Sam Linder Honda

Sam Linder Honda Reviews

Ratings and reviews of Sam Linder Honda are from Cars.com

• (5.0 out of 5.0)

  Professional, Friendly Service

  by Bob from Watsonville, CA | April 20, 2020

  Each timeI bring my car into Sam Linder Honda for service, they attend to my car's service knowledgeably and professionally. They have a clean and warm waiting area.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (2.0 out of 5.0)

  Great selection of vehicles

  by Mr chadwick from San francisco | April 11, 2018

  Exceptionally clean vehicles but internet sales people need to re-evaluate how they put a deal together and response time to my email over 2.5 days.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Sam LinderHonda

  by Rk from Monterey, CA | March 26, 2018

  My family has purchased/leased over 10 cars from Sam Linder Honda in Salinas. Eddie Suber, our Sales Consultant, is very kind, professional and doesn’t plays any games. He always gives us the best deals, compared to other dealerships. The Sam Linder’s service department is the excellent. They are honest. This is important to me, since I have dealt with some of the “worst” service managers, thinking that I don’t know anything about a car since I’m a female. Some service managers actually lied to my face, not knowing that I took a couple of years of auto classes in college. Sam Linder’s Service Managers always gives me their full attention. They are Professional, Respectful and Honest. Yesterday, our daughter asked my husband and I to join her family to purchase a new car. Prior to heading out, I always checked the going prices on the Internet. Price is important! We are open minded, we checked other dealerships on different cars. We ended back to Sam Linder Dealership in Salinas and visited Eddie for a great deal. Part of buying a new car, I always feel that I’m buying the dealership’s service department too. They are the people that I will be dealing with after the sale. This is important to me. Sam Linder’s Sevice Department is always clean, like yesterday. There were donuts, fruits, coffee, newspapers, magazines and Internet for their early customers, while waiting for their cars or the courteous van to take them home. Chuck, our normal service manager was not there yesterday, but Jose was there, another great Sevice Manager. He greeted my husband and I, like we were old friends, and told us that the HR-V is very reliably and highly recommend it to other cars in the market. At the end, as very happy Sam Linder’s customers, our family purchased a brand new Red HR-V EX-L Crossover, with all the gadgets. Rk Now, the question is... Will I purchase from Sam Linder Honda again? The answer is YES.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Mean salesmen

  by Jordan from Monterey, CA | February 25, 2018

  I received the worst customer service in this dealership. And every time we agree to a price, they surprise me with other things when it’s time to sign the paperwork. Do read your paperwork before you sign.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  A/C issues on Honda CR-V

  by Andrea from Salinas, CA | October 30, 2017

  Was very disappointed with my experience with Honda overall including the Sam Linder Salinas dealership in the last few years. The a/c went out on my '05 Honda CR-V after only about 80/90k miles. I took it in, and they charged me $140 to diagnose the a/c (Firestone did it for $9.99). They told me the a/c compressor needed to be replaced, was considered wear and tear,and said it would cost $1500 to repair. I said I had seen a lot of online complaints about the a/c in older Honda CRVs. The lead service agent i was working with said he had never heard of any a/c issues with Honda CRVs. Come to find that Honda had issued a 7 yr/ 100k extended warranty through service bulletin 12-072 for 07-11 Honda CRV compressor clutches...that's at least 5 years of a/c issues with Honda CRVs. Mine doesn't make the cut but it's the same issue (confirmed by the Honda dealership). Their suggestion was to call Honda's phone # and file a complaint. I did, but my expectations are very low to say the least. I work at a high tech company in South Bay now and am in the market for a new car. I would've liked to have comsidered a Honda ...

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (2.0 out of 5.0)

  Doesn't really seem interested in customers

  by David from Seaside, CA | March 14, 2017

  Reached out to discuss a specific vehicle best price listed on cars.com, was contacted with a request for phone or email to discuss quotes, advised sales person that email is preferred, and received an inquiry of "ok, so how can we help you?" Really?

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Betty is the best ¿

  by Zoila Martinez from royal oaks , ca | January 05, 2017

  Great service. Betty and Imad were amazing . Treating us like family and making the process smooth and easy.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  getting a great used car

  by Judy the jabberwok from Salinas,Ca | August 04, 2015

  I had difficulty getting to the car lot as I had no transportation due to my family being busy. I was afraid I was going to lose the one car I really wanted. Glenn, my seller, came all the way out to Boulder Creek to pick me up and the all the way to San Jose to have my daughter cosign. He was friendly and made what could have been a stressful event easy and fun. I highly recommend Sam Linder Honda and "Glenn" for an awesome buying experience!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Excellent Service (Again)

  by MikeG from Salinas, CA | May 20, 2014

  I took my 2003 Honda Civic Hybrid in for routine maintenance and was nothing but satisfied by the service I received. Chuck Byers did a great job taking care of my car and had it ready for me in less time than originally planned. When I got my car back, it was washed and ready to roll! While waiting, I had access to wifi, donuts, TV, and free coffee (ask the cashier for a token). Love that this place still has free newspapers too.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great Service Department

  by Mark01 from Salinas, Ca | October 24, 2013

  I have brought my car in for service at Sam Linder Honda several times and will continue for the life of the vehicle. The service department consistently goes out of its way to explain what is going on with my car and any necessary or suggested repairs. Definitely a winner in my book.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
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