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Phat's Auto Group

457 E. San Bernardino Road Covina, CA 91723

(5.0 out of 5) 12 Reviews
5364528

Phat's Auto Group is family driven business owned by Phat Lieu who has worked at Longo Toyota for 16 years as an ASE Certified Master Technician. With years of experience serving the area, Phat's Auto Group is dedicated to offering high-quality, pre-owned vehicles to our customers.

Call (626) 382-3384
Hours of Operation
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday10:00 am-7:00 pm
Saturday10:00 am-7:00 pm
Sunday11:00 am-4:00 pm

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Phat's Auto Group Inventory

Phat's Auto Group Reviews

Ratings and reviews of Phat's Auto Group are from Cars.com

Overall
5.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Definitely Recommend
    by Tasha from Los Angeles, CA | June 19, 2019

    I just bought a car from Phat's Auto Group about a month ago, it was my first time buying a car. I was looking for a used Toyota SUV and found a Highlander there. Phat and Emily helped me out so much! Everyone who works there is very nice and helpful! They aren't pushy and definietly don't have the used car salesman vibe. I would definitely recommend Phat's, was worth the drive from LA to Covina. Made buying a used car much less stressful for me!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Phat Lieu
    by Mark from Glendora, CA | June 06, 2019

    Phat and Emily run a family-style auto auto lot. There are the Big Dealerships selling used cars with their tall glass fronts and zippy employees in matching shirts. There are classic and dreaded Used Car Lots with flashy Used Cars salesman who operate out of mobile office trailers so they can fee in the middle of the night. Then there is Phat's Auto Group. Phat was a Master Tech. for a local Toyota dealership who now finds good cars, buys them, and turns them up into better , even more reliable cars. An automotive makeover master! A rescue shelter for cars run by the big hearted Phat and his wife, if you will. Easy to talk to and laid back, I recommend Phat's Auto Group if you are looking for a good deal for a used car that has been carefully examined and worked on for maximum value for price. Extra personal service.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The best car buying experience EVER.
    by Robert R from Yucca Valley | May 12, 2019

    Isn't it nice to deal with happy people whose confidence comes from having nothing to hide? I couldn't be more delighted with my experience here. Emily and Phat couldn't have been nicer. Straightforward. No games. No phony sales pitches. So I bought a car. It's clean. Everything works. Phat walked me through all the features. He made sure everything worked even if it were something I wouldn't have noticed. Want a clean, quality car at a fair price? Start here.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Roger Lowe
    by Roger Lowe from Santa Clarita CA | April 09, 2019

    Phat and Emily are not just great business people, they are great people period. They helped me find the car I wanted at the price in my budget. The lobby?office and shop have a family feel with photos of the kids on the wall. Phat made upgrades to the vehicle and Emily even drove me to a nearby restaurant while I waited. I would recommend you use Phats Auto Group for your next purchase. Roger Lowe

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Family Operated Dealership
    by Paul from Fontana | March 19, 2019

    I bought a used Toyota Matrix here and I really enjoyed the buying process. The dealership is owned by a husband and wife team who were very personable and professional. They have a large selection of older economy cars at fair prices. Phat takes great pride in the quality of the cars he sells and he is upfront about what he had to repair. Before making my offer on the car they allowed me to have the car inspected by my mechanic with no problems or push back from them. I was very happy with the experience and will be back when I am in the market again.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2007 Toyota Camry
    by Mohammad Billah from Riverside, CA | September 24, 2018

    I had an amazing experience with Phats auto group. Phat and Emily are very friendly and sincere. Phat also seems very knowledgeable and honest. I bought a 2007 Toyota Camry from him and it drives great. He also provided 6 months service warranty with the car. I had a very pleasant experience at his dealership. I would definitely recommend Phats auto group.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2015 Toyota Prius
    by Mario Mejorado from Covina, CA | September 01, 2018

    I am truly blessed to have had an amazing experience with Phats Auto Group! All my interactions were positive! I was able to drive off in my 2015 Toyota Prius. I am looking forward to driving it as I have long commute! I was impressed at how their lot is well kept, very organized, and has a variety of vehicles. I have worked at a major corporate dealership as a consultant, and let me add that they have surpassed the customer service of a major international dealership. I did not feel any pressure what so ever to purchase a vehicle and walk out with something I didn't even plan on driving out(like most dealerships do, TRUST ME). Emily was a huge help with the transaction! Very friendly and patient! I would highly recommend going to them, to anyone whom is looking to purchase a vehicle, purchase from this dealership! Their prices are very competitive and I cannot complain on any of my experience! 5 stars for customer service! 5 stars for vehicle selection! 5 stars for the transaction process! 5 stars because they deserve 5 stars! Thank You Phat! Thank You Emily! and Thank You to the gentlemen that detailed my Prius and made it look super brand new when I drove it out!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!
    by Cody from Los Angeles, CA | August 06, 2018

    The best car buying experience ever! I felt welcomed from the second I walked in. They are very knowledgeable and friendly and I got a very fair price for the new car I purchased and to top things off I received a 3,000 mile warranty! Thank you!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great and Friendly
    by David Duke Baltazar from La Puente | May 12, 2018

    Phat's made it very very easy for me to purchase a vehicle. My first vehicle I've ever purchased. It was such an amazing and easy experience. Mind you, I don't have the greatest credit score in the world, an they made it possible for me to purchase a vehicle. Thanks you guys for EVERYTHING!!!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing buying experience
    by Danny from Riverside CA | May 06, 2018

    I bought a Lexus GS430 from Phat's and I could not be happier. Phat himself is an ASE master certified technician and he works on the cars himself. He has a nice variety of mostly Toyota or Lexus vehicles, with some other brands thrown in. His pricing is fair, the buying process isn't pushy or coercive. It's a family business and they do an amazing job of making you feel welcomed, appreciative of your business, and most of all like you're getting a fair deal. When I went to look at the car and test drive, Phat explained to me that he replaced the brake rotors because he felt a little vibration, had some minor cosmetic work done to make the car look more appealing, replaced a burned out HID bulb, fixed a stuck door lock, and changed the oil, free of charge! They have made me and my wife life long customers and we would strongly recommend this business to anyone. You will not be disappointed with giving this place a try!

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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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