National Auto of Waldorf

4.2

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Dealership reviews

4.2
Rating and reviews of National Auto of Waldorf are from Cars.com and DealerRater.com

165 reviews

Shopping for a vehicle

5.0
by A Smith on Feb 12, 2020

I was window shopping waiting on my tax return. Sales Rep was helpful in answering my questions. Will return once I receive my tax return.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

mercedes

5.0
by shiva shayegh on Feb 11, 2020

love national motors Waldorf . when I bought my Mercedes , I was treated with respect and smile. love these guys and I recommend everyone there

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ms Edmonds

3.0
by Edmonds on Jan 15, 2020

The check engine light came on a week after abd no one is helping me they knew this truck had issues not good at all I am so upset

Customer service 5.0 Buying process 4.0 Quality of repair 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Best car experience for a first time buyer!

5.0
by Kelsey Danielle on Dec 23, 2019

First, I called in and spoke with Asha and she was very helpful in answering a few questions for me before coming in and I met with my salesman Debra who made my car purchasing easy helping me step by step. I ended up buying my first car and it was a Jeep Cherokee which I love! I'd definitely will be back!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Alex was our help and he did great 10/10!

5.0
by Preston on Dec 21, 2019

Alex was great and help till the very end and this is our 4th car from him and his service never fails 10/10 great work

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good business

5.0
by Robo on Nov 15, 2019

I’ve been buying cars from National Motors for 12 years and they’ve always been more than fair. I bought an X5 in 2007 and recently bought at RAV4 and both vehicles were the best I’ve ever owned.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Sold me the worst car

2.5
by Dee on Oct 30, 2019

They sold me a car that required a lot of work after purchase. Also , car made a lot of noise and needed 4 new tires. The car I bought would not pass Inspection w/o the work being done. I would not recommend buying a car from this dealership. They do quick fixes and it will cost you in the long run

Customer service 5.0 Buying process 3.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

The worst customer service

1.0
by Tran on Oct 29, 2019

I certainly do not want to keep writing comments about this place, but it has driven me insane the past couple weeks by how my family and I have been treated by this business. Every explanation they gave me after I walked out of that room on that day was completely different. Plus the fact that I was deferred 10 times just to talk to the financial person-in-charge even though she was certainly “not out of town” speaks something about this business. Good business does not just give you 200$ voucher and told you everything has been solved and asked you to change your review. Let the facts speak for themselves!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Best place to go

5.0
by Jwedd25 on Oct 28, 2019

Had the best experience at any dealership here. Charlotte was very helpful and Ben gave me the best price I could ask for. Will definitely recommend to everyone that I know.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Experience, Great Staff Rodney Holloman

5.0
by Falling Family on Sep 09, 2019

Arrived for a new car, Rodney Holloman worked with us until we found the right finance company and found exactly what we wanted. He didn't let us rush nor make poor decision on the type of car we needed for our family. He told us to sleep on it and come back if we weren't sure. He is a great person and perfect salesman!! thank you National Motors and Thank you Mr. Holloman.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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