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Northwest MINI | Page 4

3901 20th St E Fife, WA 98424

(5.0 out of 5) 44 Reviews
158520

Rates as low as 2.9% on pre-owned inventory. See dealer website for details.

Call (253) 777-3960
Hours of Operation
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday8:00 am-5:00 pm
Tuesday8:00 am-5:00 pm
Wednesday8:00 am-5:00 pm
Thursday8:00 am-5:00 pm
Friday8:00 am-5:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Northwest MINI Inventory

Northwest MINI Reviews

Ratings and reviews of Northwest MINI are from Cars.com

Overall
5.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great Staff
    by MINI Wavers from Puyallup, WA | July 30, 2012

    I had a great experience with Northwest MINI. The entire staff was helpful, considerate of my time and really worked with me to ensure I got the payments / price I wanted. Rocky and Diane did a great job explaining my options, the features of my new vehicle and really made me feel special.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very Customer Service Oriented
    by Mini Enthusiast from Portland, OR | July 20, 2012

    My husband and I recently decided to get serious about purchasing a Mini and went to our local dealership in Portland, OR. There we were told that we would have to choose from one of the cars on the lot unless we wanted to wait 3+ months to get one ordered. Last fall this same dealership tried very hard to try to locate us just the right Mini by consulting their computerized inventory of the West Coast. Turns out they had been sold and no longer had the customer service orientation the previous owners valued. So, I contacted NW Mini in Tacoma (Fife) to see if they could get me the Mini I wanted. Mark Sandau responded to my plea for assistance and began sending me emails and info about potential Minis that were available all over the West Coast. He finally located just the right Mini and we started serious discussions about purchasing her. We made arrangements to drive to Tacoma to pick up the Mini and suddenly had a family emergency. We called Will Sheen, who was covering for Mark on his days off, and begged to get the Mini a day early so I could still pick up the car and fly out to deal with the family situation. Will and all the staff accommodated all our needs and did so with grace. Steve Zilkey met us and started our introductions to the many wonders of Mini ownership while waiting for Mark to come in early to assist us. Shane Wood worked hard on the financing and Diane Steeves got us through the paperwork in record time. I made it to the airport in time to catch my flight and my husband got to take our new Mini on it's maiden voyage to Portland. I was so happy with the customer service provided by this dealership that yesterday I told a perfect stranger that asked about my Mini to contact Mark at NW Mini if she was serious about getting one.

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    great team
    by rpauleliot from Tacoma, WA | June 18, 2012

    Call Brad, he'll set you up on Sales or send you to Mark, who's good too. Bert is the man in Service. Overall, it's a great dealership. MINI leases are priced too high, but that's not NW MINI's fault.

    Customer Service
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    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    NW Mini experience
    by Drive Happy from Auburn, Wa | June 16, 2012

    Purchased a 2012 Mini Countryman All4 at Northwest Mini at the beginning of June. Went in looking to learn about Minis newest offering and found myself quite happy about the driving experience. I had a great salesman in Tim. He gave a no pressure sales pitch and was available for questions over email, phone and in person. Prices are high but a tad cheaper than the dealer up north. Also you have to remember you get great service, awesome resale and an overall wonderful buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Kudos for Steve Zilkey, Northwest MINI & the Coupe
    by Lil Pepper from Bellevue, WA | June 15, 2012

    I love my new MINI Coupe, and Steve Zilkey was the most supportive and easy to work with sales rep - he didn't even seem like he was selling. This is the second MINI I've purchased from NW MINI, and Steve embodies what I like about this dealership - he has a no-pressure approach, helped me to get what I wanted without having to compromise, and kept me informed every step of the way. If you want a MINI (and you should), head to Northwest MINI and ask for Steve!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easiest Car Purchase!
    by HK614 from Edmonds, WA | May 18, 2012

    We purchased a used Mini through NW Mini and it was the easiest car purchase we have ever made. Will our salesperson was great and I would go back to the dealership again. We were in and out driving away in our new car in under 90 minutes. Highly recommended!!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Brad Davis and Mini Dealership at Fife
    by driver of a cool mini! from Tacoma WA | March 02, 2012

    Brad is the guy for you if you are interested in test driving a mini! I have now bought TWO minis and I would highly recommend the dealership at Fife and also Brad Davis. It is a wonderful place to buy a car. They definitely do CUSTOMER SERVICE right!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Five stars for five reasons... ready?
    by mrcook from Tacoma, WA | February 28, 2012

    1: Will. The first person I met at Northwest MINI. I used the Costco website to contact the dealership, and Will called me within an hour. He set up an appointment and was able to see me that afternoon. He was a great introduction into my car buying experience. Granted, I did not buy my car at this time, but he provided a wonderful foundation, which led me to return to the dealership in a few weeks, where I met reason number two. 2: Brad. Unfortunately, when I returned to the dealership Will was busy, luckily for me, Brad was available. Brad took me on a zippy test drive and I fell in love... with the MINI, of course. He then proceeded to explain every option to me in detail. Lease or buy? Black or white? Cooper or S? Options, options, options... Give a girl more than one choice and she is going to have questions, and I had tons! I'm sure he was annoyed, but he never acted it. He was patient and put me at ease. 3. Diane. She's the finance manager, and she is great. Again, like everyone else at NW MINI, she is full of answers! Also, she is quite magical with numbers. Thanks, Diane! 4. Enough name dropping, let's talk about the place in general... Pet friendly? Check! Clean? Check! Inviting environment? Check! Good snacks? (let's be honest, it matters) Check! Aesthetically appealing? Check! Unpretentious? Check! 5. Lastly, my experience was so pleasant, that I can't seem to stop going back to NW MINI. Every time I stop by to say hi, I am greeted by friendly faces (Hillary and Tim... dang, name dropping again), asked how I have been, and am given a genuine interest in my MINI. I feel like part of the MINI family and could not be happier with my decision.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    NW Mini is One of a Kind
    by wickedlil'mini from Graham, Wa. | February 25, 2012

    Our family has never had a better car buying experience. Brad Davis is the best! We have never had a question go unanswered. We really feel like we have a relationship with everyone there (Brad,Shane,Bert) and trust that we will always be treated right. We love this place and these cars so much that we have sent other family members in, and they RAVE about it too! Nobody will top the service or quality at NW Mini.Love my little green Mini but... can't wait to get the Sportster next. Thanks everyone. Teri & Curtis M

    Customer Service
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    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Northwest MINI+ Brad+a New MINI=Great Experience
    by Lisbeth from Lacey, WA | February 23, 2012

    I've always liked MINIs but with 2 teenagers, a husband & 3 dogs, a MINI was just too mini. Then last year MINI came out with the Countryman, a 4 door AWD vehicle. I ordered one despite never having even driven a MINI before--but several of my friends had MINIs that they loved. Brad Davis was terrific to work with--he helped me order my Countryman & helped make sure that it was exactly what I wanted. I ordered it and had it built exactly like I wanted. Brad kept me in the loop every step of the way. Finally it arrived, and the hand off was great--Brad explained and demonstrated everything. So far I have owned my Countryman for a year now, and I've had an extremely positive experience every time I've dealt with Northwest MINI. I look forward to many more years of fun ownership of MINIs!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 44 Reviews