North Olmsted Chrysler Jeep Dodge RAM

North Olmsted Chrysler Jeep Dodge RAM Reviews

Ratings and reviews of North Olmsted Chrysler Jeep Dodge RAM are from Cars.com

• (5.0 out of 5.0)

  Justin Malave

  by Justin Malave from Cleveland, Ohio | January 21, 2021

  Mark Brelo took great care of me. No pressure just great service. He was knowledgeable and eager to help. Very friendly environment overall. Highly recommend.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great dealership that really works with you!

  by Kelli from Cleveland OH | January 18, 2021

  This is the third vehicle I’ve purchased here and the customer service is great and they really help you stay within your budget. Mark Brelo is a genuine and fun sales guy that is patient and helps you find your match! His experience really shows!!! I’d definitely recommend family and friends!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Marketing and Communications

  by MaureenD from Lakewood, OH | November 03, 2020

  I received great service while at this dealership. The employees are knowledgeable and really try to work with you. My family has been coming to this dealer for over 15 years. Very happy with the overall service and happy with my upgraded car!

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Mark made it easy.

  by HairSteph from Copley Oh | November 01, 2020

  Due to vivisection we didn’t do our normal car buying shopping. We actually called and made a very quick deal over the phone. Made and appointment to come in to sign papers and done. This process was made very easy because Mark was able to help us out. Thanks a lot. Also Joe Was very nice and easy to talk to as I was signing all the papers.

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Dealership and Salesman

  by Ryan from Sheffield Village, Ohio | October 29, 2020

  Mark Brelo is the salesman get to here at the dealership. Awesome service and on the ball. Dealership is clean and everyone very courteous. Will return here.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Ronnie Stepka CEO Polaris Property Group

  by Ronnie Stepka from Avon Lake | October 26, 2020

  Your Hot Chocolate Machine is Killer!!! Mark Brelo did a fantastic job with me even though he was juggling 6 balls in the air each time I was there. I truly appreciated his personal touch with me. I already referred a friend to go see him!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  10/10 and 5 Gold Stars - Best Dealership Ever!!!

  by SnazzySocks47 from Brunswick, OH | October 12, 2020

  This dealership is absolutely outstanding and I will probably never shop for a vehicle anywhere else!!! I am a longtime Jeep owner, but I am also young and had never bought my own vehicle until last year, when I was desperate to replace my dad’s half-dead 1999 Grand Cherokee. Unfortunately the dealership I worked with last year took advantage of me, and I was duped into buying a used 2017 Renegade at a price that was well-over the original MSRP. I was also not given the information I needed to make an informed decision about what I might want or need in my new Jeep. For example, I am currently battling breast cancer, and it has been very difficult to maneuver around with a chemo port and various treatment sites and scars to move the manual drivers seat if I need to. Had I known power seats were available, I would have opted for one, but I was told they were not. After researching to determine what, exactly, I wanted and needed in my next Jeep, I scoured local dealerships and finally found my dream Jeep - a beautiful blue 2020 Renegade High Altitude - at the North Olmsted Jeep dealership. I worked with Mark Brelo for the sale and Joe Killiany for the financing. Both went above and beyond to help me find a way to finance a new Jeep, especially so soon after purchasing my last vehicle and in spite of medical bills. They were both very patient and willing to work with me to find a monthly payment I was comfortable with. Both of these gentlemen were also extremely professional, but extremely honest - neither tried to sell me any additional packages that I didn’t need, such as rust undercoating or interior scotch-guarding, as the other dealership did. Honestly, the experience I had at the North Olmsted Jeep dealership was unlike any I’ve ever had before! I will absolutely go back to them if and when I am ready for a new Jeep, and I will absolutely recommend this dealership, and especially Mark and Joe, to anyone and everyone I know!!! Thanks so much Mark and Joe!!! Such a wonderful experience - 10/10 and 5 Gold Stars!!!

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great shopping experience at North Olmsted DCJR

  by JeffL from Westlake, OH | September 05, 2020

  If your want great , friendly, professional service and sales staff. North Olmsted Dodge, Chrysler, Jeep and Ram is the place to go. We went looking, we bought, we picked up in less than 24 hours. Mark Brelo was our salesman and he made the process simple. Highly recommend the dealership and Mark if you are looking for a car, SUV, truck. This is our 4th Jeep and we keep coming back!!!!!!

  Customer Service
  Quality of Repair
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Jeep Cherokee

  by Mic from OH | August 29, 2020

  Mark and mike did a great job helping me purchase my first car! Huge thanks to them and they did it in a great amount of time !

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Customer Service is Horrendous

  by Bill from Cleveland, OH | July 28, 2020

  Leased a Dodge Ram. Had tonneau cover installed by dealer. flew off the back of the truck within 5 months. Have called 3 times for resolution. To date, im still awaiting a call back. NEVER AGAIN

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
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