Sheehy Subaru Hagerstown

Sheehy Subaru Hagerstown Reviews

Ratings and reviews of Sheehy Subaru Hagerstown are from Cars.com

• (3.0 out of 5.0)

  Buyer beware

  by Kim Yarborough from Mount Vernon, ny | July 01, 2020

  After purchasing my used car from these people in less than two weeks, there was two issues, one is a leak near the o2 sensor/transfer case and two, a loud metal grinding noise coming from the left brake rotor that this dealership refused to address. There is a 30 day/1,000 Mile warranty attached to the car that covers these issues yet the dealership is still refusing to pay. I have contacted the senior staff many times to get a resolution and no one has reached out to me. Warning: 1. Don’t buy from here if you live outside Maryland. Once it’s off the lot, they do not care. 2. Demand a second key if you are buying used as part of the deal. Seriously, WALK/RUN away if it’s not case. I didn’t do that and I have to purchase a second key on my own which is extremely expensive. Don’t leave without it. 3. Make sure they do everything they say before you leave. The car was supposed to be detailed on the inside but all they did was wash the outside. There were dirt and blood stains all in the back of the car and the truck cover was filled with dirt. I had to get the car detailed myself which was an extra expense. Overall, the car was in better shape than some dealerships I have see it at. Only time will tell if it holds up.

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  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Customer Service!

  by Marvin from Smithsburg, MD | February 19, 2020

  Great customer service. Easy transaction. Marco was super helpful and understanding to my needs. Actually listened to me with what I wanted in the car and price.

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  An awesome dealership

  by Jim from Dillsburg, PA | February 02, 2020

  Such a great experience thanks to Kat Powell and General Manager Anthony Schifano. Super easy buying process and they make you feel valued. Can’t be happier with the whole process

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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