Phillips Buick GMC | Page 14

Phillips Buick GMC Reviews

Ratings and reviews of Phillips Buick GMC are from Cars.com

• (5.0 out of 5.0)

  shopping for car and truck

  by todd from topeka, ks | September 25, 2013

  they were great they sold the vehicle I wanted but they still called me promptly something that does not happen often when I make inquiries. I would buy from them sometime.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  shopping for car and truck

  by todd from topeka, ks | September 25, 2013

  they were great they sold the vehicle I wanted but they still called me promptly something that does not happen often when I make inquiries. I would buy from them sometime.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (4.0 out of 5.0)

  Yukon XL

  by John from Palm Bay FL | September 16, 2013

  I looked hard for a used 2012 or 2013 Yukon XL for several months. I wanted it to have several specific features. I was also picky about color. I searched the internet and with those leads, I talked to several dealerships. This was generally a frustrating adventure as I got many "sales" pitches that did not address my required features. Many of the sales people did not read or listen to my requirements. They tried to sell what they had, not what I wanted. I finally talked to Chris Hoff at Phillips Buick GMC. He handles the internet sales at Phillips. He had a Yukon XL advertised that appeared to be close and when I called for the final details we found it did not have the crucial electric folding mirrors, but he said he had another, newly acquired and not yet in the internet system, that might. He called back in a VERY Timely manner and confirmed that it met all my requirements. They also found financing that was better than my credit union offered and allowed us to take delivery without a return trip. A very refreshing experience.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  false advertisement

  by jim busse from lady lake fl | September 28, 2012

  i responded to an add in the local paper advertising 
 2012 buick lacross at 25800
 also a gmc terain at 23215
 i went to the dealer and was told they had neither one
 
 this upset me and later i called and asked a salse person if they had either one and was told they had several
 
 a complete lie 
 false advertisement

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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