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Nissan of Garden City

316 N Franklin St Hempstead, NY 11550

(1.0 out of 5) 1 Reviews
53938192020731122251

Call (516) 559-4005
Hours of Operation
Monday10:00 am-7:00 pm
Tuesday10:00 am-7:00 pm
Wednesday10:00 am-7:00 pm
Thursday10:00 am-7:00 pm
Friday10:00 am-7:00 pm
Saturday10:00 am-6:00 pm
Sunday11:00 am-6:00 pm
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Nissan of Garden City Inventory

Nissan of Garden City Reviews

Ratings and reviews of Nissan of Garden City are from Cars.com

Overall
1.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Poor customer service policies
    by Zhong Ying from Baldwin | December 14, 2020

    Nissan of Garden City has terrible customer service policies. First, they force you to test drive any vehicle you're interested in, ok minor inconvenience. Then when we finally get to the table, the sales person disappears for about 15-20 minutes. Ok fine, maybe they are short because of covid, even though it wasn't busy there. Finally, this being the worst, they will NOT discuss pricing without you filling out a credit check!?!? Why am I getting a hard pull when I don't even know I'm purchasing the vehicle there?!?! First the salesperson hands me a form and says we just need some information from you. I read it, and it's a consent for a credit pull!! The manager said he wouldn't know numbers unless he knew how my credit was. I calmly stated that I have tier 1 credit and if for some reason it comes back less I would understand if the numbers had to be adjusted. He refused to discuss further and asked me to fill out and sign the credit disclosure form again. I walked out. What a waste of time. I've had more success on the phone with other dealerships in regards to speaking about pricing. It's a ridiculous process and I've purchased or leased 8 vehicles in my lifetime.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 1 of 1 Reviews