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Rocky Mount Chrysler Dodge Jeep RAM Fiat

1340 S Wesleyan Blvd Rocky Mount, NC 27803

(2.8 out of 5) 13 Reviews
211029

Please ask for Jon Dawson if interested.

Call (252) 677-5666
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-6:30 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:30 pm
SundayCLOSED
Monday7:30 am-6:30 pm
Tuesday7:30 am-6:30 pm
Wednesday7:30 am-6:30 pm
Thursday7:30 am-6:30 pm
Friday7:30 am-6:30 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Rocky Mount Chrysler Dodge Jeep RAM Fiat Inventory

Rocky Mount Chrysler Dodge Jeep RAM Fiat Reviews

Ratings and reviews of Rocky Mount Chrysler Dodge Jeep RAM Fiat are from Cars.com

Overall
2.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Apparently dishonest, greedy, or incompetent.
    by Mike from Georgia | November 06, 2019

    I called this dealership about a used Dodge Challenger that they had posted on their website and cars.Com for $20699. The salesperson named "Tony" has said he would call me back about the offer I made for the car. 3 Hours later he hadn't called, so I called him. He said the actual price was $23999. They had made a mistake. LOL. Bull. I had nearly purchased an identical car with 14k more miles than this one last week for $19000 but someone beat me to it. Bad business. Avoid Rocky Mount Chrysler.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Tiffany Hatchel
    by Tiffany Hatchel from Rocky Mount, N.C. | September 09, 2019

    I highly recommend TIFFANY HATCHEL she expresses a very positive attitude as well as very friendly... Tiffany takes every step possible to make sure you are happy with your purchase and very informed

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Review
    by Emilee Demers from Rocky Mount NC | September 09, 2019

    Marissa was amazing and super friendly. She helped me throughout the entire process and made it less stressful on me. Definitely recommen her service to anyone !

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Be cautious!
    by Daniel from Rocky Mount | December 04, 2018

    Negotiations with “JD” and Josh were going rather smoothly initially, however I had some hesitation with the value they quoted me for my trade. I countered, like any reasonable consumer would, and haven’t heard back from them since. I’ve texted and emailed the dealership and nada! The least someone could do is communicate back. Unprofessional.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    High Pressure Sales
    by GaryM from NC | October 31, 2018

    My wife and I stopped by to look at a used vehicle and upon inspection I found oil leaking onto the hot exhaust manifold. When I asked the sales manager, Kevin, if they would discount the price I was told that it wasn't his problem because the vehicle is still under factory warranty. After refusing to budge on his price he asked what I was willing to pay. I gave what I thought was a reasonable offer considering the vehicle had a major issue that the warranty may or may not have covered. He immediately became irate and raised his voice saying that I had offended him with such a low offer. I prompted him to give me a counter offer but at this point he was so irrationally angry that we had to walk out the door. He then followed us out to our car still angrily yelling that I had offended him.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Unhappy
    by Bob Westphal from Rocky Mount, NC | April 11, 2018

    Was told by parts dept I could bring in Quickstruts and have them installed. Was told by service manager after purchasing them that they don't install aftermarket parts ulnless they purchase them. I Understand its about the money, markup etc. but let the customer know up front. Going elsewhere from now on.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best experience ever
    by Patrick FITZGERALD from Willow spring | December 10, 2017

    Chris and Jasmine were awesome. Best buying experience I have ever had. They worked with the situation I was in and helped me through everything. I loved the the truck I lost to an accident but love this New Truck more.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Stay in the City
    by Michael from Wake Forest, NC | August 11, 2017

    I drove an hour to see a specific vehicle (6 month old Van). First, the vehicle was filthy, which I soon found out was due to a staff member's personal use. It of course had more miles than the advertisement . Then following a trade in offer that was literally 50% of other dealers, they told me the advertised price was actually not correct because I wasn't financing with them. None of this was helped by the fact the facility itself had the look (and cleanliness) of a gas station.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    looking for a new car
    by jim from Rocky Mount NC | March 10, 2016

    I currently have a 2006 Chrysler 300 and it has been a good car, but was starting to wear out. I decided to look for a newer Chrysler came into Rocky Mount Chrysler, Dodge, Jeep Ram in search of a vehicle. I wanted to do a trade in to get a better car. I met with Barry Menta and he took my information on what I was looking for and said he would contact me when something came in. About 2 weeks later I got a text from Barry saying they had a beautiful 2015 Chrysler 300, He said that it was what I was looking for and they had just lowered the price. My wife and I went to see Barry and the car. It was perfect. We went on a test drive and negotiated a price for my trade and financing that we both could live with. Barry introduced us to Tony Bowling who had the paperwork ready, he explained everything and we were out the door. Needless to say we are thrilled with Barry and .Rocky Mount Chrysler, I would recommend them for your auto needs

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    don't care about bad credit customers
    by john doe from rocky mount | October 31, 2015

    So I came in today in search of a vehicle.i wanted to do a trade in to get a better car. They took my information and even tho i knew i had bad credit they gave me the run around and said we will call you on monday. I would rather for people to be upfront instead of saying we will get back to you. Just be upfront with customers. I would have put a down payment down but i dont know think i want to do business if they cant be honest

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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