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Orleans Ford

1405 S Main Street Medina, NY 14103

(4.7 out of 5) 419 Reviews
58afb6c3d0bffdaf4265d5539164cd70

Family owned and operated you will always feel like family at Orleans Ford.We offer a great selection of new/used vehicles.Looking for a truck.We specialize in hard-to-find trucks. Currently, we have one of the largest selections of used trucks in western N.Y.,within our inventory.

Call (888) 378-6203
Hours of Operation
Monday8:00 am-8:00 pm
Tuesday8:00 am-8:00 pm
Wednesday8:00 am-8:00 pm
Thursday8:00 am-8:00 pm
Friday8:00 am-8:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED
Monday7:00 am-8:00 pm
Tuesday7:00 am-8:00 pm
Wednesday7:00 am-8:00 pm
Thursday7:00 am-8:00 pm
Friday7:00 am-8:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Orleans Ford Inventory

Orleans Ford Reviews

Ratings and reviews of Orleans Ford are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Happy customer
    by Raymond Caton from Rochester, NY | September 18, 2020

    Excellent place to do business., would highly recomend Orleans Ford to anyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buy Here!!!
    by Chad M. Hummel from Rochester, NY | September 08, 2020

    Great selection, easy and NO pressure sales team. I worked with Amanda, and when she got swamped, she promptly and professionally turned me over to her colleague Chris, who was great! Truck is beautiful. Was fully detailed at delivery! I am in Rochester and the 1 hour trip out to Orleans Ford was definately worth the while! I spent weeks researching and visiting multiple Ford dealers in Rochester area, and none of them consistently had the inventory and selection of F150s that Orleans Ford had.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Truck guy
    by Anthony from Buffalo, NY | September 02, 2020

    Very professional, hassle-free buying experience . If you're looking for a vehicle talk to Rich Beyers!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Repairs
    by Denise Cornick from Albion, NY | August 26, 2020

    Definitely on top of things. Very professional and clean facility.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New Ford Ranger
    by Deb Zicari from Albion , NY | August 15, 2020

    We are so happy that we purchased a truck we are planning many long trips in the future. , And it's even better to have made our purchase local. We love to support our community.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Too busy...
    by Thomas Marsteller from Gasport | July 21, 2020

    Greetings, I stopped by this morning to schedule a service on my truck. I was told that the truck could not be serviced till the second week of August (3-weeks). I could not wait that long so I have scheduled to take my truck elsewhere. I have tried to keep all service and repairs with you folks, but Orleans Ford has been unable to meet my needs the past few times without a long lead time. The mileage I place on this truck is not readily predictable allowing me to schedule 3 weeks in advance. I’ll assume Orleans Ford is busy in regards to servicing its customers and that’s good. My situation forces me to go elsewhere. Tom Marsteller Ford F150 HKE41294

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Orleans ford
    by Michael D. Pavone from Rochester, NY | July 13, 2020

    Great experience I would recommend to anyone buying a vehicle

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    fixing my Impala
    by Marcia Stahl from Medina, NY | July 02, 2020

    they took it in as soon as I told them it was leaking signifcant amounts of oil, repaired it promptly, even though it is a different brand than they sell

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Driving 2 hours to buy a SUV
    by Matthew P O'Leary from Syracuse,NY | June 26, 2020

    I did all my research on line for my car and the web site was very easy to navigate thru .I had to drive two hours to get this car and it was worth it.My sales lady was excellent to work with.The only problem we saw with the dealership was some people were wearing a mask and some were not.It should be required to wear for everyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Very positive experience
    by Jeffrey S. Goodridge from Springville, NY | June 24, 2020

    I hate car shopping and the whole car-buying experience. I'm a terrible negotiator and just want to get it over with. With that said, I found my experience at Orleans Ford to be generally painless. I would definitely recommend them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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