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Norris Auto Group | Page 2

925 Merritt Blvd Dundalk, MD 21222

(4.7 out of 5) 121 Reviews
8453

Call (866) 413-8617
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-3:00 pm
SundayCLOSED

Norris Auto Group Inventory

Norris Auto Group Reviews

Ratings and reviews of Norris Auto Group are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Easiest experience ever
    by ZLew from Delaware | August 24, 2019

    I found a truck online and was working with Jason. He was upfront and honest with me about everything and was very helpful. I went to multiple dealers before this one I’m search of my new truck and I have never had such an easy low stress experience at a dealership. Jason didn’t try to sell me on anything and showed me all the features of the truck that I didn’t know about. I would recommend this place to anyone and when I buy another truck in the future it will be here.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchased 2019 Mustang GT
    by Tim from York Pa | July 14, 2019

    I have purchased over 10 car from dealerships. I must say this was one of my most laid back and easy purchases. Norris went above and beyond to accomodate me before arriving (I lived a little over a hour away), they didn't pressure anything. My sales guy Gary Parsons very laid back and would highly recommend seeing him if you are in the market.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service Jason is #1
    by BILLY K MAY SR from Dundalk Md | July 03, 2019

    Bought 2 vehicles from Jason within 2 years I won't go anywhere else, great service he even stayed later to wait for me to get the truck I wanted.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Car Purchase
    by Norris Ford from Baltimore, Md | June 10, 2019

    Stan Ma was very professional and guided me thru the process from start to finish. Would highly recommend to all of my friends and family

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Delighted
    by Sour_dubs from Baltimore, Md | June 07, 2019

    Buying a new truck for my bday was a great experience. Salesman Stan Ma and Manager Tyler Smith were absolutely great to work with. They are the Go-To!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ford Escape
    by Turtle Power from Germantown | February 10, 2019

    Jeff and Angelo were fabulous and easy to deal with. Very professional and courteous. Great selection and went through all the available options available for us. Traveled far to come to this dealer and glad my wife and I did.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Leasing my SUV
    by Federico from Towson, MD | December 08, 2018

    After researching in 5 different Ford dealers, the best deal was given by Norris Ford. When we went to see the car, the attention was excellent. The seller, Garry Parsons Jr., did an amazing job getting the deal; the sales manager, Dave Webster, financial manager, and store manager were efficient, diligent on closing the deal. I would definitely recommend Norris Ford to get your new or used car!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Sales Service
    by Patricia Hack from Kingsville MD | November 09, 2018

    I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Big Pappa Pump
    by Troy from Pittsburgh, PA | August 18, 2018

    Angelo was great to work with. Did all negotiating by email and then came in and was driving my new mustang in less than an hour. Very easy and quick buying experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very Pleased!
    by Tom A from Baltimore, MD | August 14, 2018

    From my initial request, the response to my calls, and the delivery of what was promised... I have been very pleased with Norris. Jason C. made it a very enjoyable experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 121 Reviews