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Oak Tree Mazda

4250 Stevens Creek Blvd San Jose, CA 95129

(4.3 out of 5) 63 Reviews
25755202052113518

Be Happy.

Call (408) 675-5160
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-7:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-6:00 pm
Sunday9:00 am-5:30 pm

Oak Tree Mazda Inventory

Oak Tree Mazda Reviews

Ratings and reviews of Oak Tree Mazda are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (4.0 out of 5.0)
    Buying a new car
    by Angeles Guzman from San Jose CA | August 10, 2020

    Coming in to test drive a Mazda and having one of the better experiences I have had to buy a car. Deangelo was attentive to what I was looking for and my budget which was a great thing.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used car
    by Benjamin Sangalang from South San Francisco Ca | June 07, 2020

    Ignacio Carrillo is an amazing sales person. I been to a lot of other dealerships I was always being pressured. Ignacio made me feel very comfortable with no pressure. I would purchase another car and refer my family and friends.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly Atmosphere
    by Nithyanandam from Fremont, CA | January 23, 2020

    Overall good experience here. The Sales Manager, Michael Montuy was very friendly and answered all my queries patiently and gave me space to think through my options .

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Sells your information!
    by WJ from San Jose, CA | December 31, 2019

    Be aware, they will sell your information. Don't provide unnecessary information to them. They will use your SSN to quote everywhere without even letting you know beforehand. Be careful of these.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Outstanding after sale service
    by Cynth123 from San Jose, CA | January 28, 2019

    Stellar after sale customer service from John Downey! I had a couple of outstanding issues from a not-so-thruthful sales guy. As I wasn't getting anywhere trying to resolve them with him, I went back to the dealership to try and get a resolution. John went above and beyond to get the issues resolved very quickly, and communicated with me every step of the way. The receptionist was also very helpful in solving my other issue. I thank both again for their outstanding service, and they've earned Mazda Oak a loyal customer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible Purchase Experience
    by Michelle Washington from Fremont | November 18, 2018

    I have been an Oak Tree service customer for 6 years. This October (2018) they sold me a car with a safety liabilities and because I was past my 3 day cancellation contract, I had to trade-in the car owing more than what it’s worth. DGDG prides itself on having 100% customer satisfaction to 100% of our customers—100% of the time. And their infamous slogan (Be Happy). I’m not happy, I feel deceived and now I have to pay for a car, that was sold under false pretense. This is how they have treated someone who has been a loyal customer for 6 years. After this lease I will not buy/lease or have a vehicle serviced with them. They are horrible people and cannot be trusted.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    amazing first mazda experience
    by Brian from Redwood City, CA | January 28, 2018

    I inquired about a CPO Miata online, and Andy Nguyen responded promptly with all the requested info. Throughout the process from test drive to answering my questions, Andy was patient, helpful, and knowledgeable. It certainly made my first Mazda experience amazing!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Diane from Sunnyvale, CA | January 06, 2018

    Marcos is the best! Easy going, clear upfront sales. Excellent buying experience. Great buy. This is a small dealership in Sunnyvale. Please ask for Marcos.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    timely responce
    by David Gonzalez from sunnyvale, ca | January 05, 2018

    I email the sales personal and within 24 hours I got a response. They answer all my question and even though I didn't buy from them, they point me in the right duration . Great people to work with. will look into buy a vehicle in the near future. keep up the great work.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    What a great experience
    by Mrs. P from San Francisco Bay Area | January 03, 2018

    I went in with a dead battery and a special request. The ENTIRE team rallied to my cause, taught me what I asked to understand, and helped with some complicated paperwork. End to end a very positive experience!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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