Auto.com

Rod's All Star Auto | Page 3

1632 River Rd Puyallup, WA 98371

(4.2 out of 5) 34 Reviews

Autos4Less.com is a family-owned used car dealership that has been serving Puyallup, Washington drivers, and beyond with affordable pre-owned vehicles since 1981. Although we are located in Pierce County, Washington, we deliver automobiles across the nation. Autos4Less - It's In The Name

Call (253) 248-7424
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
Sunday11:00 am-6:00 pm
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-7:00 pm
Sunday11:00 am-6:00 pm

Rod's All Star Auto Inventory

Rod's All Star Auto Reviews

Ratings and reviews of Rod's All Star Auto are from Cars.com

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    UNPROFESSIONAL
    by Jess from Edmonds | February 25, 2017

    I wouldn't recommend your dealer ship to anyone! Your sales rep was unprofessional and could of cared less about making a sale. MAKE SURE YOU TAKE ANY OF THEIR CARS TO A PROFESSIONAL MECHANIC BEFORE YOU PURCHASE. SAVED ME FROM BUYING A $20K MISTAKE.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    5th Car
    by Preston from puyallup wa | September 27, 2016

    I've bought 5 cars from here, good people. I highly recommend them to anyone looking for an inexpensive vehicle. I dealt with Wayne and he did a great job.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2nd car and happy
    by nervous car buyer, but happy from puyallup, wa | August 23, 2016

    im not that good at leaving stories, but wanted to leave a good review since they took such good care of me here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Insulting.
    by T from Puyallup | July 29, 2016

    My family went to Rods all star auto, not only did the sales man insult my wife, he insulted my knowledge of how a car seat works when I was looking to adjust the height of the seat. The breaks on the car weren't in a great condition and the detailing was sub par for a dealership. As my family was leaving, the sales man was throwing a visible tantrum because of the lack of professionalism him self showed. In sorry that my family witnessed that.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    hard to find these days
    by joe g from tacoma | March 25, 2016

    In the unpredictable world of buying and selling used cars, anything can happen. You go and test drive multiple vehicles, and try to make a decision based on a range of factors whether it be preference, comfort, price, brand reliability etc. Once you make the choice to purchase, you own it. There's no going back. This was the case for my wife and I. We had driven and looked at multiple cars at multiple dealerships. We made the decision to purchase from Rods, a vehicle that was to our liking. They had a courteous, no pressure sales environment that was extremely patient and professional with the sales process. After less than 24 hrs of driving it off the lot, the check engine light came on as well as two other lights. This disabled the AWD and the cruise control. You can imagine the the knot this put in our stomachs when we realized it probably wasn't a simple fix. I feel Rods had no knowledge of this problem and did NOT intentionally sell us a faulty vehicle. I immediately called the dealership and without hesitation they apologetically asked us to bring it in. This began an extensive process of elimination to try and diagnose a problem in the fuel evap system. It took several try's, much patience, research, and persistence and they were able to fix the problem. Like I said earlier. It's an unpredictable business. Your hope is that when you run into a problem like we did, that you are treated well and not just excused because the sale is over. I give this dealership 5 stars based on our experience with them. At no point did we feel like we weren't a priority, nor a nuisance. This is because they are a well managed dealership made up of people who are in the business of prioritizing you. The customer. They are not just trying to make a buck off you. People matter to them. They look at the big picture and realize that the buying experience people have with them goes well beyond the day of the sale and plays a factor on where they buy their next car. Puyallup is a town filled with options when it comes to buying a car and that makes it a very aggressive business. There are many reputable dealerships here and this is most certainly one of them. We were served with a professional attitude of diligence, follow through, and integrity. The measure of character stands out when the situation is grim, not ideal and difficult to navigate, not when everything is going great. Our salesman was Preston, Larry was our primary contact for the repair process. I would like to thank these two men and Rods Auto Sales publicly for taking care of us. Good luck with your car buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    would i recommend, you bet!
    by loyal customer from bonney lake, wa | March 25, 2016

    All Star helped my wife and I find another car with better gas mileage. They even shocked me at how much trade-in I got on my old car (10 years older then the one we bought from them.). The whole buying process was painless. Their Financing guy is a genius and worked very hard to get us financed! They even went out of their way to help us get the necessary insurance on the vehicle. These guys go the extra mile! Some of these other reviews I've seen, don't even come close to our experience! Would I recommend Rod's All-Star Auto? you Bet!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I just love this place
    by Audie from tacoma, wa | January 03, 2016

    I'd say after almost 40 years of car buying I feel somewhat of an authority on the subject and I can say without any hesitation, this dealership is one of the best. I just bought my 3 rd car in the same number of years, and each and every time the cars were good, and the deals great.great people, great cars, and time and time again, great deals.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy in Tacoma
    by N.C from TACOMA, WA | December 14, 2015

    We've been doing business at Rods for over 20+ years back in the day when they had a little shack with a dirt lot and was known as Rod & Tys. My Husband and I have purchased 4/5 cars from them over the years and we have never had a problem with them or the cars. The other day we took our Daughter's boyfriend to Rod's All Star to purchase his first car. As always he was treated as if he was spending 80gr on a car. He got a good deal and they found good financing for him. WHAT A GREAT EXPERIENCE FOR A FIRST TIME CAR PURCHASER! I would recommend Rod's to anyone

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Buyer beware
    by Dissatisfied customer from Bremerton wa | October 14, 2015

    We bought a very nice car at a satisfactory price. Within days the breaks were "grinding". Took to our mechanic and front breaks were at 2 back at 3. Returned to talk to manager. He asked the mechanic who said he didn't remember the car but was sure they were good. Rods All Star would accept no responsibility. Mgr was willing to have their shop do the brake job. I would still be paying for parts (at dealer cost) and all labor. I might have saved some money on parts but my degree of trust is 0%. In their opinion the brakes were good two weeks ago. It is my job to keep my family safe. I need to know the job is be done correctly. W

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great service!
    by Serge from Federal Way, WA | March 11, 2014

    I was fairly satisfied with my experience buying a car from Rod's Allstar Auto. I found the vehicle I was looking for online and headed down there to see it. I should have called in first because the car was not there but getting a safety inspection.So make sure you called ahead of time. I got a call once the car was ready for a test drive. I had the opportunity to work with Rick through this process and it was smooth sailing. We were able to work out a deal that made everyone happy, and I drove the car home the following day. Rick was not pushy but was actually pleasant person to work with, he even stayed past closing twice to work with me. My recommendation is that everyone pay for an independent mechanic to inspect the vehicle from any used dealership, which is what I did before buying (costs $89 but can save you $100s). The car I bought had a screw in one of the tires, but this was problem we were able to resolve with a price reduction. There is a problem with the brakes and something the mechanic Pep Boys told me would cost only $20 to flush the breaks. After doing the brake flush and upon taking it to another mechanic that actually took everything apart , it appears as though the master cylinder was installed incorrectly (recently, because it was fairly new) and will cost me $400 to repair. But unfortunately the vehicle is sold as is of course...Although the mechanic Pepboys missed the real brake problem ($400), he discovered the screw in the tires which saved me $200 and other small issues that I was able to get a price reduction for... I asked about the $100 gas card offer for those that read the reviews, come check them out, are satisfied and purchase a vehicle, but was told it was a salesman acting on his own and he was not there. Overall I was satisfied with my experience working with Rod's Allstar Auto.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 21 - 30 of 34 Reviews