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ODaniel Chrysler Dodge Jeep Ram | Page 2

5611 Illinois Rd Fort Wayne, IN 46804

(4.5 out of 5) 110 Reviews
84950

Our entire team is dedicated to providing top quality customer service. We have a great group of amazing people here at ODaniel Chrysler Dodge Jeep RAM and our customers continually tell us that they love their experience.

Call (260) 645-4353
Hours of Operation
Monday8:30 am-8:00 pm
Tuesday8:30 am-8:00 pm
Wednesday8:30 am-6:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED
Monday7:00 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
Saturday9:00 am-4:00 pm
SundayCLOSED

ODaniel Chrysler Dodge Jeep Ram Inventory

ODaniel Chrysler Dodge Jeep Ram Reviews

Ratings and reviews of ODaniel Chrysler Dodge Jeep Ram are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Best Dealership I've Ever Seen
    by Drew K from Fishers, IN | November 04, 2018

    Outstanding service and wide selection of vehicles. Justin Harding in sales and Josh Burkhardt in finance were so knowledgeable and helpful. They made it super easy and efficient to find, test drive, and purchase the Jeep Wrangler I have been wanting for years. They even stayed after hours to see the process all the way through.

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2018 Jeep Compass
    by Sarah Busse from Fort Wayne, IN | October 03, 2018

    Looked at MANY dealers/autos and ODaniel had the best deal! They worked with us for a great lease on a great vehicle without being pushy, or overbearing! We would definitely recommend them to friends!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    No Idea how they have this high of Rating.....
    by Kevin from Fort Wayne | September 11, 2018

    I bought a brand new 2018 Dodge Ram 1500 Eco Diesel a month ago and unfortunately my truck was broke into and they stole my whole GPS/Radio System etc with damages totalling 6K. I took the truck back to O'daniel Jeep because I just bought it there and wanted them to do the fixes since its an insurance claim and wanted it done right. This is where it goes sideways.........I asked for a loaner vehicle because there is body damage that needs done along with the inside dash, GPS/Radio, etc and they couldn't tell me how long the fixes would take. After getting the run around and speaking to about 5 different people they inform me that if they give loaner vehicles to everyone that wanted one that they would have to loan 75 cars a day. ] So to recap, bought 45k brand new truck less than month old, was going to take back to them for a another 6k repair and they can't let me borrow a loaner vehicle, when they can't even tell me how long the fix will take?? I don't feel like I'm asking for too much at all, but the sales managers response was we don't build that into the price............are you kidding me. When you guys sold me the vehicle and insulted me and hit me at 5% for a new vehicle for financing that must have been where the loaner car was built in. Unbelieveable and can't believe that I have to write this review. Horrible customer service and another Dodge dealership has already offered if I bring the vehicle to them that they will provide a loaner vehicle and take care of the 6K insurance claim. You lost another customer, by the way your reviews are reading on here. Keep up the great work O'daniel Jeep!

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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by K Smith from Fort Wayne, Indiana | September 07, 2018

    The staff was knowledgeable and courteous as well as patient and fair. I would recommend this company to anyone. Jeff Cearbaugh was a great help.

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great folks to deal with!
    by James B from Fort Wayne | September 05, 2018

    Great experience buying a Jeep! I worked with Pat Garrett and was treated well. Highly recommended. Ask to speak to the”Sheriff”. Great selection of inventory as well!

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Not an Everyday Experience
    by Madison from ANGOLA | August 29, 2018

    A couple of weeks ago I bought a brand New Renegade from O'Daniel Chrysler Jeep. Was comfortable and not pressured like I was at another car dealership.

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    O'daniel is the best!!!
    by Jason Cooper from Huntington | August 27, 2018

    Best car buying experience ever. I used to be a car salesman and I have seen about every shady activity in the business. You will see none if that at O'daniel. They are professional, courteous, and most of all honest. Full disclosure at every stage if the sale. Bret Paul is the best sales professional I have ever encountered at a dealership. This guy follows up, keeps in touch, addresses problems before they are problems, and sticks to his word. Tex, their finance guy, is another great example of professionalism. Thorough and extremely helpful, he nailed the exact warranty I was looking for at a fair price. By the way, great pricing across the board. If they are sometimes a few bucks more than the others, the extra is worth it to buy from a place you can trust.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent customer service
    by Corey Harris from Fort Wayne, IN | June 23, 2018

    The whole crew at O’Daniel West was amazing, they make the car buying process so simple and they don’t act like the typical car salesman... they treat you like a person and not a paycheck! Corey Harris was my salesman and he’s great, I’ve bought more than 1 vehicle from him and I will always chose him!

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Kaelyn from Fort Wayne | June 12, 2018

    Follow through was great. We gave them our needs and wants and they made it happen. Stayed true to their word and fixed a mess up with the rate.

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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    My Experience
    by Mackenzie Ramos from Fort Wayne, Indiana | June 07, 2018

    We have never experience anything but professionalizsm and Kindness from our Salesman Pat. Over several years of buying cars from him he has come to be like family to us. We tell everyone we know who is looking for a vehicle to contact Pat. Pat continues to exceed our expectations of making the sale process for us feel like we have been given a very fair and honest deal. We have never walked away feeling regret or unsatisfied. Pat we appreciate you and all you do for our family. The reason why so many people love to work with you is because of the way you make all of us feel. You are the first and only lot me visit. Thank you to Odaniel for having a top notch salesman. WE LOVE YOU PAT GARRETT! and we will be back

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 110 Reviews