Auto.com

S&M Auto Sales

7825 W. 95th st Hickory Hills, IL 60457

(2.8 out of 5) 43 Reviews
186092

We are a family owned business for over 10 years, and we will give you the best prices available! We have over 150 cars to choose from and our inventory is always changing. Click on link to see our inventory, send us an email if you have questions and come to our location to buy your new car, truck, van or suv. If you don't see it, ask us, we'll find it for you! Thank you.

Call (773) 840-8439
Hours of Operation
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday10:00 am-7:00 pm
Saturday10:00 am-6:00 pm
SundayCLOSED
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday10:00 am-7:00 pm
Saturday10:00 am-6:00 pm
SundayCLOSED

S&M Auto Sales Inventory

S&M Auto Sales Reviews

Ratings and reviews of S&M Auto Sales are from Cars.com

Overall
2.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Matilda Father works here
    by Jamin from Goshen Indiana | November 12, 2020

    I purchased a used Range Rover which includes the standard 500 mile warranty. The first day I discovered that water is pouring through the roof and I called the dealer. He asked that I go to a glass place to reseal it. However the glass place says the entire windshield is lose and needs reinstalled, which can cause it to break, I went to another glass place and they said the same. I called the dealer and they refuse to assume responsibility. The next day the engine light came on and off and I scheduled it for maintenance at a Land Rover Specialist 2 weeks later to do my scheduled maintenance. There he ran a factory computer test and discovered that the turbocharger manifold had broken, just 27 miles after I purchased it. This is a big part of the car that costs nearly $5000 to replace, which should be covered under their 500 mile Warranty and they refuse to cover it. They also refuse to cover the lose windshield and they refuse to pay for the tax money that they shorted me, which I discovered when I registered the car at the BMV. All in all, they refuse to assume responsibility with their warranty of all the things that happened in the first 500 miles, just in these 3 short weeks. Totaling nearly 5-6 thousand dollars depending on if the windshield breaks when reinstalled. I would not trust this dealer as they sell bad cars and do not take care of their customers. Laughed at my problems and hung up the phone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bought a car for a great deal! Very nice people
    by Tom J from Gary, IN | January 20, 2020

    I would definently recomend this place to anyone. the service was great and the people there are really friendly, i am going to shop with them again in the future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible business
    by Rob from Tx | January 07, 2020

    Messaged about a H1 Hummer twice and never answered or sent a response. I've waited 2 weeks now and still no response. Apparently other people had similar dealings with this dealer by looking at reviews.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst Dealer
    by Adrian from chicago, IL | July 13, 2019

    Transmition Failed a few days after driving off the lot. they Ignored me for months. finally got half the repair bill. Avoid this place !!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Ignored
    by J from West Coast | June 26, 2019

    I finally received a reply after reaching out many times. Was told the vehicle was available. I mentioned I was an out of state buyer, which according to their description they welcome. After that I was ignored. Obviously not a place worth my business.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    bad service
    by Matt Robinson from Forest Park il | May 30, 2019

    There's a young manager with a smart mouth, not public oriented and is constantly on his cell phone!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Very bad sales men BAD NEIGHBORHOOD
    by Carrillos from Milwaukee | November 03, 2018

    There was a car they had listed on their website I called before getting there because I live 3 hours away the guy answered I asked if they still had the car he said yea it will be ready by the time you get here I got there asked for the car they said the car has been sold after I had just called a couple hours ago that it would be ready and to ask for Jimmy then Jimmy shows up telling me in front of the dealer owner that he had called back and left a message note I was using my phone for GPS get there I would've seen the call or message I even double checked when he stated it found nothing and they were offering me a srt8 challenger one of the sales man pulled me out to show it to me when I saw the car it was fillfy and there were like at least 5 lights on the dash. VERY BAD SALES MEN DISRESPECTFUL

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    horrible Service
    by Janedoe from Gary,IN | January 25, 2018

    This place is horrible . I called in to see about this car listed and they were rude on the phone. DO NOT SHOP WITH THEM .

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Awful transmission
    by Mark from Chicago il | November 23, 2017

    Was sold a car with a bad transmission. I don't recommend this place to anyone. Awful costumer service and lack of being professional.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Joe from Chicago | November 20, 2017

    Helped me buy a great car the other reviews are not accurate

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    12345
    Displaying 1 - 10 of 43 Reviews