Oak Lawn Toyota

4.7
Hours of Operation
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed
Service
Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–5:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Sales Team

Joseph Cassello headshot
Joseph Cassello Assistant Service Manager 4.8 (236 Reviews)
Sal Gaeta headshot
Sal Gaeta Assistant Service Manager 4.8 (189 Reviews)
Bob Spee headshot
Bob Spee Sales Consultant 5.0 (156 Reviews)

Cars on the lot

84 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Oak Lawn Toyota are from Cars.com and DealerRater.com

1720 reviews

Came in for my 12 month service on my 2020 Toyota Camry....

5.0
by Walleye on Jul 06, 2021

Came in for my 12 month service on my 2020 Toyota Camry. Took me 15 minutes before my scheduled appointment. Finished my car promptly. Everyone was very polite and professional. Pleased with my experience. Highly recommend for all your service needs.

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

Great service!!! Always professional and even if you...

5.0
by TRINAPERRY68 on Jul 05, 2021

Great service!!! Always professional and even if you don't have coupons, they give discounts anyway. Because they do a test on your vehicle, they explain in details of what is going on with your vehicle.

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.
Dealer Responses

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

Jack Makselan has been my sales person for my last 2...

5.0
by positivedb14 on Jul 05, 2021

Jack Makselan has been my sales person for my last 2 toyotas. Jack was excellent at explaining the complete car buying process to me, making sure I understood everything, and just making me feel comfortable. Jack is awesome! I will see you again when I decide to purchase that third toyota. Dana Burse.

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Dana, thank you for sharing your thoughts about your experience with Oak Lawn Toyota. I'm glad that you've had such a positive experience working with Jack, and we look forward to assisting you again in the future! John Carnivele, General Manager

Great dealership with the best prices in the area. Jack...

5.0
by Chris on Jul 04, 2021

Great dealership with the best prices in the area. Jack was very helpful and made the whole buying process quick and easy. If you need a car go to Oak Lawn Toyota.

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Chris, Thank you for taking the time to write this review and let us know how Jack and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

Friendly Fast service! Jerry was nice and helpful! He...

5.0
by Erica on Jul 04, 2021

Friendly Fast service! Jerry was nice and helpful! He answered all my questions

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.
Dealer Responses

Erica, It's great to hear that Jerry was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

Toyota employees were very pleasant, patient,...

5.0
by FALFISHER2011 on Jul 04, 2021

Toyota employees were very pleasant, patient, informative and professional. I would definitely recommend them to friends and family. Thank you Edwin Cotto you had excellent customer service skills.

Customer service 5.0 Friendliness 0.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Edwin and the team to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

Always helpful and on time. Thanks for a job well done...

5.0
by LORI9526 on Jul 04, 2021

Always helpful and on time. Thanks for a job well done

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Clean and spacious waiting area and friendly service...

4.8
by dwaynebetts on Jul 04, 2021

Clean and spacious waiting area and friendly service writers who are willing to work with you

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your kind words, Dwayne, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

Great service I can always rely on Oak Lawn Toyota to do...

5.0
by Webrider519 on Jul 04, 2021

Great service I can always rely on Oak Lawn Toyota to do a great job on my Tacoma.

Customer service 5.0 Friendliness 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

No problem.

I wasn't thrilled with the initial intake of my request...

4.0
by Barb on Jul 03, 2021

I wasn't thrilled with the initial intake of my request for service! Really didn't feel a friendly/positive or caring connection with intake attendant! I had to have a (Male) friend make the SAME request for service before it "Suddenly" became Clear to the attendant!

Customer service 4.0 Friendliness 4.0 Does recommend this dealer.
Dealer Responses

Barb, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Juan Vazquez, Service Manager

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