Shift Los Angeles | Page 4

Shift Los Angeles Reviews

Ratings and reviews of Shift Los Angeles are from Cars.com

• (5.0 out of 5.0)

  Wonderful Experience!

  by Moonbeam Bimm from Orange, Ca | September 11, 2017

  I had been to numerous car dealerships, and was just fed up with fake smiles and salesmen that did not listen to me. One had actually flat out laughed at the cash I had on hand to purchase a car. I do not think 8k is something to laugh at. All were pushing me to finance, which I not only did not WANT to do, I am not in the position to do so. After losing hope, I ran across Shift in autotrader. I was very skeptical, but knew I needed to take the chance. I am so happy I did! I scheduled a test drive, and was called promptly by a man to finalize the appointment, and tell me who would be coming to meet me. The car was here on time, and the man that brought it was very nice, and relaxed. The first thing he wanted to do was point out anything the car had on it. ( a couple of minor dings), but made me realize he was honest. He was very patient with all of the questions I had, and in the end I placed a down payment to hold the car for a short time. When I was ready to actually make the purchase, all I had to do was schedule a drop off, and once again someone called me right away and told me when they would be arriving, and the sale was made right there. Please note, the cars are already marked down from the dealership price, so there is no haggling. But really, they are priced so well there is no reason to. I am very happy with my new car. I really (for the first time ever) enjoyed the purchasing experience. I have already been referring this company to anyone who said they were shopping for cars. I will come to Shift before purchasing an automobile!

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Awesome way to buy cars!

  by Zia from Torrance, CA | September 01, 2017

  Prices are market competitive when inspection & preparation fees are included - but the overall experience delivered with convenience at speed, well inspected/maintained cars with 5 day return & 30 days warranty is what will set this company apart. As a new immigrant to US, buying a car from Shift made my life easier as I didn't need to visit multiple dealers, understand the differences in services & pricing, no time spent on haggling the prices as it's not needed either, two test drives brought to my place at a time convenient for me & family thus we didn't have to face traffic etc, plus Shift is taking care of the DMW registration so it makes it whole lot easy. Both test Drivers were great and Emily from finance was particularly very patient & helpful with loan approvals.

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Registered Nurse

  by Nitz Bacs from Glendale , ca | August 29, 2017

  I like the internet service and prompts are user friendly

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Promising concept but short of delivery

  by Gorfon from Glendora | July 16, 2017

  I placed an appointment request for a Subaru that was listed on the site. I was hoping for a good experience, but received only emails about their service to confirm my request and after over 3 weeks, I never got a phone call or text about the car I asked to see!

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  I purchased Porsche 2011 911S

  by Steve from Los Angeles Calif. | May 29, 2017

  Great company , very customer focused. They did what they said every step of the way.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Really easy process

  by MarkH from Los Angeles, CA | May 09, 2017

  The whole process was pretty smooth. The photos of the under carriage answered some questions about the wear and tear. The test drive guy was really nice and low pressure. He told me that the car had been test driven once before and why the other person didn't take it. There was no pressure, such that i didn't even know about the $150 credit until i decided to take the car. It was fast and easy.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  No communication

  by Erika from Thousand Oaks, Ca | April 22, 2017

  No reply or was generic. Was looking to purchase right away. Their loss!

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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Outstanding Service

  by Caroline Z. from Long Beach, California | January 25, 2017

  I used Shift to sell my Ford Fusion. I needed prompt, reliable service as I was moving from California to Canada and needed to sell my car. Randy Rubin was my main contact person and he was outstanding as were the support staff. Shift regularly kept me informed regarding the status of the transaction. It was a smooth and easy process from the initial contact with Randy to receipt of the payment. I love this company!

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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Awesome company

  by Amber from Hawthorne Ca | January 23, 2017

  I bought a car from Shift at the end of 2015... It was a great experience. So great I tell all my friends about the great customer service..They don't pressure you like other car dealerships. Plus they bring the car to you. If you don't like it they will bring you another one no questions asked. I'm back for a second car this year because a car I bought from them last year unfortunately got totaled in an accident...

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Very convenient !

  by Steve from Los Angeles, California | December 26, 2016

  I really enjoy the service. Much less hassle and less pressure than having to go to the dealership.

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
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