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Prestige Chrysler Dodge Jeep RAM | Page 3

200 Alpine St Longmont, CO 80501

(3.4 out of 5) 35 Reviews
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Prestige Chrysler Dodge is a locally owned FIVE STAR dealer and has been serving Northern Colorado for over 20 years. Give us a call today and find out why we are the best in the area when it comes to your pre-owned vehicle needs. Contact us at 866-752-0681 and ask for Internet Sales.

Call (303) 569-8314
Hours of Operation
Monday7:30 am-9:00 pm
Tuesday7:30 am-9:00 pm
Wednesday7:30 am-9:00 pm
Thursday7:30 am-9:00 pm
Friday7:30 am-9:00 pm
Saturday9:00 am-9:00 pm
SundayCLOSED
Monday6:30 am-7:00 pm
Tuesday6:30 am-7:00 pm
Wednesday6:30 am-7:00 pm
Thursday6:30 am-7:00 pm
Friday6:30 am-7:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Prestige Chrysler Dodge Jeep RAM Inventory

Prestige Chrysler Dodge Jeep RAM Reviews

Ratings and reviews of Prestige Chrysler Dodge Jeep RAM are from Cars.com

Overall
3.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great Experience
    by Carlos F from Longmont CO | January 04, 2016

    I went in to Prestige with many questions. I met with Mat Jones and he was able to answer every question and helped me to find the right car for me. I am very happy with my car and buying experience. Thanks to Mat Jones for all the help.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    In home customer service
    by Sonny Entihar from Frederick Co | October 01, 2015

    Kudos, Kudos !! to your re-call program and your mechanic ( Mark ). All I had to do was schedule a day and time for a at home repair. Done deal ! Re-calls on both my vehicles were completed, and I never had to leave my home. The repairman was so friendly and professional great job.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible, Unprofessional, Lazy Service Department
    by Yet Another Dissatisfied Customer in Longmont from Longmont, Co | June 18, 2015

    Horrible, horrible, service department. UNPROFESSIONAL ALL AROUND. Lots of ignoring and trying not to have to make eye contact. On several occasions they didn't bother to answer the phone or return messages, including to set up a service appointment. Only broke down and went in due to a Jeep recall. Difficult and tedious to set up an appointment, which I had to go in and do in person. Marty in service department especially slow, unprofessional, and unorganized. Poor to no communication. Given no paperwork at drop off, which was later filed behind another's on return, or any explanation of work. Large metal part replaced due to recall, then left in trunk for us to find. Would not recommend at all! Many local independent repair shops in town providing better service and better pricing. Many, many sour reviews on several online sites. Justifiably so.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Very Satisfied
    by Muscle Car Nut from Estes Park, Colorado | April 25, 2015

    I have a 2005 Chrysler Crossfire (Built by Kharman of Germany based on the Mercedes Benz SLK series using MB parts). I had an electronics problem that Prestige couldn't pin the problem down to so after consulting with me they sent the car over to a local Mercedes dealer and had it fixed for me. They wiped my bill clean at Prestige thanks to Steve and Marty. I have all so had a good experience on my purchase of my Ram truck from Matt. I use Prestige for service on my Ram, Rubicon, and Crossfire and have never been unsatisfied.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    cannot recommed
    by Colorado from Longmont, colorado | April 08, 2015

    I bought a truck a couple of months ago. Part of the "deal" was that Presitige would add a towing package. They were to schedule after the sale. Heard back from them about 3 weeks or so after. They ordered the tow package. Took a week more, no big deal. Dropped off the truck as scheduled. They called me the next day. They had the wrong part. Ok I can live with that. So another week, another trip back in. When I dropped it off I asked if they could just attach the trailer brake and plug it in, about a 5 minute job, for all my trouble. . The next day when I picked it up, they couldn't find my keys, waited around for that. The Service support said they asked 3 managers at the dealership if they could plug in the trailer brakes and put in the 2 screws. They managers denied them. I asked them if the work they did even works. After them not even locating where my keys are and having the wrong part I became suspicious. The service desk told the tech following me around to check it. I asked the poor tech "do you even have a tool to check?" He said "no". I cannot recommend.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jerry is amazing!
    by Alec Harris from Westminster, CO | March 24, 2015

    Jerry is a fantastic person and wonderful to work with. I bought a 2015 Challenger Scat Pack through him and i couldn't have been happier with Jerry, the buying experience, and the car itself. Definitely go see him if you're in the market!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bought a new 2014 Jeep Patriot from Prestige
    by Thomas Reagan from Longmont, CO | July 03, 2014

    I have nothing but praise for Prestige Dodge/Jeep. I had a non pressure sales session with Andrew Miller who never exerted any tactics to get me to buy. He went into great detail as to what I wanted and shortly thereafter, presented a new Patriot that I bought. A few days later I had some problems with what I had asked for in an option (towing hitch) which was nicely resolved at a meeting with the General Manager Peter, Andrew and his sales manager. They cleared up the problem without anyones temperature soaring. I am now totally happy and can honestly say that Prestige was concerned with my satisfaction. I also might add, both Jeep and Chrysler customer care were kept appraised about the situation and were very helpful. Even Steve from Service got into the act and was very helpful getting the parts in quickly. He appeared concerned with my satisfaction as well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great all around experience
    by Bobby J from Louisville, CO | May 23, 2014

    I had ordered the Cherokee Limited 2014 Eco-Green and it never arrived. So they got a different (Granite) color from Nebraska and had it to me in a week. Very obliging. So yesterday I brought it in for an express oil change and the line was very long and the wait the same. A service rep came up to me, seeing I was disappointed, and offered to do the oil change in the service department. Without an appointment!! They also flashed the latest 2 TSBs, one for transmission and the other I'm not sure. But the car rides much smoother and I'm one happy customer. Total time under 1.5 hours. It's a little bit of a drive for me but well worth it. BTW they have a great oil change special for around $16 / per if you prepay for 4 of them. I took them up on the offer.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    10/10 recommend
    by bpuckett from Longmont, Co | April 01, 2014

    Everything was done in a quick, timely manner. The sales team knew how to answer all of my questions, they were very knowledgeable about the product they were selling. Would recommend buying a car from here to a friend, and will come back myself!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Avoid this dealership -- they lie and cheat
    by One who regrets doing business with this dealer from Longmont, Colorado | December 18, 2013

    I would >never< buy another vehicle from this dealership. They don't hesitate to do anything to cheat you out of your money.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • Displaying 21 - 30 of 35 Reviews