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Richard's Motorcars

672 Broadway Malden, MA 02148

(4.8 out of 5) 117 Reviews
83663

Since 1966 Richard's Motor Cars is Boston's Premiere Pre-owned Luxury Dealership. Our team of experienced buyers hand selects vehicles from around the country to ensure Richard's customers' the quality they deserve while our educated sales staff provides an informative and pressure free experience. Richard's can provide you with financing, insurance and registration services ALL IN ONE STOP TODAY!

Call (781) 399-4137
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday9:00 am-12:00 pm
SundayCLOSED

Richard's Motorcars Inventory

Richard's Motorcars Reviews

Ratings and reviews of Richard's Motorcars are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Top of the line!
    by Anthony from Lynnfield, MA | August 13, 2020

    Richards Motorcars is sure to keep a high standard. One of which is evident once you step foot on their property. Jeremy was always willing and happy to help me and answer all questions at anytime. I certainly recommend him and the rest of the staff here at Richards Motorcars for your next auto purchase! Thank you!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Top Notch!
    by Reggie from Hamden CT. | August 06, 2020

    I couldn’t be happier with Richards Motorcars, excellent customer service, no hassle, no haggle deal jut the way I like it. Thank you Jeremy for everything

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent!!
    by Michelle from Hamden CT | August 06, 2020

    Thank you so much Richards Motorcars for making the car buying process so easy. You will not find any hidden fees. Great people and a great place!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don’t waste your time unless your a window shopper
    by Ac from RI | June 13, 2020

    My experience at Richards auto was very different to say the least. I read many reviews about the test drive policy, which got me wary to begin with, but I continued to schedule the viewing of a car I was very interested in. I was told I could not finance because I wasn’t from the state. That was okay but it was odd that on their website says “local and national financing”, which later to find out “they don’t update their website”. Very misleading. Apparently they only update their site with the new cars and photos (makes sense tight).The next thing was when deciding whether or not to purchase an almost $50,000 car I was not able to not only test to drive it, but also even start the car up unless a purchase agreement was made up. To me it sounds like a waste of time and raised a red flag right away. Our salesperson Jeremy said in order to test drive it that agreement had to be wrote up, signed, and the price must be agreed upon. Which there was no agreement on price because there was no haggle room, the price was set. Would have been easier if they just said that upfront. When asking Jeremy multiple questions about the vehicle, features, and what if I agree on the price but don’t like the drive, it was almost as if it was all BS answers. His response “we can still leave as friends”, “no point of going back and forth on the price” and “he has been very patient with us” when we were only there about an hour, when we drove 2 hours to check out the car. Fact of the matter is until I sit and drive behind a 50k vehicle that I was highly interested in, I am not signing anything. Isn’t the test drive suppose to be the selling point? For a car that was 1k below market price, I would have much rather either shopped online and saved a few thousand for what this “dealer” is essentially doing or paid the extra few thousand and went with a dealer that treated me better and actually let me drive the car before I agreed to sign anything. Jeremy’s lack of interest, lay back personality, little knowledge of the car and the dealer’s policy’s, and smart remarks, did not sit well with me. The “take it as it is” mentality raised a lot of red flags and I’m sure lost a lot of serious buyers in the process. I have never heard of such a policy about the test drive. Bottom line: If saving 1 or 2 thousand dollars is worth the sketchy, unsettling, and multiple red flags of a business Richards is trying to promote, then go for it. Unfortunately I was not able to Risk losing a very large amount of money due to not being able to start up the car when the salesman sounded like he was BSing me from the start. Should have listened to the many negative reviews about this “dealer” and make sure to do your research!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Love my car!
    by Bill from Upstate NY | June 05, 2020

    Hi Joe, Just wanted to take a minute to let you know that I love the car that I purchased from you. Also want to thank you for the professional manner in which you and mark helped me get the car registered, you made life real easy for me. Thanks again, Bill.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Q60 Red Sport purchase at Richards Motorcars
    by Jon-Luke Dee from Wilmington, MA | February 29, 2020

    Great experience, would highly recommend to anyone looking to buy a car. Customer service was excellent from Dan and Jeremy and they delivered on everything they promised.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best dealership experience!
    by Steve from Lexington | January 25, 2020

    I have bought both new and used vehicles from different dealerships, and my experience at Richards was hands down the best. Jeremy and Dan are friendly and knowledgeable, and there was no pressure or attitude. They gave me a fair value for my trade and made the whole process easy. I would recommend Richards to anyone looking for a quality used car!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2016 Ram
    by Charlie Gaudet from Peabody, MA | January 08, 2020

    This place does not feel like a dealership. No pressure and friendly employees and atmosphere. Huge inventory of trucks which was what I was looking for. Would definitely do business here again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    GMC Sierra Purchase from Richards Motorcars
    by Steve Ryan from Hudson, NH | October 16, 2019

    These guys made me feel real good about shopping for a used truck. we drove over an hour to check them out and they did not disappoint! Highly recommended dealer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    mercedes
    by MLamb from Salem,MA | October 09, 2019

    Everyone I worked with was amazing!! They were professional, treated me with respect and were fair in negotiating the sale. I would definitely recommend this dealership!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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