Riverside Chevrolet | Page 2

Riverside Chevrolet Reviews

Ratings and reviews of Riverside Chevrolet are from Cars.com

• (4.0 out of 5.0)

  Great Customer Service

  by Tammi Davis from Riverside,Ca | February 06, 2020

  Good service .....quick...............I had my Car serviced

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  not recommends

  by Sarah from Los Angels | January 28, 2020

  I had the worst experience in this uentre with me obschalis about 5 employees and all told me how they want to help and that the car increased in price while I was there 4 hours ago. Do you guys think you're the smartest? This is a bad job I do not recommend!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Not recommend

  by Conor from Los Angeles | January 21, 2020

  Sales managers behave as if they have come to borrow money. They pretend to be interested in sales. In fact, they are still busy with their own Affairs, every time I arrive, the price for a supported car was called different which does not correspond to the price on the Internet. They think that there are no other dealerships selling cars. I will buy a car in another center . This center is not recommended thank you.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Terrible Experience

  by Matt from Riverside, CA | December 14, 2019

  I have never seen this kind of dealership. The worst experience ever, from top to bottom. Be very careful all sales managers are very bad disrespectful people. Stay away! Even if you see the best deal spend a little bit more with better experience!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great place

  by Sammy from Hesperia Ca | October 23, 2019

  Tania was my service specialist. She was great super friendly and a great smile. She explained some new services they are providing when it comes to oil changes. She even applied a military discount for me, since I'm a Veteran. Definitely will return to purchase my next vehicle.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Very bad experience

  by Jose v from Norco CA | August 15, 2019

  This dealership is a big joke, the worst experience ever, from top to bottom. Be very careful the mangers are very bad disrespectful people. Drive a few more miles and deal with repeal dilership.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Chevy service

  by Candace Lynn Eugley from Riverside, California | May 19, 2019

  Since buying my new chevy, had my first oil change. Just like when I purchase my chevy the service level from all riverside chevy employees are dedicated to making you feel comfortable

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  Swindlers

  by Jennifer16 from Inland Empire, CA | April 12, 2019

  These guys are swindlers. No matter what I said I did not want they argued and tried strong arming me into add ons I did not want. They lied about what things were. The performance plus I told them I did not want. They pushed and pushed. I said no, then we get to finance and he’s pushing me. Then tells me there’s no deal with out that. I said fine no deal, he storms out angrily and comes back saying they’ll lower the price from $995 to $905. I say no. They come down on interest rate and tell me I’ll get a discount on my insurance with it so I finally say ok. And I ask for info on exactly what it covers. He brushes me off and says yeah I’ll get that. Digs around then makes a call saying he needs a pamphlet. He never got it. I tell him again when signing papers I still need the info. I realize when I get home I never received the info. I call and they tell me it’s an anti-theft device. I ask how I get it installed, they tell me it’s already installed. I ask, so it was in the car and I was getting it even if I didn’t pay the $905. She says yes. She says I’ll also get $1000-$2500 toward purchase of a new car IF my car gets stolen. So basically I paid $1,000 to maybe get $1,000-2,500 IF my car gets stolen. I ask about the sealant, leather protection and other things the sales guy told me was included, she says that a totally different thing and I don’t get that. I did not want the GAP insurance and the pushed and pushed until I finally said yes. Same thing with the warranty. I felt so pressured at this dealership. They wouldn’t let me make my own decisions. They kept pushing and pushing. I finally asked in regards to the Protection Plus, if they get a bonus or something if they sell that. They were pushing so hard. I’m disappointed in the Protection Plus. The warranty and GAP I understood but the fact that they swindled me on the performance plus infuriates me. I will be seeing what legal action I can take to get my $$ back.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  One more really bad shopping exsperiance..

  by Ryan Cannady from Menifee Ca. 92586 | November 09, 2018

  Ok so i do credit check on line, really stupid�� they call me and tell me to come in "uber over" "for sure a deal" i get there and the make me fill out a credit ap keep me for 2 hours and rudely tell me to come back with $2000.00 down to by a 7k car.. And cliemed that they didnt know who i spoke to. Lied lied lied "f raiting"

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Intentionally false advertise!

  by Pissed of being lied to from Mountain View Ca | September 24, 2018

  This dealership intentionally lists vehicles that they don’t have in inventory 10-20 percent going market rate to get you to call them. After they get you on the phone they will ask you all the questions like they have the vehicle and then tell you it was sold and they haven’t taken the ad down yet. I am shopping to build a fleet for my company and for the last 5 weeks I’ve seen the same truck show up with a new listing, non matching pictures, and it has features listed that aren’t available on that model. Every week I inquire and it disappears for a few days and then shows up again. I have politely told the sales people, the internet manager, the general manager escalating every occurance and now I feel that this has to be intentional and I’m writing reviews and sending the story to any body that has any power over this dealership.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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