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Prestige Motors

2318 S 1st St Yakima, WA 98903

(4.3 out of 5) 12 Reviews
2199158

RIDE WITH PRESTIGE!!!

Call (877) 808-0946
Hours of Operation
Monday9:30 am-7:30 pm
Tuesday9:30 am-7:30 pm
Wednesday9:30 am-7:30 pm
Thursday9:30 am-7:30 pm
Friday9:30 am-8:00 pm
Saturday9:30 am-8:00 pm
Sunday10:00 am-6:00 pm
Monday9:00 am-6:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
SaturdayCLOSED
SundayCLOSED

Prestige Motors Inventory

Prestige Motors Reviews

Ratings and reviews of Prestige Motors are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Run!!!!!! Run Fast!!!!!! Run Far!!!!!!!!!
    by Samantha from Yakima, WA | December 12, 2019

    If you do buy, take the car a REAL dealer, Chevy? CHEVY DEALER for a inspection BEFORE SIGN!!!! Do NOT buy a Warranty from THEM!!!!!!!!

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Be sure to ask all the right questions
    by Brian K from Kirkland, WA | January 12, 2019

    We bought a 2015 Jeep Wrangler Sahara Unlimited 12/15/2018. When we first saw pictures of it online it was in stock condition and looked very nice. We called on a Tuesday to inquire about it and were informed it had been sent to “their” mechanic (Elite Tire) to have a 4” lift kit and 35” tires installed on it, because thats just what they do with their Jeeps when they get one in from auction. We arranged to buy the Jeep that Saturday and drove from Kirkland. The Jeep looked great and drove it back home. We noticed the steering/handling had a flighty feel to it at highway speeds and felt like it was a safety issue. We scheduled an appointment with a reputable shop to do a complete inspection of the suspension and steering systems. They found that the factory track bar was not sufficient for the lift and larger tires and needed to be replaced. The dropped pitman arm was not needed and the original needed to be put back on. With big lift kits a dropped pitman arm is sometimes needed, but not in this case. Also they raised the track bar, which also was not needed (It seems to me that someone didn’t know what they were doing). The drivers side axle seal was leaking and a new gasket needs to be installed. The drivers side upper and lower ball joints were bad and need to be replaced. We told by our mechanic this vehicle should be driven as little as possible until these things get fixed and it is not safe to drive it over the mountain pass back to Yakima. If those ball joints were to fail while driving, it could cause a major accident. Also they confirmed the steering/handling should not be like that at all and is a big safety concern as well. We contacted Prestige Motors the same day we had the inspection done and sent them a copy of the report. Their response was that mechanic shops try to upsell you products and they wanted us to drive the Jeep back to Yakima so “their” mechanic can verify everything (because they didn’t believe our mechanic), even though I told them it is not safe to do so. After a few days they agreed that it does need a heavier duty track bar. If you are considering buy a vehicle from this place and they tell you they had a lift kit and bigger tires put on it, consider the following: 1. “Their” mechanic may not have installed it correctly. 2. Stock upper and lower ball joints will fail with bigger tires and a lift kit. 3. A more heavy duty track bar needs to be installed. We have a 90-day warranty and it hasn’t even been 30 days since we bought it. Prestige Motors offer was to pay us $140 for the cost of parts which breaks down like this: $100 for the track bar (even though it costs $204.99) and $40 for the axle seal gaskets. They are not willing to pay for ANY labor costs. I did not accept their offer. To have everything fixed just to have a SAFE vehicle to drive is costing me $1,342.81 (parts, labor and tax). To save on labor costs I am installing the track bar and pitman arm. I filed a complaint with the Attorney General and also the Better Business Bureau and you should look there to see a more detailed breakdown of my repair prices and other complaints before you decide to buy anything from Prestige Motors. I also encourage all the other people who have had a bad experience like mine to file a complaint with those two agencies as well. I am only writing this review so you can make a well informed decision and ask all the right questions if “their” mechanic installed a lift kit and bigger tires. Also ask to see the Vehicle History Report they got to see when they were buying it at auction, its more detailed and informative than the cheap Carfax report and costs more. If they refuse to so this, there is a reason and you should walk away.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I recommend anybody to Prestige Motors!
    by Prestige Motors- Rigo from Yakima, WA | February 18, 2018

    Thank you Prestige Motors for this great truck. Also thank you Rigo for your fast and awesome service! I will recommend my family and friends to go there.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    First time buyer!
    by Pearl h from Yakima, WA | February 19, 2017

    I just wanna thank Chuy and Tito for putting in time and work to make sure my first car purchase was a success. From the beginning to the end, they answered all my questions I had. I highly recommend this place if anyone is a first buyer, Chuy really worked hard to make sure it worked out and went smoothly. I will keep this place as my first option for the future. Absolutely satisfied with my car, & absolutely satisfied with the customer service I received from the first phone call to driving my new car off the lot. They kept me in the loop and made sure I understood everything!!! One thing that stood out to me, as soon as I walked into the store I never had to wait, there was always someone who greeted me at the door and pointed me in the right direction, amazing staff!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best dealership in the valley !
    by Gino from Yakima wa | February 11, 2017

    Shout out to Gino for the huge sell of a 2013 ford raptor ! Really happy with it !!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Prestige motors
    by Kamren hathaway from Zillah wa 98953 | February 10, 2017

    Thanks Geno for the hook up and for the great experience with buy this car

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Prestige motors
    by Angelica Martinez & Jorge Ruiz from Sunnyside wa, 98944 | January 30, 2017

    Gino was the person who helped us out in Yakima Prestige Motors. He was very helpful and determined to help us out and make sure it was exactly what we could afford and were happy with. He did everything he could to make things work with our accommodations. He's a awesome employee and we recommend any one to him! Thanks again Gino we are loving our new car!!!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    One of the best places to buy a car.
    by Juan from Yakima Washington | January 17, 2017

    If your looking for the best cars in Washington for the best price. Then take the time to go in. The have the best staff. I was help buy Carlos and he treated me with respect with no pressures explained everything I need to know and most importantly he was really friendly he took his time I wasn't be rush . I'm telling you it was the easiest time I have ever bought a car before. Yea I just want to thank the guys there

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good Guys.
    by Jose from Toppinish, WA. | September 04, 2015

    Found a BMW 520 in perfect condition. Got the deal, financing and payments I wanted. They worked with me and were really good guys.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great People. Great Buying Experience
    by David from Toppinish, Wa | August 21, 2015

    Bought 2014 Ford Explorer from these guys and it was super easy. They gave me the price posted online and there was no extra fees or hassle. The entire process was simple and the staff was very professional. It was a great experience and I love my new rig.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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