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Scott Honda of West Chester

706 Autopark Blvd West Chester, PA 19382

(4.8 out of 5) 252 Reviews
7961

Huge selection of Certified Pre-Owned vehicles. Financing as low as 2.9% on our Pre-Owned Hondas! 100,000 mile powertrain warranty on all certified vehicles.

Call (866) 984-3241
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-7:00 pm
Tuesday7:30 am-7:00 pm
Wednesday7:30 am-7:00 pm
Thursday7:30 am-7:00 pm
Friday7:30 am-7:00 pm
Saturday7:30 am-4:00 pm
SundayCLOSED

Scott Honda of West Chester Inventory

Scott Honda of West Chester Reviews

Ratings and reviews of Scott Honda of West Chester are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Fast service
    by Amy from West Chester, PA | February 21, 2021

    I came in for routine maintenance and everything was completed in a timely matter. I bought my car from the dealer a few years ago and continue to come here for my service needs.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    State Inspection
    by Drew from West Chester | February 11, 2021

    Got my state inspection at a fair and reasonable price. I dropped it off and it was ready the next day. The overnight dropoff box could have been a little more clearly marked. But other than that things worked out well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    new year new car
    by surprised to get a new car from Washington, DC | January 04, 2021

    I think the entire car purchasing/shopping process is such a hassle and extremely long and the entire ordeal has made me avoid purchasing a new car for years. I’ve been to a couple car dealerships and this one was definitely one of the least pushy ones. I honestly didn’t know what I wanted and James helped me figure it out (I was told you need to come in knowing exactly what you want but I don’t know how you’re supposed to know what you want without experiencing it). The test drive was super informative and James was extremely patient with me and my indecisiveness (thank you James). I also explained to James and Hiep that I really wanted to test drive other types of cars and they basically were like “do it, get it out of your system, but you’ll be back” and I was lol. I still really dislike the entire car purchasing process but I wasn’t miserable going through it with this dealership compared to others.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly and helpful staff
    by Caitlin Carlton from West Chester, pa | January 03, 2021

    Great customer service that made me feel comfortable with my purchase. Quick and easy yet not rushed process. This is my families third purchase from Scott Honda.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Five Star Experience
    by Matthew Beymer from Bel Air, MD | October 26, 2020

    My wife started corresponding with Bill at Scott Honda a few weeks before we started to look at cars in person. He was very responsive via email and even took videos of the cars we were interested in. He diligently answered all questions we had and even came in early so that we could see the cars we were interested in. The whole experience was very low pressure, and he treated us with courtesy and respect the whole time. I was particularly impressed that he treated my wife with just as much respect as he treated me. This should be a given, but this has NOT been our experience at other dealerships. He followed up on every request we had while we were there in person and allowed us to talk things over privately when desired. We purchased a car on our second visit, and my wife and I are both really happy with the car and the sales experience. I am so impressed by this experience that I will like make the 1.5 hour drive back to Scott Honda the next time I need a car. I give Bill my highest recommendation!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Honda CRV LX
    by James Newton from West Chester,PA | October 08, 2020

    Long time customer - regularly lease my car with Honda. The process is a little long but overall smooth, and the people are knowledgeable and friendly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful experience
    by Katie from West Chester PA | August 31, 2020

    Wonderful experience buying from Scott Honda. James was amazing to work with. Highly recommend buying from this dealership. He was nice and made the process very easy from start to finish. I will only buy cars from James at Scott Honda going forward.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible service
    by ScottHonda Sucks from Philadelphia, pa | August 27, 2020

    I’ve been waiting nearly 2 months for an AC part for my lease with Scott Honda. The car is under warranty and they can’t get me the part. They can’t give me a loaner vehicle either. I’m forced to drive my car with no AC in the dead of summer for work and they can’t even let me use a loaner vehicle. Greedy and useless. My family and I will not be using them again. I’ll also be sure to steer friends away from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Honda Civic
    by JLP from Green Lane, PA | August 11, 2020

    Very happy with our used car and the customer service at Scott Honda. The customer service was great and very accommodating to fit our schedule. I would highly recommend this dealer to a friend.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New car buy
    by Na from Exton | July 11, 2020

    They explain the process well and test drive experience is was good . They were accomodative in price negotiation and the buying process was very simple

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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