is nice but they need to be consistent and follow through when they say they are going to do something for a customer.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Pleasant experience

  by Chris from Wyoming | June 22, 2018

  I must say, this was by far the most pleasant experience I have ever had purchasing a vehicle. I was greeted by Preston, and then a manager also introduced himself prior to any negotiations. They found the car I wanted and answered all of the questions I had to my satisfaction. The negotiation was easy and paperwork went quickly. Thanks again Preston and Bill

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Awesome atmosphere and friendly service!!!

  by B Sulzen from Rawlins,Wy. | December 19, 2017

  I would like to thank Jennifer and the rest of the Skyline Crew!!! These guys did an amazing job. They all helped make an easy and fast transition into our new vehicle!! I highly recommend them if you are looking for your next vehicle. excellent quality and friendly help. This is the third vehicle we have purchased from Skyline and we have yet to be disappointed!!

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Greay friendly service

  by Mercadez from Rawlins. Wyoming | October 11, 2017

  I would recommend to all my friends and family absolutely get service

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  No pressure, friendly, and fast. Highly recommend

  by Byron Barkhurst from SARATOGA | March 18, 2017

  Had a very pleasant experience at this dealership. No pressure from Ricci the agent we purchased the car with. Eric in finance was easy to work with. Overall these guys went above and beyond and it was refreshing to be able to purchase a car in that environment. Thanks guys.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  From Casper Wyoming

  by Brad Froke from Casper Wyoming | February 16, 2017

  I would really like to thank you guys for going above and beyond any other dealership that I've dealt with. Look forward to doing more business with you in the future. Thanks again.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Absolutely Above and Beyond

  by saved Elk Trip from St Louis, MO | October 27, 2016

  I must say I received absolutely above and beyond the normal service. I wont go into a lot of detail as it may become expected from the service group however let's just say I have never had such a good experience regarding the service department and managerial customer service. Let's just say that an Elk hunt trip to Wyoming was saved due to the service I received. Even though the hunt wasn't a success the experience was!!!

  Customer Service
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great Experience

  by Sean from Fort Collins, CO | February 19, 2016

  I can not thank you guys enough. You all made the car experience very easy, informative, and comfortable. I can tell you I have bought several vehicles in my life and this was by far the best I have ever experienced. I made over a 4 hour drive to you all and you guys had the car cleaned, pulled up ready to go. Not to mention all my paper work was ready to go. I test drove the car and was in and out in 45 minutes. Anyone looking for a dealer that really gets it, Skyline Motors is the way to go. Great people, nice vehicles, and great prices.

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Best experience I have ever had at a car dealer

  by Casper Resident from Casper, WY | July 31, 2015

  I want to personally thank Skyline Motors for probably the best car purchase experience I have ever had. You beat my local dealers here in Casper that the 2 hour drive was move then worth it. I can honestly say I think I found the first dealer that I can trust what they are saying. I left your store feeling great and I love my new Silverado. Thank you guys so much. I will tell everyone to see you guys.

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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