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Salt Lake Valley Buick GMC

725 W 3300 S West Valley City, UT 84119

(4.7 out of 5) 120 Reviews
23582202051895945

Please call Internet Sales Toll Free @ a href=/tel:877-499-3490/877-499-3490/a to verify and confirm all options, pricing, and availability. We look forward to your call.

Call (801) 685-3454
Hours of Operation
Monday8:30 am-8:00 pm
Tuesday8:30 am-8:00 pm
Wednesday8:30 am-8:00 pm
Thursday8:30 am-8:00 pm
Friday8:30 am-8:00 pm
Saturday9:00 am-8:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Salt Lake Valley Buick GMC Inventory

Salt Lake Valley Buick GMC Reviews

Ratings and reviews of Salt Lake Valley Buick GMC are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    SL Valley GMC
    by Schmidt, Ryan K from Draper, Utah | January 07, 2021

    I have had my vehicles serviced at Salt Lake Valley GMC for many years. They have always been great to work with and the service has been outstanding.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by VivSt from Salt Lake City, UT | December 30, 2020

    We walked in only intending to test drive, but we ended up buying that same day. The salesman Sean was really friendly without putting any pressure on us to make any sort of commitment. He simply gave us all the relevant info and left us to do our own thing. It was smooth and east

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Failed Customer Service Opportunity
    by KY from Salt Lake City, UT | October 16, 2020

    The sale of the car included four new tires for a Chevy 2500 Suburban. The new tires they put on were the wrong rating for my truck. When I returned to ask them to make things right and replace the tires, the sales team refused to help. So sad.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    R Jay
    by R jay from Layton | July 30, 2020

    Salt Lake Valley listed a vehicle for a price of $9,900. When we went to drive it and then buy it they said they couldn’t sell it for that price since we were not financing through them and moved the price up by $1,000 to $10,900. The price online said nothing about the need to finance with them to get that price. This is false advertising. Maybe they made an honest mistake and forgot to say the price was contingent on financing, or maybe they have found an unethical and dishonest way to get people to their lot and stick them for much more than advertised. . . You be the judge, but be wary. . . Used car salespeople

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service Department
    by Kwiatkowski, Shalynda from Riverton, Utah | March 11, 2020

    Didn't have an appointment but they got me in so I could get my vehicle serviced. Thank you,

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Dishonest Dax Lamb! Avoid him at all costs!!
    by Bobby S from Salt Lake City | December 27, 2019

    Dax is the epitome of a sleezy car salesman. Caught him in multiple lies. The experience was so bad I got up and left. Complete waste of time to work with him. Do yourself a favor and move on to another salesman or better yet another dealer. He is a dishonest, rude, and a total waste of time to work with. Caught him in multiple lies.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible Customer Service! Deserves Negative 5 sta
    by Will T from Salt Lake City | December 27, 2019

    If I could give this Dealership a Negative 5 stars I would. The Service and Sales Department need a total overhaul. I bought a new Sierra 1500 and went to use my free oil change and was 1 day over the expiration of it. Was told by the Service Manager and Service Advisor there was nothing they could do for me. What a joke of a place after spending 50k on a truck. I immediately left enraged and went to Seiner and got my Oil Change and recall work done. Needless to say I will never step foot in that dealership for the many years of service and maintenance or to purchase another truck again! They need a lesson in Customer Service! What a joke!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don't waste your time
    by Pile0g00 from Slc, ut | January 02, 2019

    I went to look at a vehicle I saw online. It seemed good and drove well, but my mechanic found a leaking transmission line. They assured me that they had gone over the vehicle, but this slow leak had clearly been leaking for quite a while based on the build up of fluid around it. I decided to overlook this and just have my mechanic fix it. I negotiated a price with them. I then called my mechanic and setup an appointment for the repair while I waited for them to finish their paperwork. When I went to review the paperwork I found that the were tacking on an extra $399 fee and also over charging for the inspections. I was tired of playing their games, so I walked at that point.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (3.0 out of 5.0)
    Customer service
    by Owens, Layne from Salt Lake City, Utah | February 07, 2018

    Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Price, Great Staff
    by David from Cedar City, UT | February 02, 2018

    Dax L was great to work with on the buying process, and the price I got on the car was the best I found. Great people and products. I was very satisfied.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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