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Preferred Automotive Group Lima Road | Page 3

9134 Lima Rd. Fort Wayne, IN 46818

(4.4 out of 5) 74 Reviews
183547

Call us to verify availability or for more pics and info. We will be more than happy to help make this process as easy as possible! Also take advantage of our full online service records for each vehicle @ https://www.preferredautogroup.com/about-preferred-automotive-group-lima-road

Call (260) 361-4190
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-12:00 pm
SundayCLOSED

Preferred Automotive Group Lima Road Inventory

Preferred Automotive Group Lima Road Reviews

Ratings and reviews of Preferred Automotive Group Lima Road are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    August 22, 2014
    by anonymous from fort wayne, IN | August 22, 2014

    Big Steve is an excellent car salesmen. He put our stress of buying a car at ease and showed us exactly what we wanted! Thanks:)

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Satisfied Customer¿
    by Michelle my Belle from Ft Wayne IN | March 20, 2014

    I feel very comfortable coming here. I feel I won't get taken for work Not needed. They do a Great Job! It's a very organised, clean, hospitable place. Was repaired on time. Let me aware of some things to keep an eye on. Manager was right on with the repairs and explained things to me. I recommend to my Family and friends. Needed some paint repair done and recommended someone for me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Very nice Sales people
    by CatL53 from Warsaw, IN | March 08, 2014

    I talked to a salesman over the phone. He was very helpful and gave me the information I was asking for. Although I did not end up buying here, I would go back in the future and see what they have.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Terrific Service
    by Rich One Happy Customer from Fort Wayne,IN | March 03, 2014

    Over the years I have dealt with many dealerships and only a small handful have made a impact on me and who does my maintenance and repairs and where I would recommend and Preferred Auto is one of the greats. I highly recommend them. I look forward to my Next Purchase from them and my Maintenance appoinments.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    transmission fluid change
    by not provided from fort wayne, in | January 12, 2014

    Took my car in for oil change and transmission fluid change, was told last time I was in for oil change transmission would cost about $90 to flush and fill. The girl who didn't really help me charged me $149 and it took 3 hours. I was originally told 1 to 1.5 hours. She didn't tell me why it took so long and why I had to pay so much. I wont go in again unless Mike is working in service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Very personable & dependable
    by R.Inman working mom from Churubusco, IN | January 12, 2014

    Very happy with the service I received. I dropped it off at 7:30am, and they had me at work by 8am. Picked me up at 4PM. My van was done & washed to ready to go. They explained what I need to have done soon & their quote. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Svce Inv Wk Order # 78253--2001 Escape - 1/10/2014
    by Doug and Sandy W - 2001 Ford Escape from Fort Wayne, IN | January 11, 2014

    Candice Endrulatis was excellent in caring for our car. She went above and beyond our expectations by advising us of all issues with our vehicle. She also checked and provided other essential repairs that were needed and helped out when a couple small repairs were also found. And her knowledge of repairs were also very impressive! We would highly recommend anyone to this facility for repairs and regular maintenance requirements for your vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    One issue fixed but not the one I sent it for
    by Rach from Fort Wayne, IN | January 10, 2014

    I sent my car in because it would die and sputter but the problem did not get fix, although another issue that could have been bad did.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Mike McArdle from Avilla IN | January 04, 2014

    Mike Adams service advisor keep me informed of the problem and cost to repair the problem. He does a very good job of keeping good customer relations.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Were not able to fix my car.
    by Nedzib Halimanovic from Fort Wayne, IN | July 04, 2013

    I took my car in one day to see if they could fix my automatic seat adjustment for the drivers side. I figured based upon reading several troubleshooting tips that it was a relay issue in the trunk. The mechanic apparently didnt even look at the relay, but convinced me to pay him $45 to take the door panel off and switch out another common bad part. Guess what, turns out that it wasnt that part, but the motor was going bad under the seat. I find that hard to believe seeing as the seat still works occasionally. So while being robbed of $45, two days later, my remote locking doesnt work. And I cant open my trunk. I took it down immediately and had the same guy take a look, fiddling with the trunk lock for about 30 minutes. He told me to come back the next day because he had too much work, and he want getting paid a dime from me to look at my issue. So I did. The next morning, I left my car there at about 8am telling the front desk gentleman to call me for an estimate once the mechanic looked at it. I called at noon to see if it was ready because I hadn't gotten that call. Thanks. Still being worked on apparently. I finally got a call around 2:30 and they told me that he didn't know how to open the trunk. Told me I could cut a hole in the backseat! Lies. They refused to do the work because they knew they weren't getting paid. I came to pick up the car. All I needed was the key and one of the employees looked at me like I was an idiot, completely ignoring my presence. Someone else got me the keys, and I got in my car, only to find dirt on the floor, upholstery and the seat adjustments were all messed up. I thought these guys were good up until now. Very disappointed. Be weary.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 21 - 30 of 74 Reviews