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Sam Galloway Ford | Page 2

1800 Boy Scout Dr Fort Myers, FL 33907

(4.4 out of 5) 636 Reviews
12016

Call (239) 214-6950
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-3:00 pm
SundayCLOSED

Sam Galloway Ford Inventory

Sam Galloway Ford Reviews

Ratings and reviews of Sam Galloway Ford are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Vehicle service
    by Jonathan Brooke from fort myers, fl | December 28, 2020

    I had my truck in for an estimate to replace my broken sunroof. Tony had the estimate ready within a couple of hours.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Disappointed
    by Bill Jameson from Cape Coral, FL | December 26, 2020

    Brought in my 2013 C-Max with broken ac. Told initially part needed was ordered and old be in in a week. Was called back by service and told promised part had been taken by another dealership and that they had no idea if and when another part would be available. Called the service department back after an internet search and told them I had found the part and it could be in within 3-5 days. Service didn?t believe me and asked where I found it and said he would get back to me. Was called back within 2 hours and told the service manager had done some additional ?looking? and the part would be in the next day! Waiting for after Christmas to take C-Max in to get repaired. Very frustrating and poor customer service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Reliable Dealership
    by Michelle Waldron from Fort Myers, Florida | December 25, 2020

    Sam Gallowway team members strive to provide the best experience within their control. Their hospitality and family-like setting is very comforting in times of vehicle crisis. Their experienced staff truly has your best interests when addressing Ford manufacturing issues.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer Service
    by Fred Houston from Fort Myers, Fl | December 24, 2020

    My 2019 Nautilus was serviced via the concierge service. I also have the auto butler package. Their entire process is very professional and the staff is very attentive to details. I highly recommend Sam Galloway Lincoln..

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ford Explorer
    by Leo Ring from Lehigh Acres , Florida | December 22, 2020

    Very happy with service..... the people were very courteous and informative . Their suggestions for future service were spot on

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (3.0 out of 5.0)
    Warranty work
    by Jeffrey Maltas from Fort Myers, FL | December 21, 2020

    Would call the service advisor on my truck to get information, he said he would call me right back, I would have to call him back after either a few hours or a few days to get a response. Said it would take three days to get my parts in and I had to call him back week later to find out status. Not all parts in I had to call a week later to see if all parts were in. Felt as if I didn?t stay on top of what was going on I still might not have my vehicle done. Disappointing because my vehicles under warranty, this is the closest dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    rkwaxberg70@gmail.com
    by Renee Savoia from Fort Myers, FL | December 21, 2020

    EVERYTHING WAS FANTASTIC AS ALWAYS. GREAT SERVICE GREAT COMPANY, NON BETTER

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bonnie Adams
    by Bonnie Adams from Fort Myers, Florida | December 21, 2020

    Service was very good and service Advisor who name was Connor Webb did an excellent job in explaining my cars issue and getting the work completed in a timely manner.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sam Gallaway Ford excellent service
    by Santiago Pena Baez from Fort myers, FL | December 21, 2020

    Great service, fast and very personalized, Tony was the person assigned to me, he is excellent

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Service Department ever
    by Lisa Rittenhouse from Fort Myers Beach, FL | December 21, 2020

    Randy is the best! He bends over backwards to help!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 636 Reviews