Providence Autos

Providence Autos Reviews

Ratings and reviews of Providence Autos are from Cars.com

• (5.0 out of 5.0)

  2021 Jeep Gladiator Mojave

  by A Montalvo from Lancaster pa | November 29, 2020

  Mike was excellent! He worked very hard and I was very satisfied with my purchase! 2021 Jeep Gladiator Mojave is amazing! Thank you very much!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2021 Wrangler

  by AC from RISING SUN | October 23, 2020

  I have to give a shout out to Herb Denton, salesman for Providence. He was a pleasure to deal with and at no time did I feel pressured into buying anything. Herb presented me with several options on the new Wrangler and once I decided which one I wanted, Herb always kept me updated on the build and delivery.

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  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Happy Buyer

  by Beckers from Pennsylvania | June 29, 2020

  Buying a car during a Global Pandemic is challenging both for the dealer and buyer. I had a very positive experience from beginning to end. Jason on the internet team was very helpful and responsive to all my questions. I appreciated that because I had reached out to multiple dealerships and Jason customer service far surpassed my other experiences. He then connected me to Mike Root, who was equally as responsive, knowledgable, and detailed. Mike has been quick to answer any questions I had, and after purchasing my car he walked me through the technology to make sure I felt comfortable. Bonnie Tillotson helped with the financing/purchasing paperwork. She was very kind, knowledgable, professional and patient with all my questions. The team provided a great experience and I look forward to working with them again in the future. I have a Jeep dealership 10 minutes away who I had planned to give my business to, I drove a little over an hour to shop with Providence. I would do it again in a heartbeat. Thank you!

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  DO NOT SHOP HERE

  by Gage from Lancaster pa | January 31, 2020

  Absolutely the worst car dealership you will ever work with. They sold me a truck that shuts off while driving. A problem that they can’t find or resolve and they have no ambition to help with. I’m paying a lot of money a month for a vehicle that will kill me and I can get no help with. Hope this helps anyone thinking of shopping there

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  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  RAM 1500 Purchase

  by George L from Nottingham, PA | December 07, 2019

  Very helpful friendly staff. Made the whole test drive purchasing experience stress/pressure free and enjoyable. The service department was great to work with as well. Overall a top notch dealership.

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Best place to buy a vehicle

  by Ralph from Lancaster, PA | September 18, 2019

  I’ve purchased multiple vehicles from here and will continue to do so for many years. Ralph is the absolute best! He found me exactly what I was looking for and got it delivered quickly.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Bad auto

  by Very upset person from Lancaster Pa | July 31, 2019

  I am a local that has been buying autos there for almost 20 years boy did they take me this time after buy auto there it broke down 3rd time i tryed to start it so through ageement to trade it out i thought ok but months went buy no trade out like promised so i take auto somewhere else to trade it the auto is valued at 3000 dollars so had another dealer run vin for me and no one can figure out what model jeep i own i was told by management its an overlander then my friend ran the vin#it does not come back as overlander now im being told its a laredo X package it does not come up as that so before you waist your time and money please look some where else for your next auto and the locals are fed up with them as well

  Customer Service
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  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Service

  by cmiller from Willow Street | June 07, 2019

  Their service department is very friendly and top notch. I would take my car there anytime. The waiting room has a good atmosphere and the employees always asking if you want anything to drink or eat.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  First service listens to what I had to say

  by Jay from Lancaster pa | March 13, 2019

  Told them about check engine light was on twice since I had truck I was able to retrieve a code because light goes out give them symptoms added to file wen comes back on

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Not very happy

  by Kenrea from Brogue, PA | February 03, 2019

  Had to have valve work done on a jeep grand Cherokee limited and didn't have 40,000 miles on it. When I called it took me a week to even get an appointment. Never offered a courtesy vehicle until I asked about one.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
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Displaying 1 - 10 of 33 Reviews