Auto.com

Richardson Ford Inc. Standish, MI Reviews & Cars for Sale

3781 S. Huron Street Standish, MI 48658

(4.8 out of 5) 65 Reviews
157602

At Richardsons In Standish We're All About Service! Give us a shot at earning your business & you'll see firsthand why in small town Standish we go the extra mile to not only earn it. But keep it.

Call (989) 718-2409
Hours of Operation
Monday8:00 am-7:00 pm
Tuesday8:00 am-7:00 pm
Wednesday8:00 am-7:00 pm
Thursday8:00 am-7:00 pm
Friday8:00 am-5:30 pm
Saturday8:00 am-3:00 pm
SundayCLOSED
Monday8:00 am-7:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-5:30 pm
Saturday8:00 am-1:00 pm
SundayCLOSED

Richardson Ford Inc. Inventory

Richardson Ford Inc. Reviews

Ratings and reviews of Richardson Ford Inc. are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Lacking customer service after a sale
    by Matt Heinonen from Brighton, MI | July 23, 2020

    I recently bought a used truck from Richardson Ford. They were friendly and helpful to make a sale, but that is why they are there. I was told about how great customer service was as I was leaving with my purchased truck. I did find out the next day that they are unwilling to provide any real customer service after the point of sale on what I found out was a very common problem on the vehicle I purchased. It was a problem when I left the dealer parking lot, which was minutes after closing it for the day. I guess the next morning is past the expiration of customer service. I will not be going back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing Service and Professionalism!!!
    by Julian from Bay City | January 24, 2020

    Easiest and most convenient purchase! Steve Draves my salesman had the car delivered to my house given my busy schedule and took my trade in. Great prices cars and smooth transactions. Did all the leg work and earned my sale and confidence in them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Disappointed
    by Tim from Essexville mi | August 25, 2018

    Bought over a dozen vehicles from this dealership! This week I was looking for a new or used vehicle They had the lowest trade in value of 3 dealerships I went to. I now have a new dealership and it’s not Richardson! The other dealership was great and worked with me, and I got the car I wanted and the transaction was much easier and faster than I’ve ever had with Richardson in standish!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best of the best!!
    by Breanna Herman from Sebewaing, Mi | May 29, 2018

    I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else. I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted. I dealt directly with the owner, Larry, and Dennis at the ford store. There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    failure to follow through on email information
    by ford shopper from Cleveland, Ohio | April 19, 2018

    Sales person stated that information requested would be emailed soon, days later no follow up and poor communication. Glad I saved the drive over to dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase
    by Tina from Tawas Michigan | June 04, 2017

    Overall excellent buying experience , would highly recommend this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    BETTER than the BEST!!!
    by Kurt and Marie Beauchamp from Bay City, MI | May 23, 2017

    After visiting about 5 car dealers in our search for a new truck, we were told about Richardson Ford by a friend. We drove into the lot and the rest is history. From the first salesman that greeted us, Mike, to the manager, Erick, who later spoke with us and helped us with our purchase, the demeanor and honesty of each of them was beyond anything we could have hoped for. We were given a price that was lower than other dealerships we visited for the purchase of the truck we were interested in. We got everything we asked for, and more. There were no games, no bait and switch techniques used on us. They also provided us with a free service we were not expecting. They picked up our trade in car from out of town at no cost to us. We left the dealership wondering if this could all be true. The service was so remarkable and things were going so smoothly. But when we returned once again, even more surprises awaited us. Without going into too much detail, time after time when questions were brought up or things were needed, everything was delivered in a sincere and trustworthy manner. We left with our new truck and a new perspective on realizing that there are truly dealers that not only care, but stand by everything they say from the time you arrive on their property, until the day you drive away with your new vehicle. We consider Richardson Ford to be not only a step above other dealerships, but it is, in our opinion, BETTER than the BEST!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ford Edge,201 4
    by Gerald G Halloran from Standish,Michigan 48658 | May 15, 2017

    I arrived on time for my appointment. The service people were friendly and promptly started the service process. After visiting with a salesman I went to the customer lounge. I opened up the manual to my new Ford F-150 pickup. Before I could open a page of the manual I was informed my car was done and washed and parked in front of the dealership. Everything I wanted done had been completed.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    happy customer
    by tina from tawas,mi. | May 14, 2017

    best dealership I have ever been to,never had any problems will tell everyone to buy here

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New Buyer
    by Tim H Repair Shop / AutoParts store / Carwash owner from Oscoda Mi | May 11, 2017

    When my wife & I walked into the dealership late Saturday afternoon. ( Just before closing ) We were greeted very well. When I stated I was looking for a new dealership the look in there eyes was priceless. I felt at home instantly. We looked around and found what we wonted to buy & we agreed to call back Monday. I did and that late afternoon when we arrived everything was in order for are new truck. Before we drove off in it I said that I don't know Mr Richardson what is he like , how is he, the best answer that I heard was among many good ones. Is An employee said to me If I take three different sales contacts to him and ask which one should we offer ? He just says " Do the one that is right. " So not to take it out of context My feeling was wonderful. And Very Thankful.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    1234...7
    Displaying 1 - 10 of 65 Reviews