Auto.com

Ron Carter Hyundai | Page 3

18100 Gulf Fwy Friendswood, TX 77546

(4.8 out of 5) 1837 Reviews
207230202062151020

Call (888) 490-2902
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-9:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Ron Carter Hyundai Inventory

Ron Carter Hyundai Reviews

Ratings and reviews of Ron Carter Hyundai are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Owner
    by Montana Outside Holdings, Llc from Houston, Texas | December 25, 2018

    Amie and Angela were nothing short of amazing! My recent shop visit went very well as well. Rocky did a great job.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Captain
    by Roy Cormier from Lake Charles Louisiana | December 05, 2018

    Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Finance
    by JacquieP from Friendswood, Tx | November 23, 2018

    My son recently bought a Camry from this location as a first time buyer. The finance person, Paul Jones, who helped him with his loan lied to me. I asked about a high amount added to his loan and he said it was related to not having a cosigner, never once mentioned a maintenance agreement. This was a failure on my part because I should've questioned It further but it was late and I was tired. No excuses on my part but I figured since I asked him out right about it that he was telling the truth. They had my son sign all of these documents and without giving us a copy, stating that it had to be checked out by their fraud department. It came in the mail 3 days later than promised and was dated the day before when I hounded them about not receiving it. Well their fraud department should know that this guy is making underhanded deals for his own compensation. I've called him out on it and he told us we could cancel but it takes 3 to 4 weeks to get a refund. In the meantime, his little deal brought my son's loan note up $50 a month and any interest it incurs while he waits. I should've read the reviews for this establishment before but our intention was to buy a cheaper Camry which they so conveniently sold just before we got there. They're business practices are shameful. Beware!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Positive Atmosphere
    by Michael G Anderson from Houston | October 21, 2018

    Great communication w/ all employees. Made an excellent purchase w/ information about the performance and operation of the vehicle. Quite positive/informative communication with sales representative.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible experience
    by RPCon from Spring, tx | September 21, 2018

    Drove to Clear Lake from Spring to buy a car, test drove and loved it. When i got the paper work to pay it was $ 2000 over what expected , it was listed as "fees". When I asked about that he said since I was paying cash and not financing they had to make a profit. I walked out.He chased me saying lets hagle its part of the process. The car was already a grand over blue book vI figured that would make for a smooth sale. I dont need this kind of hassle .

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Avoid this place like the plague
    by Rob from Clearlake Texas | September 15, 2018

    Where do I start! I went to Ron Carter Cadillac a few months ago to look at a used 2008 Hummer h3 advertised online. I arrived about 30 minutes before dark and waited for the Hummer to return from a test drive. It was now getting pretty dark when I was able to take the Hummer for a test drive. I drove the hummer and everything seemed to be on good working order and the salesman assured me that the vehicle had undergone a multi point, thorough inspection checking everything from bumper to bumper. I inspected the exterior as good as I could in the dark...( I learned on this deal to bring a flashlight if doing a car deal at night.) I agreed to buy the Hummer. The salesman says ok come in lets do some paperwork. The Hummer was listed at I think 15,500 or 15,800 cant quite remember bit the salesman wants me to finance to which I replied no, I want to pay cash. So he leaves and comes back and says ok check the paperwork and sign it if everything looks ok. The price had cone up to 22,000!!! I said look O have the price from the internet right here for mid 15's. He starts going into a sales pitch about that number didn't include this or that and I had to go round and round with salesman and the finance manager for 45 minutes and make a partial scene to get the Hummer at the advertised price. Talk about a scam I wonder how many unassuming car buyers have fallen for that scam. The mext morning I go out to look at my new purchase and notice right off a couple of tires are so bald they have threads showing. I also noticed one of the back windows didn't roll down. I called Ron Carter Cadillac and by the time they got back with me a couple days later....(I live 90 miles from the dealership or I would have went back in the dealership) I had found other problems and I told the young lady about the problems and she said she would get back with me. A few more days went by and they said they would send me $500 for new tires (cost me a $1,000 to replace them) I said what about the other issues and she said she would talk to service and get back with me. At this point this Hummer that was supposed to have had a multipoint inspection white glove treatment and went over with a fine tooth comb has bad tires, missing catalytic converters, bad window motor/regulator, I found an exhaust heat shield wired to the vehicle with bailing wire, an old rag under the hood from a previous owner, oil leak, transfer case leak and check engine light on. I also found over spray on the passenger side front fender area indicating fresh paint and that was from an accident repair I'm sure after the dealer said the vehicle had never been in an accident and provided a carfax. I have an appointment to have it looked at by a collision repair center next week to confirm my suspicion.I haven't put 1000 miles on this Hummer since I paid 17,000 cash for the vehicle and ttl and I never heard a word back. So I called again and again and was told the service department would get with me and they never did. I had some exchanges after that via email with a couple argumentative, rude, unprofessional employees and no offer for any repairs or compensation. I will get the collision report about the vehicle and the multitude of other problems and sue this dealership for misrepresenting this vehicle. Stay far away from this dealership if your looking to buy a used car or any car for that matter.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible!
    by JimS from Houston, TX | August 15, 2018

    These guys are terrible! They said they would pay off my car on a trade-in. They paid off the car but changed the deal by not paying off the pick up fee. I asked over and over if there were any other fees associated. They assured me that the deal was complete. It wasn't!! When I asked the GM about it, he said I can take my business elsewhere. Wow, great customer service after buying 3 escalades from them!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Experience!
    by Shauna Hillman-Hanson from Houston | July 26, 2018

    I came in for a used vehicle and Mr. Hasan and Maria helped me walk away with a brand new Sonata! It is my first brand new car and I am in lpve with it!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best experience of my life
    by Jasmine Alexis Valdez from Round mountain , Texas | June 30, 2018

    Thank you so much ! Ron carter Hyundai and Mr.hasan for getting me my beautiful car that is everything I have ever wanted , they go above and beyond to make sure you get the best of what you want

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Couldn't ask for anything better
    by Jesse Contreras from Houston ,Texas | May 09, 2018

    Ron Carter Cadillac Honestly a very exceptional professional and inviting car dealership. Experienced a rough start at the beginning however the professional and collective staff corrected my situation and Rolled out the Red Carpet. They Took the time to listen to our needs and well the outcome resulted I purchased 2 vehicles within 2 weeks from them...My Sales Professional Dylan was awesome and Patient, the Sales Manager Christian was above and beyond I can't thank them enough.... Keep up Awesome Job you Guys do....

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 21 - 30 of 1837 Reviews