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Rocky Ridge Auto Sales

480 North Reading Road Ephrata, PA 17522

(5.0 out of 5) 632 Reviews
167899

Why Buy From Us? Low overhead and High Volume. Come see why we are a local favorite! We specialize in Clean, low mileage vehicles since 1979. We service our cars before and after the sale with our on-site service department. We give you the most bang for your buck. For more photos and YouTube Videos, go DIRECTLY to: www.rockyridgeauto.com No Hassle Pricing! Info. may not be guaranteed.

Call (717) 466-5956
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-5:00 pm
Tuesday7:30 am-5:00 pm
Wednesday7:30 am-5:00 pm
Thursday7:30 am-5:00 pm
Friday7:30 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

Rocky Ridge Auto Sales Inventory

Rocky Ridge Auto Sales Reviews

Ratings and reviews of Rocky Ridge Auto Sales are from Cars.com

Overall
5.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Unsurpassed Dealer and Staff
    by Y.L. from Ephrata | January 22, 2021

    Outstanding service from the moment I walked onto the parking lot, having Travis assist me through the process of buying (and listening to my concerns), and the utmost professionalism and knowledge from Junior and Travis. I will be sending everyone to Rocky Ridge Auto! With much gratitude - thank you!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good Salesperson
    by Chips from Hershey, PA | November 08, 2020

    I worked with a salesman named Kim. He was congenial but not high pressure. I felt very comfortable with him. I examined a Ford Escape and we took it for a test ride. Kim answered my questions and we conversed well. While I didn't buy the car I examined, I would recommend Kim as a salesman. Should I have another reason to examine a Rocky Ridge car, I'd ask for Kim.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    HORRIBLE COMPANY!!!
    by Suasn from Lancaster, PA | September 12, 2020

    Horrible customer service - this place treated us so horribly. We spent two weeks waiting to test drive a truck, every time we came or called they did not have it ready. When they finally called to tell us it was ready for sale we could not come in until after work in the afternoon and they sold it right out from under us that morning! These people do not treat their customers or potential customers with integrity or honesty. DO NOT BUY FROM ROCKY RIDGE AUTO!!! ALL YOU WILL EXPERIENCE IS HORRIBLE CUSTOMER SERVICE AND NO LOYALTY WHATSOEVER

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Dealership
    by Timothy from Holtwood PA | June 24, 2020

    Had a very pleasant experience buying my car from here. They were very good at giving me the information I requested about the car and they were good about keeping in touch with me. The buying process was very quick, took me only about an hour to get out with my vehicle. Very good and friendly staff here.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    RUN in the opposite direction
    by Mrs Taken Advantageof from Lancaster, PA | March 10, 2020

    My experience has been awful with this dealer. Sold me a car that had problems within days. After 4 1/2 months, had to replace engine because of water damage that was NOT disclosed. Electrical system module had to be replaced due to corrosion; AC line was corroded and had to be replaced. Any concern I brought to their attention was dismissed; they tried to say I didn't keep appointments. Untrue. They didn't offer any remedies for all the problems I continually apprised them of. I sent photos or videos with texts and they basically dismissed my concerns. In my opinion, they just wanted me to go away and hoped I would grow tired of asking for problems to be cared for. Their dishonesty has cost me THOUSANDS of dollars in addition to monthly payments and insurance premiums. Save up...buy a new car, not used.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great customer service!!
    by Damond Miller from Camden | February 22, 2020

    These guys went above and beyond to get me in a vehicle. I drove from out of state and they accommodated me with no problem. Alex and Jeremy were s pleasure to do business with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    First Time Buyer
    by Ty and Sal from Barto, pa | December 27, 2019

    If you like a stress FREE place to purchase a vehicle Rocky Ridge is the place for you. We were searching online for vehicles and came across their website... Since it was about 1 hr from us I thought it was pretty far to travel (however I was persuaded into taking a ride out to ephrata) .. We will just go out and look.. WELL we meet the staff and they were so down to earth I felt like I knew them for a long time.. Long story short we bought the vehicle that day (which is something I NEVER did before) Actually I NEVER bought a used vehicle before but after talking and carefully LISTENING to everyone there I just felt that they are honest, trustworthy, good people.. Thank you .. Mike, Travis and Jeremy ..God Bless

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Vw Jetta
    by Fanny Kauffman from Mohnton pa | November 05, 2019

    super fast! You can count on them, they are a good honest car dealer and I would definitely recommend people to go check them out!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I buy all my cars here
    by Trump2020 from denver | October 09, 2019

    prolly bought about 8 cars over the years (prolly more who can keep track). Up front, the price is the price. They work hard at what they do. clean cars, up front pricing, get you in and out with quick easy financing. they don't hold cars I was told so all you have to do is b ready to go. mostly referrals and repeat customers

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ford Escape
    by Justin from Drexel Hill | July 29, 2019

    Overall just a great experience. Worked mostly with Alex but Travis who did my trade-in appraisal and Jerry the manager were also great to work with. Felt like I got a good price and was offered more for the trade then at their competitors. They have a good variety of cars and I would definitely recommend them if they have something you are looking for!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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