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Ournextcar, LLC

9844 Paramount Blvd Downey, CA 90240

(3.6 out of 5) 23 Reviews
200994201978161115

- - - Below Wholesale Prices On Newer Luxury Vehicles!

Call (562) 372-4685
Hours of Operation
Monday9:00 am-6:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED

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Ournextcar, LLC Inventory

Ournextcar, LLC Reviews

Ratings and reviews of Ournextcar, LLC are from Cars.com

Overall
3.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Horrible experience/Customer service
    by Bob The Builder from Compton, CA | February 21, 2021

    I wouldn't even give this place a single start if it were possible. I'll admit, I could have been a but nicer to Will who had been communicating with me regarding a 2016 BMW M3 that I had been inquiring about. Nonetheless, I was trying to learn more about why the listing for a 2016 BMW M3 had been claimed as "totaled" by the insurance company, yet Will seemed to be just as confused, and couldn't provide me with any more information as to why this was besides telling me to look at the pictures on the website. I DID look at the pictures. ALL of them, and multiple times. There seems to be a few pictures that are alluding to very minor cosmetic scratches, but in no way would this constitute the car to be "totaled" by anyone who has a decent set of eyes. Along with the little information that Will seemed to provide, it seemed even more apparent that even after I had explained to him that I was a serious buyer (which I am), and that I was willing to pay full cash for a car (which I am), he couldn't have seemed any less interested in winning over my business. I have been heavily involved in the car sales industry, and know that any good salesman would have called the customer right away, especially one who is clearly looking to make a deal. How come I was given such blunt responses? Is something being hidden? Why could you not provide me with the Carfax for a car that has been deemed "totaled"? This is not a dealership that I would ever do business with, and would encourage anyone thinking about buying a car here to be very, VERY hesitant before making a decision. Don't waste my time, just be honest with me, and at least make somewhat of an effort to make it seem like you actually want to do business with a potential buyer. Worst experience I've had with a dealership. Additionally, I could have been a bit nicer to Will and handled things better. But, business is business, and I don't believe that I should have been ghosted, especially as a customer who simply wanted to learn more about a car that I was SERIOUS about buying. Clearly, the customer is NOT always right for ournextcar.com.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Legit dealership!
    by Alex from Los Angeles, CA | August 13, 2020

    I've purchased 2 cars from this dealership in the last 10 years. This is a legit small business dealership, not a massive place but they have a LOT of newer model, low mileage salvage title cars with a few clean title cars here and there. Will, the owner, is a stand-up very honest guy, very chill, doesn't try the typical used-car dealer tricks, straight, to the point, and a good human being. The whole process is very easy going. I believe they open Monday - Saturday, Sunday by appointment only.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great vehicle. Car was just as described but looke
    by Wendy muralles from Downey califirnia | March 14, 2020

    Car was spotless. Even showed before pictures building trust. Will was honest and very professional. He was very helpful laid back sales approach with no bogus fees added like most other dealers that nickel and dime you.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Absolute understatement
    by Ultracombobreaker from California | October 05, 2019

    I went there to check out a Prius plug-in with a past accident which was a slight collision in the rear. The guy made it sound like the car was accidentally salvaged, when I arrived there was not only "fixed" damage from the back, there was damage in the front as well, this thing must have looked like an accordion when it was wrecked. I don't mind looking at a car that's salvaged, but don't lie to me about the damage "oh it's just damage on the back bumper" I was thinking to myself, how does a car wind up salvaged with just a back fender, bender, the car was crushed/repair front and back. Dishonest! Steer clear!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    CHECK your SPAM
    by Pseudonym from OC | October 27, 2017

    Maybe you should hire an IT person to fix your “SPAM” issues. Or look at your SPAM box and manually filter legit inquiries.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Never Acknowledged My Email Inquiry
    by Todd R from Lakewood, CA | September 30, 2017

    I inquired about a car they had listed but they never bothered to reply. At the time, I didn't realize that they specialize in refurbishing salvaged and damaged cars. Regardless, they won't hear from me again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    So far so good
    by Rich from Yorba Linda, CA | September 15, 2017

    So far so good, everything has been easy and smooth.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    They didn't even reply!
    by OV. from HB, can. | August 28, 2017

    They don't reply to emails.. So why even waste your time, sending emails they don't respond to! Go elsewhere

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Friendly, Informed, & Accommodating
    by Leo from Yorba Linda | July 16, 2017

    Small operation, but friendly, informative, & accommodating. It was our first visit to this location, & we were impressed. The car we liked was sold a short time after we saw it. We purchased another car from another dealer in LA.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Outstanding, #1 place for our next vehical
    by Packer backer for life. Go Pack Go from West Bend WI | July 04, 2017

    If on a scale of 100 I would give them a 90. Would of been 100 but as close to perfect as you can find. Will buy from again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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