Priority Chevrolet

Priority Chevrolet Reviews

Ratings and reviews of Priority Chevrolet are from Cars.com

• (1.0 out of 5.0)

  They sold a truck with issues

  by Priority Chevrolet from Chesapeake | January 15, 2021

  They are the worst. We are trying to contact someone from priority Chevy around 2 months to talk about the truck. We tried to cancel the purchase bc the car has so many issues when I went to Georgia after 2 weeks we bought it . I thought I was going to die . I’m scared to death to use the truck. The truck went to the dealership after the trip to check, they said they didn’t find anything . Also we had issues with the loan bc the dealership didn’t know who was the loan after one month. They running my credit score again in the same day I asked about the loan. They xxxxed with my credit score. I went there b4 of 30 days of the purchase to ask how we could solve the problem, I felt so so uncomfortable, english is not my first language. I saw everybody looking at me, the manager was rude. We don’t have the truck since December 04th.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  PCSI INC.

  by PCSI INC. from Portsmouth, Va | December 15, 2020

  Excellent service, fair price, vehicle back at time promised,.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Sales manager needs replaced

  by John Seabolt from Chesapeake, Virginia | December 07, 2020

  Now I see why people are complaining about the sales manager. Very rude. Degrades the employee's. Had a car listed for two different prices. One said yes they will sell it at the lower price listed and he said no and his attitude is just horrible and to think he deals with the public. I'm sure time will come he will pay for his rudeness to me and to whom ever he treats this way. your loss of making about 20,000 and I wonder how many more walked away because of him.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Been 7 Hours Waiting And Still Counting

  by Alex from Chesapeake | October 07, 2020

  Had a scheduled appointment at 8 this morning for inspection and oil change. Got here early to not waste their time. It’s almost 3 pm and still waiting as we speak.. had to cancel the alignment from everything taking so long. the employees are nice, but what’s the point of scheduling when you wait all day anyways. They need more workers.

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Priority Chevrolet

  by WILLIAM MCCLUNG from Chesapeake, VA | October 06, 2020

  After a recent accident I had to purchase a new car. Bill Parks was an excellent salesman who listened to what I was looking for and my unfortunate limited financial abilities. We looked around the lot and found the best car for my needs. I could not be more pleased with the whole process.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Silverado?

  by Blain Moore from Virginia Beach | September 11, 2020

  I was trying to use the website to buy a truck but it was not very effective. Constant pop ups from the the site itself and unable to see prices on certain trucks unless I filled out a information card stopped me cold.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (3.0 out of 5.0)

  The biggest mistake a salesperson can make

  by Shea Straub from Chesapeake, VA | July 26, 2020

  Met with a salesperson and he was the epitome of “sleazy car salesman”. He was at our car before we were even done getting out and hovered as we got our kids. Even though we were looking at a vehicle for me (woman), he would only address my husband. Compared to other dealers (and even other priority locations), this facility was dirty and run down. We won’t be returning.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Priority Chevrolet

  by Sheldon Wheeler from Virginia Beach, Virginia | April 15, 2020

  Got a 2019 Silverado Legacy 1500 double cab, felt comfortable the whole time, no pressure to buy. Dealer felt like was on my side during the whole time from getting the best deal to haggling with the insurance company for a better rate.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Priority Chevrolet Service

  by Dannie Nealey from Virginia Beach, Va | April 03, 2020

  Had our Suburban serviced on the 30th of March to include oil change,state inspection and factory recall. Was expecting a much longer wait than just a couple of hours due to it being so late in the month. Would like to thank Ms. Stiffler and service tech Mike M. for such great service.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  Horrible service dept

  by Ted 103 from Chesapeake, Va | March 28, 2020

  This dealership's sales dept was very good to me, the service dept however, is why I'll never go back to this place. If you're looking for a great price on a new car and you're not concerned with a quality service department, this is the place to go

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
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