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Quality Auto Center

20420 WA-99 Lynnwood, WA 98036

(4.5 out of 5) 27 Reviews

We are a family run business since 1991,We are a no pressure sales environment, we have hundreds of happy customers who have purchased quality cars at a reasonable price. We have no commission sales people, our cars sell themselves. Please come in and experience a hassle free car purchase. We also do special orders. Thank you for visiting with us and look forward to your visit.

Call (425) 201-8241
Hours of Operation
Monday9:30 am-7:00 pm
Tuesday9:30 am-7:00 pm
Wednesday9:30 am-7:00 pm
Thursday9:30 am-7:00 pm
Friday9:30 am-7:00 pm
Saturday10:30 am-6:00 pm
Sunday11:00 am-5:00 pm

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Quality Auto Center Inventory

Quality Auto Center Reviews

Ratings and reviews of Quality Auto Center are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great experience
    by car guy!! from Bellevue, WA | November 23, 2020

    What a great experience. Super helpful was able to do a lot over the phone before arriving. Once I was at the store, what a gorgeous showroom. Everyone was nice and it was quick to get all the paper work done.

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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Most accommodating car dealer ever!
    by Diana Green from Shoreline, WA | September 04, 2019

    We had a few glitches none of which were QAC's fault. Mike Wallace followed every thing through keeping me apprised step by step..went over and above for sure, including coming in on his day off. There was never any pressure on me. Everything was at my convenience. I decided there were too many pits in the windshield and Mike helped me get a brand new one and tinting at the QAC price. That's customer service! I recommend Quality Auto Center highly! I would certainly shop for another vehicle here and definitely ask for Mike because I know he will get back to me ASAP.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Lexus gs350
    by Ryan from Rathdrum, ID | June 15, 2019

    This was a great experience. I found the car on auto trader. Mike Wallace’s the sales guy followed up with me and kept me informed in the car. I drove from Spokane to Lynnwood to pick it up. It only took a few minutes to get the paperwork done. The lot and cars all looked great. I would buy here again without question.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service!
    by Zachary Kirk from Lynnwood wa | March 28, 2019

    I bought a truck from quality auto center. It’s a great quality truck. Sadly it had a few issues within the first week of owning it but quality auto center was very quick to let me know they would take care of any problems with the truck. The main problem was a transmission issue that is now being fixed, along with a few minor issues that have already been fixed. I recommend buying a vehicle from them! Friendly, honest, and quality is the best way to describe them! Christian was very polite and wasn’t pushy with the purchase and has been great through the process of getting the truck fixed!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great people and stress free environment
    by Kenneth from Port Orchard | February 23, 2019

    Really cool and down to earth people, spoke with Mike and Joe and in the end they hooked up Me and my brother with the Jeep Wrangler we wanted there...no hassling, fair prices and best of all stress free and overall fast service....bought a couple of used cars in my life but this place is among the coolest dealerships I been to...definitely worth the 1hr.30min drive for us. Reccomend to stop by and check them out if your in the market

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Disappointed
    by CH206 from Mill Creek, WA | November 28, 2018

    Disappointed to be writing a negative review as our buying experience was fantastic. Mo was our salesperson and was very friendly, helpful and engaging. We received a fair price for our trade in and the process was quick. Sadly, within a week and a half of owning the car, after traveling to Idaho where it snowed we discovered a significant water leak in the roof. We had noticed the back was damp the day we bought the car but thought it was due to condensation from the cold weather. Not the case. We contacted the dealership and were told to call Toyota. I called Toyota as suggested and was told there was nothing they could do for me. I then called the warranty company (we purchased an extended warranty from QAC) and they told us it wasn't something they covered. I then called Mo again and was given the run around and asked if "we were OK" with just paying for the repair? I literally had TWO INCHES of standing water in my vehicle. In addition, when we bought the car we did not receive the lug nut lock key (specific to the vehicle). My husband called the dealership and asked if they had it (they didn't) but Mo offered to pay for it when it arrived at Toyota. After no word, my husband went to Toyota to inquire about the part and it was sitting there, in a bag with Mo's name and number on it. My husband just paid for it and left. It isn't the cost of these issues (although the vehicle goes in today to have the roof repaired and we don't know how much it's going to cost) it's the principle that this dealership doesn't stand behind their vehicles or their word. Such a disappointment as when we first bought the car I would have given them 5 stars. Very much feels like the service ends the second the deal is done. Too bad, we would have gladly bought another vehicle here in the future had the service continued.

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    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mr. Larry Jammes/ 2015 Golf TDI
    by Larry J from Bellingham, Wa. | January 27, 2018

    I was able to purchase a truly exceptional Golf turbo diesel! My salesman was low key & helpful in every way. When I decided to cancel an extended warranty the finance manager (Joe) was also very helpful. I was able to drive to the dealership & pick up my refund check with no difficulty. The cars that Quality Auto Center has in stock all seem to be exceptional. I would not hesitate to recommend them to a friend!

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service. No Pressure.
    by Laurel from Lynden, WA | October 10, 2017

    We bought a 2013 Ford Escape from Quality Auto last week and were amazed by the no pressure, excellent service. The dealership was welcoming and comfortable. The owner came out and welcomed us before introducing us to a salesman. The "finance guy" was not hidden behind a door, but was right out with the salemen, ready to answer any questions. We had to drive nearly 100 miles to get to this dealership (well worth the drive), and there were no complaints when we kept the saleman and finance guy over an hour after closing in order to complete the purchase.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Customer service is awesome.
    by Kari Johnson from Soap Lake, WA | October 04, 2017

    Although I wasn’t able to get the car I wanted (it sold 12 hours before I was able to test drive it) they were amazing at helping me with the Mini Cooper S that I wanted. Sad it sold before I could make it mine though. I will come back again when another one like the one I wanted becomes available.

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    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    A pleasant experience!
    by Broncofan from Seattle, Washington | September 18, 2017

    I'll be brief and honest here. I did not actually end up buying a used car here. An unforseen situation prevented that. But, in the often frustrating process of car buying, I found that all of my communication with Quality Auto Center, specifically Andy, was actually refreshingly pleasant. Based solely on our conversation alone, I would recommend anyone would do well to consider them. They were helpful and professional, and you don't often get that vibe. Thanks!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
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