Auto.com

Rusnak/Pasadena Audi

267 W Colorado Blvd Pasadena, CA 91105

(4.9 out of 5) 319 Reviews

Rusnak Audi is one of Southern California's oldest dealerships and the 5th largest in sales volume in the nation. Shop with confidence, knowing we are devoted to customer satisfaction. Experience our award winning service by contacting the internet department today!

Call (888) 458-6053
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-6:00 pm
Sunday10:00 am-6:00 pm
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
SaturdayCLOSED
SundayCLOSED

Rusnak/Pasadena Audi Inventory

Rusnak/Pasadena Audi Reviews

Ratings and reviews of Rusnak/Pasadena Audi are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Taylor from Rusnak is ACES! Made happen!
    by Eric from Los Angeles | June 19, 2020

    Taylor from Rusnak is ACES! Made happen! He's not just a salesman, he's advocate for you. Great human being. Thanks to Taylor, we got into a 2019 A6 with significant discounts! Will look for Taylor in a few years when shopping for our next car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Principal
    by Not sure from Pasadena | June 13, 2020

    Rusnak Audi service is one of the main reasons I keep coming. My tech Henry Perez is one of the best in the business. He’s been helping me for years. I’d recommend to anyone looking for a pro.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!
    by DD from Pasadena, CA | June 12, 2020

    My car needed to be serviced, and as usual Henry took care of everything for me. He had my car picked up and delivered when it was ready. I can always count on Henry to provide excellent service! He is why I bring my car to Rusnak Audi!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Recall for the airbags
    by Chris Cabot from Pasadena, CA | May 28, 2020

    I got a recall done for the airbag. The airbag sign is on in the car and it wasn’t on before. What do I do? Bring it back for a quick fix?

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Aurora from Pasadena, CA | May 27, 2020

    I came here already knowing which car I wanted, I traded in my old car for a Q3 and it was a very easy process. Ricardo Torres did a great job explaining things and he got me a good deal! I’d recommend Audi Rusnak anytime !

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Client
    by Penny from Pasadena, CA | January 15, 2019

    As always I was treated as a valued client by Henry. He is truly a gem and you are lucky to have him on your team. He is calm, professional, and always willing to take the time to make sure all your questions and concerns are answered.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sales experience was fantastic.
    by William S. Weston from Studio City, CA | January 11, 2019

    Salesman Jose Soto was fantastic.He was attentive and informative at all times. Great experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service
    by Powell Thurston from Pasadena California | January 11, 2019

    Whenever I set an appointment, I always get Ian De Los Reyes. He is fantastic at working things out to allow for my crazy schedule. For example, the last visit, I needed a loaner car, which is unusual for me because my office is so close. He worked it out for me to have one even though one had not been reserved at the time I set the service appointment. Things are generally fixed in the time frame promised. If not, Ian will frequently send me a text with an update.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dr. John Khalaf
    by John from Pasadena | January 10, 2019

    We have been with Rusnak for over 20 years and we are very happy with the service from Henry at Audi services. He is extremely professional, caring and friendly. Thank you

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jen V
    by Jen V from Los Angeles, CA | January 09, 2019

    My car was ready as promised within 2 hours. My car was returned to me very clean

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • PreviousNext
    1234...32
    Displaying 1 - 10 of 319 Reviews