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Preferred Automotive Group Lima Road | Page 4

9134 Lima Rd. Fort Wayne, IN 46818

(4.4 out of 5) 74 Reviews
183547

Call us to verify availability or for more pics and info. We will be more than happy to help make this process as easy as possible! Also take advantage of our full online service records for each vehicle @ https://www.preferredautogroup.com/about-preferred-automotive-group-lima-road

Call (260) 361-4190
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-12:00 pm
SundayCLOSED

Preferred Automotive Group Lima Road Inventory

Preferred Automotive Group Lima Road Reviews

Ratings and reviews of Preferred Automotive Group Lima Road are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great Sevice
    by Brandy Smith from Fort Wayne | November 26, 2012

    Even though I was not able to get the van I wanted. They still tried to get me it. It felt that I was the only one that they wanted to help when I was there when others would always be distracted. Thanks for all the help you gave me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Service managers are fraudlulant at Preferred Auto
    by Madmom from Fort Wayne | September 08, 2012

    At my last oils change I complained that my tansmission was shifting hard. Service manager Mike told me to hold off until my next oil change and the transmission servie would be included in the work. Today I took my car in after making an appointment to get an oil change and have the transmission service done. Different service manager on duty. When it was time to pick up my car I was told the charge would be $143.23. My oil change was free but the transmission work was not covered, when I was told it would be on my last visit. I told him that is not what I was told. He said he checked and they said it was not covered because it was maintence. Humm when I had a problem it probably would have been covered. Oh they did knock $29.95 off my bill, how generous. I should not have had to pay anything. It was their managers mistake but I had to pay $113.28. Poor customer service, poor management. I will not be taking my car back to Lima Rd Preferred Auto for sure.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Preferred Auto quick service
    by family car guy from Fort Wayne, IN | February 10, 2012

    Preferred Auto provided extremely fast service for our oil change today.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    GREAT SERVICE
    by Brian from Leo, IN. | January 07, 2012

    The service empolyees are always professional and explain the work they have done and also what needs to be done. This is a relief, because we want our children's cars to be safe, since they travel out of town to school. Also, it is convenient that they pick up my vehicle at my place of employment

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Service
    by Everyday use from Leo, Indiana | December 16, 2011

    Today my wife took our Vue in for a service ahead of the scheduled time. She was very surprised that they took our vehicle in early and it was done quickly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service with a smile
    by Cars are transportation from Fort Wayne, IN | December 09, 2011

    I have a 02 Saturn that has 255000 miles on it and Preferred on Lima have keep me on the road for most of them!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Repair
    by doggirl from Lansing,Mi. | December 09, 2011

    I was thinking the horror of breaking down out of town! Preferred took the horror out of breaking down out of town. Mike and Jay were very courtesy, and took the fear out of being a female out of town with a broke down car!!! Also checked with my mechanic where I live and they were real close in Price Thank-you Preferred!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Oil changes & repair & Mike Adams
    by BLL 400 from Hudson, IN | December 01, 2011

    Thank you for giving me this opportunity to review Preferred Auto. I have been taking 2 of our vehicles there is year & have been very impressed with their oil changes & all their checks & car wash & vacuuming that is all included! Mike Adams is the main service scheduler & he is very prompt when I was scheduling from my workplace but I am continuing to take the vehicles to Preferred Auto even though I no longer work @ the same place where the oil changes were initiated through the workplace concierge. I just can't say enough about their thoroughness & trustworthiness since I drive 70 miles round trip to my workplace! Thanks again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service - oil change
    by csaw9999 from fort wayne, in | December 01, 2011

    always great service and friendly staff. will return for next service needs.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    service department
    by sports enthusiast from Kendallville, IN | December 01, 2011

    Took my Tacoma in for a 3,000 mile oil change. It was taken care of on time and in a timely fashion! Friendly service manager, great coffee, comfortable waiting area

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 74 Reviews