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Rob Lambdin's University Dodge RAM | Page 2

5455 S University Dr Fort Lauderdale, FL 33328

(3.9 out of 5) 113 Reviews
8282020819114919

Call (954) 779-6804
Hours of Operation
Monday8:30 am-9:00 pm
Tuesday8:30 am-9:00 pm
Wednesday8:30 am-9:00 pm
Thursday8:30 am-9:00 pm
Friday8:30 am-9:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm
Monday7:00 am-9:00 pm
Tuesday7:00 am-9:00 pm
Wednesday7:00 am-9:00 pm
Thursday7:00 am-9:00 pm
Friday7:00 am-9:00 pm
Saturday8:00 am-9:00 pm
SundayCLOSED

Rob Lambdin's University Dodge RAM Inventory

Rob Lambdin's University Dodge RAM Reviews

Ratings and reviews of Rob Lambdin's University Dodge RAM are from Cars.com

Overall
3.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Awesome Car buying experience
    by Karen Silver from Miami, FL | October 07, 2020

    Finance Director Eddie Camejo was super professional and knowledgeable as well as Andy and Skyler. They made my car buying experience amazing! Super honest and helpful. The facility was super clean! I will recommend it to everyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Avoid CLAUDE MCCLAIN the salesperson at all cost
    by AJM from Hollywood, FL | September 15, 2020

    I purchased a 2015 KIA Soul from University Dodge and the first mistake I did was work with salesperson Claude McClain. He put the word sleaze in sleazy. This is one of the most deceitful and unprofessional car salesperson I have ever had the misfortune to come across... I came in and right off the bat he quotes me $1000 more than the car was being advertised for, then he is trying too sell another car to another couple while he is trying to sell a car tome. All the time disappearing from time to time. He has me blindly sign a document and says I need to sign this to make the offer legitimate. He then come back to the cubicle and say "you got yourselves a KIA." Then asks if we can give him a review right then and there... before anything is done!! Everything went downhill from there. He never disclosed ANY fees. Didn't tell me about the $900 DEALER FEE, or the $300 paint protection fee or the $200 Etching Security Fee of $200. Nope just wanted his commission and to be misleading and deceptive. There are a lot of things wrong with University Dodge and I would tell you to avoid this dealership all together unless they have a vehicle you HAVE to have that you can't get anywhere else... Probably the least professional dealership I've even dealt with and I have dealt with more than 50 in my life.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Miguel santos has been very helpful resolving the
    by Patricia from Pembroke pines | July 23, 2020

    Would like to retract my previous comments about miguel santos .Was very helpful resolving the issues that were prsent at the time of purchase. Miguel very helpful negotiate the bottom line sale

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Low life and idiots
    by Eric from Parkland Fl | July 20, 2020

    I came Over to check a Dodge Challenger only to be told I had to buy the Car before I could check it out. I left, these people are idiots and low life do not buy from them

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Anthony from Davie, Florida | January 17, 2020

    Claude was very helpful in the process of me buying a brand new Dodge Challenger! He was very knowledgeable and courteous throughout the entire process. Definitely recommend him and this dealership to anyone looking for a new car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    BAD EXPERIENCE WITH SERVICE DEPT
    by BEN RODRIGUES from PEMBROKE PINES | December 13, 2019

    I BOUGHT A NEW TRUCK (5,000 M), HAD TO TAKE IT BACK THE NEXT DAY DUE TO DASH BUBBLING, DENT IN FRONT BUMPER, CABIN FILTER AND BREAKS SQUEAKING. WAS TOLD BY SERVICE WOMAN PARTS HAD TO BE ORDERED AND IT WOULD BE A FEW DAYS BEFORE THEY CAME IN, THE APPT WAS SET AND THE WORK WAS TO TAKE 2 DAYS, THEY KEPT THE TRUCK FOR 8 AND ONLY GAVE IT BACK BECAUSE I CAUSED xxxx, THRUOUT THE TIME THEY HAD IT, I WAS CONSTANTLY LIED TO BY THE FEMALE THEY HAVE THERE, WHEN I FINALLY GOT IT BACK, GUESS WHAT, THE CABIN FILTER WAS CHANGED UPON MY REQUEST STANDING THERE AND IT WAS FILTHY AS VERIFIED BY THE TECH AND LEO. AS I WAS GETTING INTO THE TRUCK I NOTICED A DENT IN THE DRIVERS DOOR AND A CHIP IN THE FRONT FENDER, I BROUGHT IT TO BOTH HER AND LEO'S ATTENTION, AND SHE HAD THE GAUL TO SAY TO ME, I DID SEE THE DENT IN THE DOOR HOWEVER THE FENDER DAMAGE WAS ALREADY THERE!!! REALLY! SO SHE HAD ALL THE INTENTIONS TO LET ME DRIVE AWAY KNOWING THAT THEY HAD DAMAGED THE TRUCK, SO THAT THE RESPONSIBILITY WOULD THEN BE MINE, (CONSTANT LYING FROM THE SAME PERSON). GUESS WHAT, AFTER GOING TO WORK I HAD THE WINDOWS OPEN AND HEARD THE BREAKS SQUEAKING LIKE CRAZY, OBVIOUSLY THAT WAS NOT ADDRESSED (ANOTHER LIE}. I CALLED FCA (ANOTHER BUNCH OF LOOSERS) BECAUSE I CALLED THE DEALERSHIP SEVERAL TIMES TO SPEAK TO THE GM AND HE DID NOT RETURN ANY OF MY CALLS, FCA CALLED THEM 4 TIMES (ITS DOCUMENTED) AND THEY LIED TO THEM ALSO, AND NEVER RETURNED THEIR CALLS, NOT EVEN THE GM, WHO ANNA FROM FCA WAS SURE HE WOULD CALL HER BACK. ITS OBVIOUS TO ME FCA DOES NOT GIVE A xxxx, NEITHER DOES THE DEALERSHIP, HOWEVER IF THEY THINK I AM LEAVING IT ALONE THEY ARE MISTAKEN, I WILL BE TAKING THIS FURTHER. BY THE WAY I BOUGHT A JEEP FOR MY WIFE FROM LAMBDINS OTHER DEALERSHIP IN 2016, BUT WILL NEVER AGAIN MAKE THIS MISTAKE.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Not impressed...
    by D Oliveira from Loxahatchee, FL | December 12, 2019

    I was searching for a 2019 RAM 2500 on cars.com and was directed to this dealership. Contacted the internet sales and was supposed to receive a quote. Never happened. I'm not impressed at all. Ended up going to Arrigo Dodge and bought the car there.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Where service in the world
    by Mike Rooks from Nmbeach | October 27, 2019

    I brought my truck in at September 3rd didn't get a back until September 20th $2000 later they replaced the starter and the Ignition tumblers took 18 daysI would never bring a bicycle back there for them to repair the service guy and I was the worst person in the world

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Service Center - Do NOT Use
    by Henry Sheldon from Cooper City, FL | September 09, 2019

    Service Center - Do Not Use. I bought my truck at University Dodge. The AC went out on it in July of 2018. I took it to the service center. They fixed it for about $2400. It was a lot of money but I hoped that would be the end. The AC went out again one year later and I brought it in August of 2019. Right from the start, I started getting mis-information. The day I brought it in, they told me it would be covered under the previous year warranty. The next day, they called me up and told me there was a vacuum line that needed to be fixed as well. Now it was $850 to do that. The weekend goes by and I still don't have my truck. On Monday they call up and tell me it's now something with a fan and it would another $850. I finally get my truck back on a Tuesday after 6 days and $1500 more for the AC. When I pick it up, there was a long bubble in my tint on the drivers side that wasn't there when I dropped it off. I take it to a supervisor and I'm told by the service person that they don't believe me but they would fix it. I didn't appreciate that they questioned my integrity. I am a very honest person. The Tint was not messed up when I went in there. Friday after that, I had a trip to Orlando planned. We drove up and an hour into the trip, the AC froze up with the same conditions I brought it in for. We had to pull over and let it un-freeze multiple times both going there and coming back. I took it back in on Monday and told them how unhappy I was. They come back that day and tell them they found something else wrong and it would be another $850 to fix. I didn't know what to do so I asked for a discount with all the problems. They came back and told me they would give me $120 discount but they would no longer fix my tint. Are you kidding me? This is customer service? $4630 - 1 Year, AC seems to be fixed. Tint still messed up. They lost my business. No more service and no more purchases. I'm now looking at 65K Ford Raptor to buy. They got their hundreds but won't get my business on a new truck when I'm ready. Shame on University Dodge!

    Customer Service
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    Buying Process
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Wow. Wait a couple of more minutes
    by Ken from Davie, Florida | September 08, 2019

    Was going to trade in my car there. Asked to see Carfax on car I was looking at. They did not show me till all the paperwork was drawn up that the car was in the front and rear collision. Trying to hide things and get paperwork signed not good business. No return call

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 11 - 20 of 113 Reviews