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Sand Mountain Toyota

9167 US Hwy 431 Albertville, AL 35950

(4.0 out of 5) 13 Reviews
1791202020438319

At Sand Mountain Toyota we treat you like family. Our Proffesional sales team rates in the tops in Sales Satisfaction in the Southeast for Toyota Dealerships. Come by and /EXPERIENCE THE DIFFERENCE/ at Sand Mountain Toyota.

Call (256) 281-3448
Hours of Operation
Monday8:30 am-6:00 pm
Tuesday8:30 am-6:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-6:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Sand Mountain Toyota Inventory

Sand Mountain Toyota Reviews

Ratings and reviews of Sand Mountain Toyota are from Cars.com

Overall
4.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Lamar Cupp
    by Bonnie cupp from Hanceville Al | January 03, 2020

    When we got to dealership to pickup RAV4 it had been traded to another dealer. This made 4 hours or more in all to make the trade and drive it home. Our sons had bought vehicles from them but none of us will never do that again.

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    Quality of Repair
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service
    by Henry from Guntersville Alabama | November 23, 2019

    Bought a Rav 4. My salesman was Mike. All of them there were very helpful. This is my 3rd vehicle I have bought from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Won’t fix what they promise to fix
    by Morris Nalley from Athens Alabama | April 21, 2019

    Just bought a used 2014 GMC Acadia. Passenger side headlight was half full of water and daytime running light was inoperable. Was told they would fix it. Bought the vehicle and left it to the service department to fix. Supposedly fix and was coming to deliver it. Light went out. Went back and replaced headlight assembly. Delivered it and the light was still inoperable. And now the driver side works when it wants. Now told that they are not going to do anything else, it’s my problem because they have spent to much on it. If you promise to fix something, FIX it no matter what. Not only is it a safety issue it’s now a poor customer care issue as well

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Good experience ��
    by Donald from Warrior, AL | January 12, 2019

    I bought a used 2016 Highlander from them. My salesman Carl was excellent. �� They had a few quirks getting it ready for me that I feel was from poor management in service or parts dept. But it all worked out I am pleased with the purchase & the prep of the vehicle was Excellent. I will definitely inquire there next time I need a Toyota.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Complete new brakes
    by Very Disappointed from Attalla, Al | April 09, 2017

    We took our 2002 Sequoia in for brake service, pulsing while stopping and some squealing. Front rotors turned and new pads. Drove less than a week, same problem. Took it back, rear rotors turned, all new pads. Drove on short trip, same problems. Took back all new rotors, everything was new. Drove another week or so, pulsing was fixed, but brakes still squealing. Took it back, service said they heard no squealing, so after a somewhat difference of opinion with the service manager, asked that owner give me a call. So we headed home. One of the owners called, I discussed with him what was occurring. Returned to Sand Mountain Toyota, again, to leave our car overnight with service department. Receive a call that they heard the squealing, coming from these all new brakes and rotors, the next morning. They assured us they corrected the problem. Family took a trip out of town and after about three weeks, the squealing returns, a little at a time, now it's worse than when we originally took this vehicle in the first time. There is no pulsing but a squeal they cannot fix is still present. We will never go back to this Toyota dealership for anything. We've told all our friends and family about our great disappointment with this service and recommended they avoid this dealership. As of this review we've never received a follow up on our issue. You would think that a customer service call would have been made because of our continued problem that we are upset about. No, zero,zip, call from anyone. If you are thinking about purchasing a new or used car from this dealership, look very close at their service, it means everything, but not at this one with our experience. So now we have spent a good amount of money for new squealing brakes, that we've never had before with any other brake service on other vehicles we currently own or have owned.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Very fruendky
    by Shaun from Albertville, Alabama | January 31, 2017

    Very friendly atmosphere. Our salesman made sure we was happy with our purchase. He didn't try to push us into something we didn't like or couldn't afford. I highly recommend them, and I plan on purchasing another vehicle once my corolla is paid off.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service. Would buy from again
    by Hayden Surveyor from Warrior, Alabama | January 22, 2017

    Drove from Birmingham to look at a used truck. Tammy was excellent to work with. Paperwork was a breeze. In and out. Nice clean dealership. I would definitely consider using Sand Mountain Toyota in the future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very friendly staff
    by Gak from Concord, NC | August 15, 2016

    The staff at SMT are very friendly and professional. The pricing here is very competitive. Will highly recommend to friends. Keep up the great work. Love it.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service..friendly comfortable environment
    by WendyJ from Albwrtville, AL | August 13, 2015

    wonderdul experiance, would definitely use this dealership again.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New Camry
    by cd from huntsville,al | January 29, 2015

    The easiest car buying experience I ever had. Brand new building, great selection and price was awesome. Did not have to spend hours negotiating.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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