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Preferred Automotive Group Lima Road

9134 Lima Rd. Fort Wayne, IN 46818

(4.4 out of 5) 74 Reviews
183547

Call us to verify availability or for more pics and info. We will be more than happy to help make this process as easy as possible! Also take advantage of our full online service records for each vehicle @ https://www.preferredautogroup.com/about-preferred-automotive-group-lima-road

Call (260) 361-4190
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:00 am-12:00 pm
SundayCLOSED

Preferred Automotive Group Lima Road Inventory

Preferred Automotive Group Lima Road Reviews

Ratings and reviews of Preferred Automotive Group Lima Road are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Would never recommend to anyone
    by Emily from Fort Wayne, IN | January 28, 2019

    Ive been to many dealerships, and this was BY FAR the worst one i have ever experienced. They were huge liars and only had their best interest in mind. They don’t care about their customers. They are only interested in getting as much money as possible, regardless if that means screwing over their customers. I will never purchase a car from these cheapskates and i will NEVER recommend this dealership to anyone. Horrible, horrible, horrible experience. Very thankful I saw the true colors of this dealership before I purchased a car from these xxxxxxxx!! (:

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Bought New Car!
    by Michelle Turner from Fort Wayne, IN | January 08, 2019

    I applied on a Thursday and recieved a call from Chris to bring in certain documents so he could work really hard on getting me approved. Kyle called me Friday to keep me updated on what was going which was nice. Between Chris & Kyle they worked hard on getting me approved for my new 2016 Ford Focus fully loaded. Met with Chris at 3 to test drive the car & fell in love. Chris made sure the car was washed & ready to go while I met with Kyle to go over everything & sign papers. Both Chris & Kyle worked really hard & I was able to purchase my car. They were awesome with everything! I'm proud to be part of the Preferred Automotive Group Family. I'd recommend anyone who's looking for a car to go see Chris & Kyle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Very nice
    by Art FW from Fort Wayne, Indiana | November 24, 2018

    Did not buy the car decided to stay with what I have. Do believe if I ever look again I will be looking here. Very nice and professional people

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Handed off and totally mishandled
    by sammiedogg888 from Fort Wayne IN | February 16, 2018

    I called and had a sales associate named Josh or Jason working to find me a car. He said he would call me later that day (Friday). He didn't call. Saturday I called the dealership and another sales associate of the same name was given my call. he said he would take care of me. Said he would call back in 1/2 hour. No call in an hour. Called back and spoke to him again. Said he would call back by the end of the day. He never called back. No one did.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Unhappy return customer
    by Disappointed from Ft Wayne | August 25, 2017

    Purchased a car here I was buying it for my daughter who is a single parent and needed a reliable car. I have purchased numerous cars from Preferred so I thought I could trust them. I was told by our sales lady that it had the 100000 mile warranty. Less than a year later the car needs 2000 dollars worth of repairs and they won't stand behind the promises they made. I will never forget, and I will never buy a car here again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent dealership + extremely helpful salesmen!
    by Justin Martin from Fort Wayne, IN | July 27, 2017

    I send all of my family and friends here and they give me $100 for every person I send that buys there! Its awesome and the cars are super quality

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fuel pump and bearing seal repair
    by Jim R from Corunna, In | May 23, 2017

    My truck broke down in Ft. Wayne. AAA wrecker delivered me to Preferred Auto. Everyone there was very pleasant in my bad situation. I was very pleased with the service and repairs. Thank you all for helping me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Not impressed
    by Disappointed from Fort wayne IN | March 20, 2016

    I have sent several requests to this place from Cars.com and have never heard anything at all from them. No calls no email nothing......!!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    very satisfied with my purchase
    by Jack mosurak from Northern indiana | April 04, 2015

    I bought a 2007 ford mustang, I took me a year to find the car I was looking for and they had the car I wanted. I was thinking when I went to purchase my car that It was going to be a big pain in the butt to get the car, and I was thinking, here we go with pushy dealers again, NOT at all, they made buying this car painless and EASY, I was there for only an hour, that included the paper work and test drive and I was on my way.... thanks :)

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ford Focus
    by Angela from Fort Wayne, IN | February 12, 2015

    I was looking for a vehicle that was a 7 seater then I found this ford focus and I fell in love with it and was approved for it. my 7 passenger will have to wait. Mike was very professional and nice.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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