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Sherman Dodge Chrysler Jeep RAM

7601 Skokie Blvd Skokie, IL 60077

(3.6 out of 5) 322 Reviews
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ALL PRICES EXCLUDE TAXES, TITLE, LICENSE AND DOCUMENTATION FEES. NEW CAR PRICES INCLUDE Applicable MANUFACTURER REBATES, INCENTIVES AND CASH BACK OFFERS. MANUFACTURER RESERVES THE RIGHT TO CHANGE INCENTIVES WITHOUT NOTICE. NOT ALL REBATES ARE COMPATIBLE WITH MANUFACTURER'S SPECIAL APR. PROGRAMS.Residency restrictions apply.

Call (866) 591-2791
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-7:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Sherman Dodge Chrysler Jeep RAM Inventory

Sherman Dodge Chrysler Jeep RAM Reviews

Ratings and reviews of Sherman Dodge Chrysler Jeep RAM are from Cars.com

Overall
3.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    not. good place shop
    by Chris from morton grove Il | March 18, 2021

    Very geto .. we rushed out of there .. I wouldn’t buy a car from those salesmen there ! Extremely unprofessional!!

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer Beware
    by Ray Andrade from Oswego | March 18, 2021

    I called to inquire about a used Volkswagen Tiguan. After being hung up on 3 times, I get to the person I’m trying to talk to. I asked about any issues and the carfax, which acknowledged an issue with the charging system and having to replace the battery 2 times: once at 9k and second time at 21k. I was told that there was no issues and the battery replacement was part or the routine maintenance on the vehicle. This is absolutely false and clearly an issue with the charging system. I asked if there was any sort of warranty or if the issue was being resolved and was told they are not a Volkswagen dealer so they would not fix the problem. So, basically saying they are ok with knowingly selling a car with what could be an expensive and recurring issue to fix.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Go Elsewhere
    by Bugsy from Chicago | March 11, 2021

    This place is a joke. Do yourself a favor and go elsewhere. They promise you everything prior to getting you in and then leave you hanging for hours once you get there. They will try and force you to buy something out of your price range and treat you extremely poorly when you tell them no. They’re nothing but pathetic goons.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Waste of time
    by Guy from Cheyenne, WY | March 11, 2021

    Shady and a complete waste of time dealing with this place. I was completely ready to buy the vehicle but they gave me the runaround for over a week when I asked for simple details about it. Couldn't be bothered to call or return my calls. I felt like I was being the sales guy. Days go by and the guy connects me with his "manager" who doesn't call until I call him and then tells me the car had just gotten sold, but he has other vehicles for sale. Bait and switch? Or just really bad at their jobs? Either way, your better served taking your business elsewhere.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Pleasantly surprised!
    by Jason from Milwaukee | February 25, 2021

    We found the car we wanted online and drove from Milwaukee to Skokie thinking that there was no way they would agree to the terms we wanted to pay for the Jeep. We met with Darius and Abe and within 5 minutes we sealed the deal.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don't trust their ads
    by Johann from Chicago, IL | January 16, 2021

    In the summer of 2020, the IL Attorney General stated Sherman Jeep has deceived customers and engaged in false advertising and sales practices for years. That matches my experience. I was a gullible victim of their bait and switch tactics. Check out reviews on Yelp or the Better Business Bureau to see more horror stories.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Jeep, Excellent Price!
    by Mike from Chicago, IL | January 15, 2021

    I LOVE my new Willys Gladiator! The buying process was so quick and easy. I was greeted at the door by Dariusz. He didn't waste any time before we had keys and were off on a test drive. When it came to getting a deal, there was not the long back and forth you usually see at other dealers. The deal was finalized, paperwork was prepared, and I was on my way quickly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    4 people never responded to my CARS.com inquiry
    by Drew from Chgo Il | January 05, 2021

    4 people never responded to my CARS.com inquiry , Amy, Angelo, Robin or the GM whom I texted but all but GM managed to repeatedly send me junk canned emails asking for my phone number, telling me to come in to test drive, asking repeatedly about my trade (which I have none) and I repeatedly told them I was just wanting a response to my CARS.com original inquiry. I kept asking the for a response to my inquiry and no one EVER bothered to help me. What a waste of time. To difficult and too much drama. 1. Amy Williams: Thanks so much for getting back to me Drew. Let me know if you have any questions, and I'll do my best to get them answered. Sincerely, Amy Williams 2. Angelo Mercado: It's Angelo, Sales Manager at Sherman Dodge you can now streamline the process by starting your trade evaluation prior to your visit saving you precious time, you can get started by clicking on the link 3. Robin Nolden: This is new to inventory, is there a number we can reach you at please? Repeated spam but never a response to the inquiry I sent them. TO much a hassle and/or too many subordinates, not enough management! WAY too hard to buy from these folks, post this in dealer review please.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    BEST Dealer Sales Person I've Ever Dealt With
    by Dale and ShelleyS from Ottawa IL | December 07, 2020

    *READ THIS*  This review is long overdue, my apologies. Toward the beginning of October, my wife and I started looking for a Jeep for her. Using the cars.Com app we found a 2021 Wrangler Sport Sherman's. We live over an hour and a half from there, so I called and discussed the vehicle, our trade-in, our credit, and came to a tentative agreement as long as everything checked out on both sides. This is the first time I have purchased a vehicle this far from home, but I am very glad that I gave it a chance. When we got to Sherman's, everyone was very friendly and great to us. We ended up being connected with Mary L., Who is literally the best person in the car sales industry that I have ever dealt with. When we went out to test drive the Jeep, we realized that there were some crossed wires somewhere and that the jeep was actually a manual, not an automatic. Mary looked and found another Jeep that was identical but was a Sport S, $6,000 more I believe. We were upset and discouraged and ready to leave but decided to just go in with Mary and see what would happen. I am still amazed at how much they helped us with an incredible deal,  Seriously Amazing Deal. I made the mistake a week and a half ago of using cars.Com again and trying to go to one of their competitors, in Arlington Heights. I will not say the name because I'm sure anybody can figure it out. The competitor had good reviews, so I thought it'd be the same experience. Couldn't be more wrong, they were ungodly horrible and told us several lies, including lying about our credit score by 130 points, loan rate per $1000 borrowed, and more, in order to not offer me a better deal. We had an ok deal, that should've been better, lined up when I caught them in several lies. Ended up walking, Lie to Me and I'm Done!! Not sure why all the negative reviews here, but Sherman's was the best dealer I've ever been to. I should have contacted Mary and Sherman's directly again this time, lesson learned. We are buying vehicle number 2 for me, Hopefully a Rubicon,  and then another vehicle for my son a couple months from now. I'll be contacting them again soon!! You should too!!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    An Honest Dealer
    by CRiha from Downers Grove, IL | October 13, 2020

    Buying a new car from Sherman Dodge Chrysler Jeep Ram in Skokie, IL was the absolutely best car buying experience I have ever had. The first dealer I had gone to gave me an out the door price and then raised the price by over $6000 dollars at the finance table. After researching prices at a great many dealers in Illinois, Wisconsin and Indiana I called Sherman for an "out the door" price and was given a number over the phone.Skeptical, because it was a  good price, I drove the 30 miles from my home to the dealership, fully expecting to be disappointed. As soon as I walked into the showroom, the gentleman I spoke to on the phone greeted me. My salesperson showed me the numbers - the same as quoted. I was starting to think this was a dealership that played it straight.In finance, (you have to finance at least a portion of the price to get all the incentives, this is where the other dealer tried to hide the price difference) the numbers were once again laid out and explained and all added up to the "Out the door" price I was given over the phone.My new vehicle, exactly the one I wanted, was washed, with a full tank of gas and waiting for me at the price I was quoted over the phone. That billboard my husband saw was right! Sherman has the best inventory at the best prices.Abe and Mary have won my business and I'm telling everyone I know!Sherman is an honest dealership with great prices. And they are really nice too!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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