Right Choice Automotive | Page 5

Right Choice Automotive Reviews

Ratings and reviews of Right Choice Automotive are from Cars.com

• (5.0 out of 5.0)

  good experience

  by dcruz from litchfield park az | November 10, 2013

  I came to this dealership because they had a particular economy car I was looking for. Their service was great and the purchase transaction was pretty smooth. The brothers who run this business seem to care about their customers and their reputation. The prices are fair and there are a variety of cars for all sorts of tastes. If I didn't need a gas saver, I saw something else I would have easily bought because the condition and price was right.

  Customer Service
  Quality of Repair
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  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Purchased an '07 Toyota Corolla

  by Anthony & Mary Anne from Phoenix | September 17, 2013

  Thank you for all you do! I purchased an '07 Toyota Corolla and never had a better car. I have had such a great experience with your lot, that I will definitely send referrals over. Keep up the great deals :)

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Stay Away from Insults and a Rude Demeanor

  by Customer with Intent to Purchase from Scottsdale, AZ | August 21, 2013

  STAY AWAY!! Short story - I was insulted with the value offered for my trade in and then sent away before being allowed to test drive the car. Long Story below. I visited this dealer with every intention to purchase the vehicle. Upon arrival, we chatted, I looked at the car and we discussed the plan for purchase. He took mine for a drive then we went in to talk. He ran some things into the computer, then proceeded to offer me half of what mine is worth (Kelly Blue Book) as this was the only way to make it, his words, "worth my while." After chalking up this insult to the Used Car Dealer persona, I switched the discussion to purchasing without a trade-in. We came to a negotiable price within range, so all that was left was the test drive. Yes, it was 4:18 and they technically close at 4:00. Yes, one other car had to be moved. But when I asked to take the car for a drive, he asked if I would be putting money down that day. After stating I would not be, he asked if I would start the financing process that day. I told him I would need a spot of time to think about the whole thing, so he then told me to come back again Monday. After explaining that I work across town with no way to get there by the time he stated, he told me to "come and see me when you're ready." With today's shopping experience done primarily online, most aspects of the sale (pricing, financing) could be handled with phone calls and emails. The one that cannot, the test drive. Twenty more minutes and the transaction could be put in motion. A transaction that is mutually beneficial to both parties did not seem to be the dealer's intent as it was clear that only his time and money were important, not yours.

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Very professional and organized

  by Steve from Phoenix | July 21, 2013

  Great guys,, and lots of real value options to consider.... Nice dealing with someone who truly works to help find the right fit that works for customer!

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Thanks Steve

  by HaleyWood from Scottsdale | July 12, 2013

  LOVE my new Camry!! You guys were soooo helpful.. thank you thank you for hooking me up!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Not friendly

  by Stay away from Phoenix ,az | June 02, 2013

  Salesman was not friendly from arrival. Did not seem interested in job at hand and was not willing to move cars around to be able to drive test . Just from attitude alone they lost my sale . They were your average used car dealers 100% attitude no customer service skills

  Customer Service
  Quality of Repair
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great service, great staff!

  by "Blackcloud2" from Glendale, AZ | March 10, 2013

  Had a really good experience with this business; fast, thorough, very helpful and friendly! The listed price was spot-on; no needless haggling involved, plus the free Car Fax helped tremendously to assist with research. Just an overall painless way to do business and I would highly recommend using them to others.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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