Niello BMW Elk Grove

Niello BMW Elk Grove Reviews

Ratings and reviews of Niello BMW Elk Grove are from Cars.com

• (4.0 out of 5.0)

  Quick communication

  by AuburnJason from Auburn, Ca | June 10, 2018

  Emailed back and forth with this dealer, they were great answering questions quickly and thoroughly. Even though I didn’t buy from them, they were a pleasure to deal with.

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Wise Consumer

  by MorrisC from Sacramento,Ca | June 09, 2017

  Great service, I would recommend this dealership too all my family and friends. The choice of different type of models and colors of cars is awesome. I went up there wanting one thing and could make my mind up. I didn't ask to many questions, cause I didn't want to be talked into something I didn't want. But with my observation I changed my mind. I'm for sure going back to get what I want. Great experience in all !!

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  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great experience and helpful sales!

  by Neil from SF Bay Area, CA | January 18, 2016

  Darren Wilkerson was our sales person at Niello and he was great. He made the car buying process an overall great experience by really listening to what we needed and delivering on that. He wasn't pushy, took time to explain some of the newer features, gave us a great test drive and in the end made sure we got the car we wanted. Simply put, I plan to buy from Darren and Niello again and recommend others do too.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Niello Service Department

  by Robert F from Elk Grove, CA | August 07, 2015

  I bought a 2009 750i from Niello in Jun 2015. The sale was as smooth and quick, thanks to expert salesman Paul Chamorro and the Finance officer, Po San. After the sale, some things came up that needed attention -- a vibration, a headlight problems, a couple other things that were on the due bill, and a couple of things I asked them to investigate. Ryan Meeker, my service rep took very good care of me and worked with the service dept. to bring the car into excellent condition, with minimum expense to me. It could have been quite expensive, but Niello took responsibility for insuring I was happy with my "new" used car -- quite a deal for me! I couldn't be happier with the attention I've received from Niello. My thanks to everyone.

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great car buying experience

  by RickW from Orinda, Ca | October 27, 2014

  I don't usually buy cars from dealers, but Niello had exactly the car I was looking for at a great price. Had an appointment,and Howard was there to greet me. Showed me the car, we drove it, no pressure at all. Said I needed to think a while and talk to my wife, he left me to think in peace. Overall, a great experience, from arrival, through test drive, decision, loan papers, everything was smooth. This changed my opinion of car dealers. Highly recommended. And to top it off, they delivered the car to my home the next day, over 90 miles away. Thank you Howard! Thank you Niello BMW.

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Good Dealership

  by Cj Johnson from San leandro Ca | March 27, 2014

  Bought a truck from Jason Garbe. I had a loan from another place and once I told Jason how much the interest was he smiled an said he could get me a better deal an he was right he saved me a lot of money on interest getting a loan from BMW. Was treated nice Great family experience an once I was done and ready to sign paper work Craig helped me out sign everything an was vary nice and friendly explaining all paper work an got me a good deal on warranty... Would deffintly recommend This dealer ship ask for Jason...

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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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